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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Working Alone

This toolbox talk will cover what you need to think about and do when working alone.
Languages Icon English (UK)
Duration Icon 10 Minutes

Toolbox Talks – Working at Height

Falls from working at height are the leading cause of death in UK workplaces, but they are preventable. Training, risk management and planning are the key measures to safely working at heights.   
Languages Icon English (UK)
Duration Icon 10 Minutes

Toolbox Talks – Importance of Good Housekeeping

Practice good housekeeping so you can keep your workplace safe and hazard free. Enjoy a safer workplace as free from hazards as possible. 
Languages Icon English (UK)
Duration Icon 10 Minutes

Toolbox Talks – Carbon Monoxide Poisoning

This course covers the risks associated with carbon monoxide and provides you with practical steps you can take to keep yourself and others safe. 
Languages Icon English (UK)
Duration Icon 10 Minutes

Menopause – Managing Those Going Through Menopause

This course explains what the menopause is, and how your actions at work can make things easier for anybody who has to go through it. It’ll look at definitions, symptoms, laws, and what you can do. 
Languages Icon English (US)
Duration Icon 10 Minutes

Equality, Diversity and Inclusion in the Workplace

In a work environment that honours individuality, human dignity and equality – people are empowered to do the best work of their lives. 
Languages Icon English (UK)
Duration Icon 10 Minutes

Harassment and Bullying at Work

Bullying and harassment of any kind should not be tolerated in the workplace. Learn about legal duties, prevention and how to respond if it occurs at work.
Languages Icon English (UK)
Duration Icon 10 Minutes

Understanding Cyber Security

Ever clicked on a link that didn’t seem totally safe? This course explains cyber security and the active role that employees play in defending workplaces from cyber threats.
Languages Icon English (UK)
Duration Icon 10 Minutes

Alcohol and Drugs at Work

This course will cover the impact of drug and alcohol misuse, explain safe management of prescription drugs in the workplace and provide ways in which an organisation may provide support for its employees with a drug or alcohol dependency.
Languages Icon English (UK)
Duration Icon 10 Minutes

Challenge 25

This Challenge 25 course can’t assess the age of customers for you, but it’ll give you the key information you need to do this important part of your job effectively.
Languages Icon English (UK)
Duration Icon 10 Minutes

Digital Revolution

This course will look at the past, present and future of the digital revolution, and how you can best stay on top of it.
Languages Icon English
Duration Icon 10 Minutes

Digital Awareness

This course will explore what digital awareness is, why it’s a useful skill to have, and how you can achieve it, and stay that way. 
Languages Icon English
Duration Icon 10 Minutes

Digital Fluency

This course will examine what digital fluency is, why it’s useful, and how you can get there (and stay there). 
Languages Icon English
Duration Icon 10 Minutes

Digital Change Landscape

This course will look at what the digital landscape is, how its changes can affect you, and how to keep up to date with it and implement changes. 
Languages Icon English
Duration Icon 10 Minutes

Promote your Service Value

What is service value? Well, if you’re a business and you don’t know your own – you need this course! 
Languages Icon German
Duration Icon 10 Minutes

Promote Your Service Value

What is service value? Well, if you’re a business and you don’t know your own – you need this course! 
Languages Icon Spanish (Latin American)
Duration Icon 10 Minutes

Concierge Best Practices

This course is here to give you an idea of what your role is as concierge, the skills you'll need, and how to be as effective as possible.
Languages Icon German
Duration Icon 10 Minutes

Complaint Handling

This course will give you the real-world tools, which if used correctly, will empower you to be brilliant at handling complaints. 
Languages Icon Spanish (Latin American)
Duration Icon 10 Minutes

Complaints Handling

This course will give you the real-world tools, which if used correctly, will empower you to be brilliant at handling complaints. 
Languages Icon German
Duration Icon 10 Minutes

Telephone Etiquette

Every time you make or receive a call at work the conversation you have with customers will shape their entire perception of your company. This course can help to ensure your Telephone Etiquette is up to the task.
Languages Icon German
Duration Icon 10 Minutes

Telephone Etiquette

Every time you make or receive a call at work the conversation you have with customers will shape their entire perception of your company. This course can help to ensure your Telephone Etiquette is up to the task.
Languages Icon Spanish (Latin American)
Duration Icon 10 Minutes

Complaint Handling

This course will give you the real-world tools, which if used correctly, will empower you to be brilliant at handling complaints. 
Languages Icon French (FR)
Duration Icon 10 Minutes

Telephone Etiquette

Every time you make or receive a call at work the conversation you have with customers will shape their entire perception of your company. This course can help to ensure your Telephone Etiquette is up to the task.
Languages Icon French (FR)
Duration Icon 10 Minutes

Menopause – Going Through Menopause

We’re tired of tip-toeing around the menopause when it’s a natural fact of life for so many people. So, this course will look at the entire before, during, and after experience.  
Languages Icon English (US)
Duration Icon 10 Minutes
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