The Coronavirus proved that business environments can change unexpectedly and are less in our control than we might like to think. It forced companies to scrap their plans and make agile moves to address the challenges at hand – transitioning to all-remote workforces, preparing for disrupted supply and demand chains, adjusting to budget constraints, and training for new or different skillsets and processes.
Download the infographic for ideas on how to:
- Train adaptive sales teams
- Train adaptive customer service teams
- Train an adaptive extended enterprise