TRAINING COURSE CATALOG

Selecting New Employees – Making the Offer

Selecting the appropriate candidate for a job is not the end of the hiring process. The next step is to make sure you offer an appropriate compensation to your selected candidate.

English (US)

5 Minutes

Career Development Programs

This course will show you that employee career development, sometimes called professional development, should be part of your company’s training program.

English (US)

5 Minutes

Communication Styles and Emotional Intelligence

Miscommunication happens all the time, and it can seriously get in the way of your success. However, everyone can improve their communication skills.

English (US)

5 Minutes

Providing Government-Mandated Benefits

This course covers set standards for employee benefits defined by US law and how they are to be administered.

English (US)

5 Minutes

Administration of a Collective Bargaining Agreement

This course covers operating under a collective bargaining agreement (CBA), a formal negotiation in which certain practices must be met. 

English (US)

5 Minutes

Working with Unions and Bargaining Breakdowns

Unionizing, bargaining, and striking are among employees’ basic rights; this course covers how to work with unions and bargaining breakdowns. 

English (US)

5 Minutes

Selecting New Employees – Selection Methods

Selecting new employees can be a lengthy and costly process. It's important to get through the process as effectively and efficiently as possible. Using the right selection method is a big step in the right direction.

English (US)

5 Minutes

Compiling Employee Satisfaction Data

This course offers key research strategies for compiling employee satisfaction data. These strategies are essential elements in creating an employee retention plan.

English (US)

5 Minutes

More Methods for Training Delivery

A well-trained employee is one of a business's most valuable assets. Depending on the type of training needed, you may choose one delivery method over another.

English (US)

5 Minutes

Applying Management Styles in an Organization

This course discusses the proper application of different management styles within an organization by examining Ken Blanchard's Situational Leadership Model.

English (US)

5 Minutes

Directions of Communication in an Organization

This course teaches learners about the four main directions of communication within an organization and their benefits. It also considers the different approaches an organization can take regarding communication.

English (US)

5 Minutes

The Collective Bargaining Process in the U.S.

This course covers collective bargaining, the process of negotiations between the company and representatives of a union.

English (US)

5 Minutes

Human Resources – The Cornerstone of Successful Organizations

As a manager, you are vital to your company's success because you manage your company's most valuable asset-its people.

English (US)

5 Minutes

Implementing the Strategic Plan

A strategic plan is the broadest level of a company's planning. It provides a high-level view of the steps a company will take to achieve its long-term goals. As a manager, you will be asked to help implement some or all parts of a strategic plan.

English (US)

5 Minutes

Operational Plans – The Single Use Plan

What we do every day takes us closer and closer to what we want to accomplish in the big picture. Operational plans are what we do on a real, day-to-day basis to successfully produce and deliver a product or a service.

English (US)

5 Minutes

Rational Decision-Making

We all know that making decisions is a basic function of being alive. The same, of course, is true at work; we make decisions every day about how to perform our tasks and how to confront issues that arise.

English (US)

5 Minutes

Understanding Motivation

The basic definition of being a manager is getting work done through the efforts of other people. In order for people to be productive, they need ability, resources and motivation-that is, a reason for working.

English (US)

5 Minutes

Evolution of Management

The past informs the future. Knowing where practices, ideas and philosophies come from is an important part of understanding your role as manager.

English (US)

5 Minutes

Extrinsic and Intrinsic Rewards

In the world of business, you get something when you give something. In order to get your employees to work well, you need to provide them with incentive in order to motivate them.

English (US)

5 Minutes

The U.S. Legal Environment in Human Resources

This course covers legal protections for the US work force.

English (US)

5 Minutes

Nonverbal Communication and Listening

If you understand the different ways ideas are communicated, you will be much better prepared to speak and listen to your partners, customers, employees, and bosses. 

English (US)

5 Minutes

Developing a Compensation Package

Before you determine your business’s compensation structure, you should learn the foundations about compensation.

English (US)

5 Minutes

Tracking Progress with Controls

Project controls measure the pulse of progress, but too much red tape (reports, status meetings, and other bureaucratic flak) strangles employees' initiative and creativity.

English (US)

5 Minutes

Employee Motivation and Ethics

The components of an organization’s motivational environment, such as the presence of goal setting, performance appraisals, and the use of incentive-based reward systems, have a direct connection with the level of ethical or unethical behaviors demonstrated within the company.

English (US)

5 Minutes