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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Difficult Conversations: Saying No to Promotions or New Jobs

After illustrating several terrible ways to handle this situation, we outline various important elements involved in telling someone that they will not be receiving an expected job or promotion.
Languages Icon English (US)
Duration Icon 4 Minutes

Difficult Conversations

This course equips participants with practical strategies for navigating difficult, uncomfortable, or potentially contentious conversations.
Languages Icon English (US)
Duration Icon 44 Minutes

Difficult Conversations: Addressing Harassment Concerns

This video outlines the appropriate procedure for handling harassment concerns in the office.
Languages Icon English (US)
Duration Icon 5 Minutes

Difficult Conversations: Addressing Unprofessional Behavior

Unfortunately, sometimes people do things they shouldn't.
Languages Icon English (US)
Duration Icon 4 Minutes

Difficult Conversations: Announcing Major Changes

This video covers how to effectively communicate an upcoming change to your employees or team members. It also covers how to do this as badly as possible, since that's amusing and you may as well know what techniques to avoid.
Languages Icon English (US)
Duration Icon 4 Minutes

Difficult Conversations: Communicating a Low Performance Review

This video will help you handle the communication of a low performance review.
Languages Icon English (US)
Duration Icon 4 Minutes

Difficult Conversations: Dealing with Different Personalities

In this video, you'll witness multiple different reactions to the same situation and learn how to assess different personality types to find positive solutions for everyone involved.
Languages Icon English (US)
Duration Icon 5 Minutes

Difficult Conversations: Denying Vacation Requests

With more and more companies offering unlimited vacation time, you may wonder why this conversation would ever happen.
Languages Icon English (US)
Duration Icon 2 Minutes

Difficult Conversations: Discussing Inappropriate Dress

Some people just don't know how to dress themselves.
Languages Icon English (US)
Duration Icon 3 Minutes

3 Principles for Creating a Learning Culture

Successful organizations make learning and development, and continuous improvement, a priority. A culture of learning is created when organizations value and encourage individual and collective learning and development.
Languages Icon English (US)
Duration Icon 17 Minutes

4 Lessons to Turn Around Poor Performers

The poor performance of even just one person can impact the whole workplace. It can undermine morale, negatively impact team dynamics and collaboration, lead to missed deadlines and decreased productivity.
Languages Icon English (US)
Duration Icon 12 Minutes

New Supervisor Fundamentals: Leading Your First Team Meeting

Welcome to the "Leading Your First Team Meeting" lesson intended to offer a baseline agenda for your first team meeting as supervisor.
Languages Icon English (US)
Duration Icon 4 Minutes

New Supervisor Fundamentals: Seven Attributes of an Effective Leader

Welcome to the "Seven Attributes of an Effective Leader" lesson, which walks through seven core attributes that effective supervisors all share.
Languages Icon English (US)
Duration Icon 6 Minutes

New Supervisor Fundamentals: Shadowing Your Team

Welcome to the "Shadowing Your Team" lesson, which outlines the benefits of shadowing each member of your team.
Languages Icon English (US)
Duration Icon 4 Minutes

New Supervisor Fundamentals: Six Steps to Start Strong

Welcome to the "Six Steps to Start Strong" lesson, which outlines six helpful steps you can take as you start in your supervisory role.
Languages Icon English (US)
Duration Icon 6 Minutes

New Supervisor Fundamentals: Strategic Planning

Welcome to the "Strategic Planning" lesson, which offers a step-by-step guide to develop a strategic plan for your team.
Languages Icon English (US)
Duration Icon 6 Minutes

New Supervisor Fundamentals: Transitioning from Coworker to Leader

Welcome to the "Transitioning from Coworker to Leader" lesson, intended to help learners transition into a leadership role on their own team.
Languages Icon English (US)
Duration Icon 5 Minutes

New Supervisor Fundamentals: Your One-on-One Agenda

Welcome to the "Your One-on-One Agenda" lesson, which offers a preliminary agenda for your first 1-on-1 meeting with each of your employees.
Languages Icon English (US)
Duration Icon 5 Minutes

New Supervisor Fundamentals

Congratulations on your promotion and welcome to the "New Supervisor Fundamentals" course! This course, comprising 10 lessons, covers the foundational skills and processes required to be a successful leader.
Languages Icon English (US)
Duration Icon 51 Minutes

New Supervisor Fundamentals: Common Mistakes and How to Avoid Them

Welcome to the "Common Mistakes and How to Avoid Them" lesson, which explores five common mistakes that new leaders make.
Languages Icon English (US)
Duration Icon 5 Minutes

New Supervisor Fundamentals: Gathering Feedback

Welcome to the "Gathering Feedback" lesson, which outlines how to gather feedback about your team.
Languages Icon English (US)
Duration Icon 5 Minutes

New Supervisor Fundamentals: Getting to Know Your Team

Welcome to the "Getting to Know Your Team" lesson, which outlines what resources you can use to research your new team.
Languages Icon English (US)
Duration Icon 5 Minutes

Handling Anger from Your Employees

Welcome to the "Handling Anger from Your Employees" video lesson intended to help managers and supervisors effectively resolve situations with angry employees.
Languages Icon English (US)
Duration Icon 7 Minutes

Responding to Angry People at Work

Welcome to the "Handling Anger from Your Employees" video lesson intended to help managers and supervisors effectively resolve situations with angry employees.
Languages Icon English (US)
Duration Icon 7 Minutes
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