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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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How to Delegate Effectively

This course helps healthcare managers learn how to delegate work effectively by matching tasks to employee abilities and following up in a way that builds trust and accountability. It addresses common delegation challenges in today’s work environment, including remote and hybrid teams. 
Languages Icon English (US)
Duration Icon 30 Minutes

Managing Employee Performance

Dealing with performance issues is a challenging part of management. However, by building skills in this area and following a robust process, it’s possible to address performance with positive results for everyone involved.
Languages Icon English (US)
Duration Icon 30 Minutes

Revenue Cycle Terminology

This course serves as an introduction to essential healthcare terminology, abbreviations, and acronyms that are commonly used within revenue cycle processes. Whether you're new to the field or looking to expand your knowledge, understanding these terms is crucial for navigating the financial and administrative aspects of healthcare operations. 
Languages Icon English (US)
Duration Icon 30 Minutes

Computer Software and Generating Bills

This course introduces the computer systems utilized to generate paper and electronic bills.
Languages Icon English (US)
Duration Icon 30 Minutes

Evaluation and Management Coding Changes

In 1992, the American Medical Association (AMA), along with CMS, introduced a coding system to standardize charges for patient care. This course explains the new changes, why they were made, and how they will affect medical practices.
Languages Icon English (US)
Duration Icon 30 Minutes

Understanding Recovery Audit Contractors (RAC)

This course introduces you to the RAC program so you understand its purpose as well as the relationship between the RAC program and the revenue cycle.
Languages Icon English (US)
Duration Icon 30 Minutes

Revenue Cycle Compliance, Regulations and Rules

This course will teach you about each of these facets of revenue cycle compliance and further develop your understanding of the importance of adhering to government rules and regulations. This course has been reviewed for legal updates.
Languages Icon English
Duration Icon 30 Minutes

Revenue Cycle Regulations and Compliance Review

There are many regulations that healthcare organizations need to be familiar with to ensure they are in compliance. These rules and regulations can be challenging to keep track of, but it is essential to understand them and how best to comply with them.
Languages Icon English
Duration Icon 30 Minutes

Steps to Minimize Workplace-Related Injuries in Healthcare

This course summarizes various factors that impact safety in the workplace, such as lighting, ventilation, air quality, and mechanisms to maintain employee health, such as ergonomics. 
Languages Icon English (US)
Duration Icon 30 Minutes

Bloodborne Pathogens and Your Healthcare Organization’s Exposure Control Plan (Spanish)

This course helps to ensure employees understand the risk of exposure to bloodborne pathogens and the role of the exposure control plan in ensuring everyone’s safety.
Languages Icon Spanish (Latin American)
Duration Icon 30 Minutes

HIPAA Information Blocking Overview for Healthcare Providers

This course provides an overview of Information Blocking, HITECH and a recap of HIPAA standards including electronic health information, exceptions to Information Blocking, and identifying ‘Actors’.
Languages Icon English (US)
Duration Icon 30 Minutes

HIPAA and Business Associates

This course defines what a Business Associate is and what a Business Associate Agreement is and helps to understand HIPAA requirements of business associates.
Languages Icon English (US)
Duration Icon 30 Minutes

HIPAA Information Blocking Overview for Healthcare Providers

This course provides an overview of Information Blocking, HITECH and a recap of HIPAA standards including electronic health information, exceptions to Information Blocking, and identifying ‘Actors’.
Languages Icon Spanish (Latin American)
Duration Icon 30 Minutes

HIPAA and Business Associates

This course defines what a Business Associate is and what a Business Associate Agreement is and helps to understand HIPAA requirements of business associates.
Languages Icon Spanish (Latin American)
Duration Icon 30 Minutes

Essentials of HIV and AIDS for Healthcare Employees

This course provides healthcare workers with an understanding of HIV and AIDS in the healthcare environment, Universal Precautions and Standard Precautions for exposure control, what is involved in HIV counseling, and the unique needs of various population groups regarding HIV and AIDS. You will also learn what to do if you are exposed to HIV.
Languages Icon English (US)
Duration Icon 30 Minutes

Recognizing Abuse and Violence

No matter your role, it's critical that you recognize abuse and violence. This course will help you identify the signs so that you may help victims.
Languages Icon English (US)
Duration Icon 30 Minutes

Preventing Falls in Healthcare Settings

Do your healthcare teams know how to work together to prevent falls? Supplement your specific fall prevention program with training to raise awareness about factors contributing to falls and universal fall prevention techniques.
Languages Icon English (US)
Duration Icon 30 Minutes

Best Practices of Positive Collaboration and Teamwork in Health Care

This course discusses coworker relationships: how to keep them functioning at a high level, improve the relationship, and get along to accomplish the tasks required.
Languages Icon English (US)
Duration Icon 30 Minutes

Infection Prevention and Control Plans

This course focuses on the principles of preventing infection in healthcare settings. You will learn about handwashing, respiratory hygiene, and other methods of preventing and controlling infection. 
Languages Icon English (US)
Duration Icon 30 Minutes

Medication Errors and Safety

Here you'll learn that medication administration is a complex process and that there is room for errors. The focus will be on safety steps to reduce medication errors, dispensing and administering medications, keeping medication secure, how to avoid mix-ups in medications and the risks of anticoagulation.
Languages Icon English (US)
Duration Icon 30 Minutes

Translation and Communication in Healthcare

In healthcare, communication isn’t just about talking—it’s also about how you say things and how you act. Your words, voice, facial expressions, and body language all help you guide and comfort patients. But if a patient has trouble understanding or expressing themselves, these signals might be missed or confused.
Languages Icon English (US)
Duration Icon 30 Minutes

Early Warning Signs and Rapid Response

This course focuses on recognizing early warning signs in at-risk patients and how rapid response teams can help prevent adverse outcomes. Timely identification and action are key to improving patient care.
Languages Icon English (US)
Duration Icon 30 Minutes

Multidrug-resistant Pathogens and Preventing Infection

In this course, you will learn about the most common types of multidrug-resistant organisms. You will find out why they are so serious, and how you can protect yourself and your patients from these organisms.
Languages Icon English (US)
Duration Icon 30 Minutes

Preventing Infant Abduction

This course introduces you to the facts about infant abduction and contains the knowledge you need to help prevent future abductions.
Languages Icon English (US)
Duration Icon 30 Minutes
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