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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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The Art of Business Influence: The L-WAR – It’s a Piece of Cake!

Module 3: It's not just what you say or how you say it, it's also the order in which all that is done! The L-WAR is a battle for communication excellence. You only emerge victorious if your communication follows this order!!.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: How to Communicate Change

Module 16: Whether you are looking to lead a team or influence your customers and clients - encouraging others to join your 'change journey' is a key element of your future success.
Languages Icon English (US)
Duration Icon 6 Minutes

The Art of Business Influence: B&V vs. P

Module 8: The Way you answer the question what do you do?" says a lot about you! Translating the typical P (Process) message into B&V (Benefit and Value) transforms the way others see you and how they could work with you.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: Compelling Conversations

Module 10: How saying less is the key to learning a whole lot more. The added benefit is that allowing 'the other person' to speak more in your first encounter opens a whole set of valuable doors for you to speak more in future meetings.
Languages Icon English (US)
Duration Icon 2 Minutes

The Art of Business Influence: Destination Vs. Journey

Module 18: For many people, where you are going with a project, idea or initiative is far more important than how you are going to get there.
Languages Icon English (US)
Duration Icon 5 Minutes

The Art of Business Influence: E-Mail Time Machine

Module 9: What happens if your best opportunity to grow new business, to create profitable relationships actually lies on your rear-view mirror? This video explores the idea of leveraging past moments to create future opportunities.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: Five Tips to Help Your Pitch

Module 17: From reverse psychology to keeping the door open, this engaging video shot around the River Thames in London highlights five surprising ways you can improve the impact of your upcoming pitch.
Languages Icon English (US)
Duration Icon 5 Minutes

The Art of Business Influence: Anticipate and Respond

Module 6: One of the essential keys of the L-WAR is knowing how to anticipate what the person in front of you needs to hear next.
Languages Icon English (US)
Duration Icon 5 Minutes

9-Box Grid Assessment: Rating Performance and Potential

Welcome to the "9-Box Grid Assessment: Rating Performance and Potential" video lesson intended to introduce this talent management tool and describe the characteristics of the nine boxes.
Languages Icon English (US)
Duration Icon 7 Minutes

9-Box Grid Assessment:Managing Based on Performance and Potential

Welcome to the "9-Box Grid Assessment: Managing Based on Performance and Potential" video lesson meant to help leaders customize their management approach according to the employee they're working with.
Languages Icon English (US)
Duration Icon 7 Minutes

Managing Hybrid Teams

Welcome to the "Managing Hybrid Teams" video lesson intended to help managers who are leading teams with both in-office and remote workers.
Languages Icon English (US)
Duration Icon 6 Minutes

Breaking the News: You Didn’t Get the Job

Welcome to "Breaking the News: 'You Didn't Get the Job,'" a video lesson meant to guide learners in gently informing an external candidate that they're no longer being considered for the position they applied for.
Languages Icon English (US)
Duration Icon 8 Minutes

Breaking the News: You Didn’t Get the Promotion

Welcome to "Breaking the News: 'You Didn't Get the Promotion,'" a video lesson intended to help learners let internal applicants know that they didn't receive the position they applied for.
Languages Icon English (US)
Duration Icon 7 Minutes

How to Stop Micromanaging-and Why

Welcome to the How to Stop Micromanaging-and Why video lesson intended to help managers who think they may be micromanaging put an end to their damaging behavior and start being the good leaders that we know they can be!
Languages Icon English (US)
Duration Icon 10 Minutes

Leadership Skills for New Managers: What Makes an Effective Leader?

Welcome to the "Leadership Skills for New Managers: What Makes an Effective Leader?" video lesson that describes ways you can become a better leader to your employees.
Languages Icon English (US)
Duration Icon 8 Minutes

Expert Insights: Leadership Skills for New Managers with Jena Viviano

Expert Insights: Leadership Skills for New Managers with Jena Viviano is a video course designed to equip new managers with essential leadership abilities.
Languages Icon English (US)
Duration Icon 40 Minutes

Leadership Skills for New Managers: Conclusion

Welcome to the "Leadership Skills for New Managers: Conclusion" video lesson that wraps up the series and emphasizes the importance of implementation.
Languages Icon English (US)
Duration Icon 1 Minutes

Leadership Skills for New Managers: Giving Feedback

Welcome to "Leadership Skills for New Managers: Giving Feedback," a video lesson meant to help you reframe how you think about providing feedback to your employees.
Languages Icon English (US)
Duration Icon 6 Minutes

Leadership Skills for New Managers: Introduction to Jena Viviano

Welcome to "Leadership Skills for New Managers: Introduction to Jena Viviano," a video lesson in which you'll be introduced to Jena Viviano and given an overview of what the course will cover.
Languages Icon English (US)
Duration Icon 3 Minutes

Leadership Skills for New Managers: How to Retain Talent

Welcome to "Leadership Skills for New Managers: How to Retain Talent," a video lesson that describes strategies for ensuring your team members stick around for the long haul.
Languages Icon English (US)
Duration Icon 7 Minutes

Leadership Skills for New Managers: Understanding Your Team

Welcome to "Leadership Skills for New Managers: Understanding Your Team," a video lesson meant to give you the tools to help you get to know your team better.
Languages Icon English (US)
Duration Icon 7 Minutes

Leadership Skills for New Managers: Understanding Yourself

Welcome to "Leadership Skills for New Managers: Understanding Yourself," a video lesson that walks you through steps for reflecting on who you are and who you want to be as a leader.
Languages Icon English (US)
Duration Icon 8 Minutes

A Manager’s Guide to Attendance Issues

Welcome to "A Manager's Guide to Attendance Issues," a video lesson intended to help managers enforce attendance policies.
Languages Icon English (US)
Duration Icon 8 Minutes

Motivate Through Storytelling

Motivate through Storytelling is a video to help you liven up your presentations and team using truthful storytelling techniques - they are more memorable than lots of dry facts.
Languages Icon English (US)
Duration Icon 2 Minutes
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