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Course catalog / Base edition / Communication and Social Skills Courses

Communication and Social Skills Courses

Communication is more than talking and listening. It’s making the most of meetings, learning how to interview better, and generally learning how to actively communicate in the workplace. Learn how to do that with these courses.

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Online Facilitation – Full Course

Online Facilitation – Full Course

This course will explain the role of the facilitator, the many benefits of online facilitation, and how great facilitation is carried out.

15 minutes
Leading Learning – Cross-Cultural Communication

Leading Learning – Cross-Cultural Communication

Each day you encounter people from many different cultures, each with a unique perspective. In this course, employees will gain skills to maintain a respectful and effective discourse with people from all walks of life. 

10 minutes
Leading Learning – Non-Verbal Communication

Leading Learning – Non-Verbal Communication

This course looks at how we interpret other people’s body language and non-verbal cues, as well as discuss how to stay mindful of your personal non-verbal communication skills.  

15 minutes
Leading Learning – Navigating Communication Channels

Leading Learning – Navigating Communication Channels

There are several different ways to provide information to others. However, it’s knowing which one is the most appropriate, that takes knowledge, skills, and training. Luckily this course will help you navigate communication channels effectively.  

10 minutes
Leading Learning – Communicating Virtually

Leading Learning – Communicating Virtually

More than ever people are relying on video calling, instant messaging, and other virtual communication tools to conduct business. This course covers the different virtual communication tools, when and where to appropriately employ them, and other virtual communication best practice.  

10 minutes
Leading Learning – Effective Communication

Leading Learning – Effective Communication

This course has been designed to give you all the necessary knowledge and skills to help you become a confident and effective communicator. 

15 minutes
Leading Learning – Effective Listening Skills

Leading Learning – Effective Listening Skills

Effective listening skills are vital to understanding others, following instructions, building rapport with colleagues and clients, and ultimately excelling in your career. This course will help you develop those crucial effective listening skills.  

15 minutes
Communication Barriers, Part 2

Communication Barriers, Part 2

Communication is the key to helping an organization succeed. But what happens when there are barriers to effective communication? It’s critical to identify these barriers and learn to overcome them.

15 minutes
Communication and Channels, Part 2

Communication and Channels, Part 2

Organizational communication revolves around employees’ abilities to communicate with one another. With effective communication, you’re able to lead and manage within your company—no matter what your role! 

25 minutes
Interview Presentations

Interview Presentations

This interview skills episode will explain how best to prepare for, and deliver, a presentation at interview, regardless of the type of role on offer.

5 minutes
Wrapping up and Post-Interview

Wrapping up and Post-Interview

This interview skills episode will examine how you should close out your interview, and what you should be doing once you’ve left the immediate interview event.

5 minutes
Competency-based Interview Questions

Competency-based Interview Questions

This interview skills course will show you how you can develop a framework for answering competency-based questions at your interview, regardless of the type of role.

5 minutes
Best Email Practices

Best Email Practices

Email is one of the most popular methods of communication in business. The ability to quickly and efficiently write and respond to messages is a huge benefit of email, but it also has its drawbacks.

15 minutes
Interview Mindset

Interview Mindset

In the Interview Mindset course, we will show you that although there might be many different ways an interview can be conducted, it doesn’t mean you can’t be prepared and adaptable to any scenario you might encounter.

5 minutes
Interview Preparation

Interview Preparation

In this course we’ll cover topics like when your interview prep should start, what should you be considering before the big event, and provide you with some perennial preparation tips.

5 minutes
Presenting Yourself for Interviews

Presenting Yourself for Interviews

In this course we will show you why first impressions are so critical in an interview scenario and give you some simple tips to make sure you both look and sound the part.

5 minutes
Interview Best Practices

Interview Best Practices

In this course we will be exploring general interview tips and best practice, where we give you the knowledge, skills and confidence to become an effective interviewee.

5 minutes
Introduction to Interview Skills

Introduction to Interview Skills

The aim of this course is simple – we want to give you the skills and knowledge, so you feel confident to deliver your best performance at you next interview.

5 minutes
Cognitive Functions – Judging and Perceiving

Cognitive Functions – Judging and Perceiving

Judging and Perceiving relates to our behaviour in our outer world. Do you tend to be more planned and organized with your life plans? Or do you prefer to leave things up to chance and be a little more open?

10 minutes
Cognitive Functions – Thinking and Feeling

Cognitive Functions – Thinking and Feeling

Thinking and feeling doesn’t just mean intelligence and emotions; we all have both of those. These functions explain how we make our decisions.

10 minutes
Cognitive Functions – Introverts and Extroverts

Cognitive Functions – Introverts and Extroverts

This little course will deal with the tired clichés and figure out what the terms ‘introvert’ and ‘extrovert’ really mean, and what set them apart from each other.

10 minutes
Cognitive Functions – Sensors and Intuitives

Cognitive Functions – Sensors and Intuitives

Sensing and intuition is all about how we interpret information in front of us. Do we gather the facts at face value? Or do we look for deeper meanings and unseen possibilities?

10 minutes
Introduction to Cognitive Functions

Introduction to Cognitive Functions

The Myers Briggs Cognitive functions don’t exist to put people into boxes – they are just preferences that can help us understand our own behaviour and thought processes, and other people’s.

5 minutes
Online Facilitation – Facilitate the Learning

Online Facilitation – Facilitate the Learning

Facilitating isn’t quite the same as traditional teaching or instructing. This course will explain how to facilitate online learning, as well as some best practice tips to keep you on track.

5 minutes
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