TRAINING COURSE CATALOG

Managing Crises and Brand Damage

Ross Campbell discusses planning and training for worst-case scenarios, losing control to government authorities, and planning and rehearsing a crisis response. This is part of the Crisis Management Mastery program which includes five powerful videos for any business developing their crisis management strategy. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

15 Minutes

Running an Effective Crisis Simulation

Ross Campbell shares his experiences of creating and facilitating crisis scenario training in several ways, including rehearsing a crisis scenario, debriefing, listening, and communication. This is part of the Crisis Management Mastery series, which includes five powerful videos for any business developing their crisis management strategy. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

17 Minutes

The Power of Checklists in Crisis Management

Crisis management expert Ross Campbell talks about how critical effective checklists are before, during, and after an event. This is part of the Crisis Management Mastery series, which includes five powerful videos for any business developing their crisis management strategy. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

12 Minutes

Positive Leaders and Positive Culture: A Formula for Team Success

Pete Williams shares his strategies on working with A-level people, training and learning every day, and learning and reporting virtually. This is part of the Powerful Leaders and Positive Culture program, which includes eight insightful videos to inspire leaders to achieve best practice with their people. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

13 Minutes

Legal Issues at Work: Copyright Warning

Angela Perry gives us sound advice by discussing permission to copy, breach of copyright, and protecting your copyright. This is part of the Legal Issues at Work programs, which include four specialized videos providing useful guidelines for every organization with legal concerns. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

13 Minutes

Inspiring Social Change

Sadhana Smiles discusses creative ideas for championing social change in your business. This is part of the Powerful Leaders and Positive Culture programs, which includes eight insightful videos to inspire leaders to achieve best practice with their people. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

14 Minutes

Rock Star Leadership

Peter Wallbridge discusses the characteristics of outstanding leaders in a few different ways, including engaging your people, leaders creating the culture, and connecting and prioritizing. This is part of the Powerful Leaders and Positive Culture program, which includes eight insightful videos to inspire leaders to achieve best practice with their people. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

10 Minutes

Legal Issues at Work: Seeking Legal Advice

Angela Perry provides advice for a productive outcome when seeking legal advice in several ways, including legal advice for template documents, legal fees, and establishing a good working relationship. This is part of the Legal Issues at Work programs, which include four specialized videos providing useful guidelines for every organization with legal concerns. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

14 Minutes

Job Satisfaction (Part 1 of 2): Why Do People Hate Their Jobs?

Welcome to the Job Satisfaction programs. This is the first video in a program of two and covers the common reasons why people may hate their jobs.

English (US)

7 Minutes

Character Matters! (Part 4 of 5): Character and Courage

Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle.

English (US)

4 Minutes

Character Matters! (Part 1 of 5): Connecting Character in the Workplace

Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle.

English (US)

9 Minutes

Character Matters! (Part 3 of 5): Standing on Principle

Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle.

English (US)

4 Minutes

Character Matters! (Part 5 of 5): A Personal Character Makeover

Moral and ethical decisions in the workplace are not made in a vacuum but rather are based on a foundation of character and moral principle.

English (US)

5 Minutes

Character Matters! (Part 2 of 5): Your Moral Compass

Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle.

English (US)

5 Minutes

Big Data: Good for the Customer, Not Just the Business

An important lesson learned about Big Data is that collecting and storing data may be the easier part of the job, analyzing and utilizing the data, well, that's the challenging task. It's become abundantly clear, that today's organizations need to work through the challenges and come full circle with their Big Data efforts, thereby harnessing its full potential and benefits. And, by saying that, we mean benefits for not only the enterprise, but the customer as well. In this program, Inhi Cho Suh -- Vice President, Big Data, Integration, and Governance for the IBM Software Group -- explores the latest trends in Big Data and Big Data analytics. By watching this report, IT and business professionals will stay current with this evolving computing paradigm.

English (US)

30 Minutes

Customer Engagement Today: A Revolutionary Approach

What is a top-of-mind issue for business and IT leaders today? Well, the title of our report is sure to give it away. It's of course, the customer. In this report, we'll be talking with technologist, Alan Trefler, author of the popular new book Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation. We'll ask the author to discuss the details of his book, give us his take on today's customer, and explain what organizations can do to survive this current time of great customer stress. By watching this program viewers will gain valuable insight into the brave new world of the customer engagement.

English (US)

28 Minutes

Emergency Planning

MARCOM's video on Emergency Planning assists facilities in complying with existing OSHA, SARA Title III, and numerous state regulations and helps them prepare for potential emergency situations.

English (US)

16 Minutes

Enterprise Security Update

The saying, &two steps forward one step back," might be an accurate characterization of the state of enterprise security today. Sure, much progress has been made over the years to safeguard corporate data and information. But it seems that for every reported victory over fraudsters, hackers, and the like, there's news of yet another successful cyber-attack or breach. In this report Caleb Barlow, Director of Product Management at IBM Security, discusses the latest trends in enterprise security. In addition, he offers practical advice that IT and business professionals can count on to help keep their organizations safe and secure.

English (US)

31 Minutes

Managing Grievances

Peter Wallbridge outlines steps to ensure grievances are managed well, assesses seriousness of problems, and HR obligations for serious allegations. This is part of the Managing People Problems series, which includes eight constructive videos to help leaders and HR staff tackle the tough people. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

17 Minutes

Recruiting High Achievers

Jan Durrans shares a powerful strategy to recruit high achievers in several ways including; identifying characteristics of high performers, completing pre-hire assessments prior to the interview, and achieving consistency in interviews. This is part of the Recruiting and Developing High Achievers program, which includes three pragmatic videos providing HR practitioners with useful advice and practical strategies. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

17 Minutes

Setting Goals to Stretch and Grow

Jan Durrans provides managers with a strategy to help develop staff by developing trust, challenging goals, and identifying key elements of the role. This is part of the Recruiting and Developing High Achievers program, which includes three pragmatic videos providing HR practitioners with useful advice and practical strategies. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

13 Minutes

Skills for Lobbying Government

Angela Perry and Eve Ash discuss useful ways to lobby for change, media as a starting point, and multiple strategies and perseverance. This is part of the Influencing and Sales Skills program, which includes four informative videos with useful strategies for people who serve, sell, lobby, or influence. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

13 Minutes

The Problem of Nightmare Staff

Sadhana Smiles discusses various strategies for dealing with problem staff and provides practical advice when considering your management style. This is part of the Managing People Problems program, which includes eight constructive videos to help leaders and HR staff tackle the tough people. These programs are part of the larger Insights and Strategies series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

English (US)

15 Minutes

Email Matters: Confidentiality

This video addresses some of the confidentiality pitfalls of email communication.

English (US)

3 Minutes