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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Effective Delegation: Introduction

Welcome to the "Introduction" lesson that includes some basic information about the concepts this course will cover.
Languages Icon English (US)
Duration Icon 3 Minutes

Effective Delegation: Knowing When & How to Author

Welcome to the "Knowing When & How to Author" lesson, which reinforces the idea that leaders should Author 20 percent of the time.
Languages Icon English (US)
Duration Icon 10 Minutes

Effective Delegation: Shifting from Author to Editor

Welcome to the "Shifting from Author to Editor" lesson, which helps managers transition from Authors to Editors by outlining how to communicate new expectations to their teams.
Languages Icon English (US)
Duration Icon 5 Minutes

Effective Delegation: The Concept: Author vs. Editor

Welcome to the "The Concept: Author vs. Editor" lesson that introduces the idea of distinct Author and Editor roles.
Languages Icon English (US)
Duration Icon 4 Minutes

Effective Delegation: Coaching Techniques & Providing Feedback

Welcome to the "Coaching Techniques & Providing Feedback" lesson, which includes suggestions for how to make the most of your Editor role with your employees.
Languages Icon English (US)
Duration Icon 6 Minutes

Employee Retention – Growth Opportunities

Great employees need great opportunities. As a leader, it's critical to understand what motivates your employees. Learn to recognize their long-term goals--and when the timing is right, provide real growth opportunities.
Languages Icon English (US)
Duration Icon 2 Minutes

Employee Retention – Helpful Feedback

When an employee fails to perform as expected, the natural reaction is to focus on what they're doing wrong. But if you only look at the negative, you may be missing potential solutions. Learn why "Helpful Feedback" is a powerful solution.
Languages Icon English (US)
Duration Icon 3 Minutes

Employee Retention – Open Communication

Sometimes a well-meaning leader wants to shield employees from potentially bad news. But keeping your staff in the dark can easily backfire. Understand why a well-informed team will be less distracted and more focused on the work at hand.
Languages Icon English (US)
Duration Icon 2 Minutes

Employee Retention – Promote Autonomy

There's always a temptation to micromanage an employee's every move. Finding the right balance between oversight and independence is the key. And when employees have real autonomy, it makes their jobs more meaningful and satisfying.
Languages Icon English (US)
Duration Icon 2 Minutes

Employee Retention – Shared Vision

It's critical that leaders inspire employees to work together for the good of the entire organization. But when some employees prioritize their own agendas, things can quickly fall apart.
Languages Icon English (US)
Duration Icon 3 Minutes

Employee Retention – Show Appreciation

Showing genuine appreciations motivates employees and costs you nothing. Learn why praise should always be sincere, specific and meaningful; employees instinctively know when it's not.
Languages Icon English (US)
Duration Icon 2 Minutes

Employee Retention – Stay Interviews

Stay Interviews allow leaders to understand what employees like about their work--and what they may want to change. You can also discover an employee's long-term goals.
Languages Icon English (US)
Duration Icon 2 Minutes

Employee Retention – Work-Life Balance

Do your employees have a healthy work/life balance? Failing to understand that people have a life outside of work can lessen an employee's commitment to their job.
Languages Icon English (US)
Duration Icon 2 Minutes

Leader’s Guide to Employee Retention

Have you ever lost a valued employee, and don't know why? You're not alone. Most leaders don't see it coming. And when it's an exceptional team member, it stings even more.
Languages Icon English (US)
Duration Icon 20 Minutes

Employee Retention – Build Trust

If you want a committed team, you must first gain their trust. Learn why trust is the key to building a committed workforce. Trust begins with keeping your word, following through, and owning up to your mistakes.
Languages Icon English (US)
Duration Icon 2 Minutes

Matrix Management: A Guide for Employees

Welcome to the "A Guide for Employees" lesson that gives matrix employees helpful advice for thriving in the organizational structure.
Languages Icon English (US)
Duration Icon 5 Minutes

Matrix Management: A Transformed Management Structure

Welcome to the "A Transformed Management Structure" lesson that briefly explains what the matrix management structure is and how it works.
Languages Icon English (US)
Duration Icon 6 Minutes

Matrix Management: Benefits and Impact

Welcome to the "Benefits and Impact" lesson that helps to explain how matrix management could be helpful to companies.
Languages Icon English (US)
Duration Icon 4 Minutes

Matrix Management: Using the Structure to Manage Effectively

Welcome to the "Using the Structure to Manage Effectively" lesson that provides managers in the matrix structure with a few tips for making this system work for themselves and the people they lead.
Languages Icon English (US)
Duration Icon 7 Minutes

Matrix Management

Welcome to the "Matrix Management" course that's designed to help all levels of a company fully understand the matrix structure.
Languages Icon English (US)
Duration Icon 22 Minutes

Difficult Conversations: Discussing Mental Health

Talking about our mental health can be challenging even in the most welcoming and understanding environments.
Languages Icon English (US)
Duration Icon 4 Minutes

Difficult Conversations: Discussing Technology Usage in Meetings

This video covers how to deal with unexpected interruptions (phone calls, text messages, emails, etc.) during group meetings.
Languages Icon English (US)
Duration Icon 3 Minutes

Difficult Conversations: Letting Someone Go

Perhaps one of the most difficult workplace conversations there is, letting someone go is never easy.
Languages Icon English (US)
Duration Icon 3 Minutes

Difficult Conversations: Odor Issues

This video discusses how to approach the subject of strong odors - foods, perfumes, a crippling failure to bathe regularly, and so on.
Languages Icon English (US)
Duration Icon 3 Minutes
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