Communication and Social Skills Courses

This course will explain the role of the facilitator, the many benefits of online facilitation, and how great facilitation is carried out.

Each day you encounter people from many different cultures, each with a unique perspective. In this course, employees will gain skills to maintain a respectful and effective discourse with people from all walks of life. 

This course looks at how we interpret other people’s body language and non-verbal cues, as well as discuss how to stay mindful of your personal non-verbal communication skills.  

There are several different ways to provide information to others. However, it’s knowing which one is the most appropriate, that takes knowledge, skills, and training. Luckily this course will help you navigate communication channels effectively.  

More than ever people are relying on video calling, instant messaging, and other virtual communication tools to conduct business. This course covers the different virtual communication tools, when and where to appropriately employ them, and other virtual communication best practice.  

This course has been designed to give you all the necessary knowledge and skills to help you become a confident and effective communicator. 

Effective listening skills are vital to understanding others, following instructions, building rapport with colleagues and clients, and ultimately excelling in your career. This course will help you develop those crucial effective listening skills.  

Communication is the key to helping an organization succeed. But what happens when there are barriers to effective communication? It’s critical to identify these barriers and learn to overcome them.

Organizational communication revolves around employees’ abilities to communicate with one another. With effective communication, you’re able to lead and manage within your company—no matter what your role! 

This interview skills episode will explain how best to prepare for, and deliver, a presentation at interview, regardless of the type of role on offer.

This interview skills episode will examine how you should close out your interview, and what you should be doing once you’ve left the immediate interview event.

This interview skills course will show you how you can develop a framework for answering competency-based questions at your interview, regardless of the type of role.

Email is one of the most popular methods of communication in business. The ability to quickly and efficiently write and respond to messages is a huge benefit of email, but it also has its drawbacks.

In the Interview Mindset course, we will show you that although there might be many different ways an interview can be conducted, it doesn’t mean you can’t be prepared and adaptable to any scenario you might encounter.

In this course we’ll cover topics like when your interview prep should start, what should you be considering before the big event, and provide you with some perennial preparation tips.

In this course we will show you why first impressions are so critical in an interview scenario and give you some simple tips to make sure you both look and sound the part.

In this course we will be exploring general interview tips and best practice, where we give you the knowledge, skills and confidence to become an effective interviewee.

The aim of this course is simple – we want to give you the skills and knowledge, so you feel confident to deliver your best performance at you next interview.

Judging and Perceiving relates to our behaviour in our outer world. Do you tend to be more planned and organized with your life plans? Or do you prefer to leave things up to chance and be a little more open?

Thinking and feeling doesn’t just mean intelligence and emotions; we all have both of those. These functions explain how we make our decisions.

This little course will deal with the tired clichés and figure out what the terms ‘introvert’ and ‘extrovert’ really mean, and what set them apart from each other.

Sensing and intuition is all about how we interpret information in front of us. Do we gather the facts at face value? Or do we look for deeper meanings and unseen possibilities?

The Myers Briggs Cognitive functions don’t exist to put people into boxes – they are just preferences that can help us understand our own behaviour and thought processes, and other people’s.

Facilitating isn’t quite the same as traditional teaching or instructing. This course will explain how to facilitate online learning, as well as some best practice tips to keep you on track.