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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Keyword: employee experience

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Employee Experience Management (EXM) – Recruitment Stage – AI in Recruitment

Relying too heavily on AI in recruitment can lead to a candidate experience that is impersonal at best, and biased or discriminatory at worst. Learn why you should ensure human oversight and make improvements to processes based on candidate feedback.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Recruitment Stage – Recruitment Process

Do you treat job candidates like customers, with respect and courtesy? Organizations that value their applicants and provide a thoughtful recruitment process are the top choice for top candidates.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Recruitment Stage – Attracting The Best Candidates

Prioritizing the candidate experience can help your organization stand out in a competitive job market. It can also make brand advocates of even those who didn’t get the job. Learn more with this course.
Languages Icon English (US)
Duration Icon 15 Minutes

Onboarding – The Power of Day One

Starting a new job can be a very difficult experience. It is important that any business or organization helps their new employees feel positive and welcome from their very first day.
Languages Icon English (US)
Duration Icon 10 Minutes

The Disciplinary and Grievances Process

Disciplinary meetings and accepting employee grievances are highly volatile moments in any manager's experience. Since no two situations or employees are identical, there's no seamless set of guidelines for what you should say and do.
Languages Icon English (US)
Duration Icon 10 Minutes

Hire Team-Oriented Employees

Successful teamwork begins with hiring. It is vital to select applicants whose background, experience, and work habits are compatible with the tenets of teamwork.
Languages Icon English (US)
Duration Icon 5 Minutes

Self-Evaluation and Common Pitfalls in Performance Appraisals

Some managers ask employees to evaluate themselves as a preface to the formal review. In addition to being a constructive experience for your people, this practice broadens the base of information you can use to prepare the official evaluation.
Languages Icon English (US)
Duration Icon 10 Minutes

Anti-Harassment: Introduction for Employees (ME)

Welcome to the "Anti-Harassment: Introduction for Employees" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 2 Minutes

Anti-Harassment: Introduction for Employees (WA)

Welcome to the "Anti-Harassment: Introduction for Employees" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 2 Minutes

Anti-Harassment: Introduction for Employees (DE)

Welcome to the "Anti-Harassment: Introduction for Employees (Delaware)" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 5 Minutes

Anti-Harassment: Introduction for Employees (TX)

Welcome to the "Anti-Harassment: Introduction for Employees (Texas)" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 3 Minutes

Anti-Harassment: Introduction for Employees (NY)

Welcome to the "Anti-Harassment: Introduction for Employees (New York)" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 2 Minutes

Anti-Harassment: Introduction for Employees (IL)

Welcome to the "Anti-Harassment: Introduction for Employees (Illinois)" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 7 Minutes

Expert Insights: Anti-Harassment for Employees with Catherine Mattice

This course, "Anti-Harassment for Employees with Catherine Mattice," provides comprehensive training in harassment prevention, drawing on the expertise of a consultant experienced in transforming toxic workplaces.
Languages Icon English (US)
Duration Icon 49 Minutes

Anti-Harassment: Introduction for Employees

Welcome to the "Anti-Harassment: Introduction for Employees" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 2 Minutes

Culture Cure: The Change Management Journey

Welcome to "The Change Management Journey" lesson, which outlines the four phases of the change journey, and how employees experience changes at work.
Languages Icon English (US)
Duration Icon 7 Minutes

Expert Insights: Creating an Amazing Customer Experience with Shep Hyken

This course, "Expert Insights: Creating an Amazing Customer Experience with Shep Hyken," equips employees and managers with essential strategies to elevate customer experiences.
Languages Icon English (US)
Duration Icon 69 Minutes

Anti-Harassment: Introduction for Employees (CA)

Welcome to the "Anti-Harassment: Introduction for Employees" lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine's experience with toxic work environments.
Languages Icon English (US)
Duration Icon 2 Minutes

One Minute Solutions: Employee Engagement

Experience a fun social exercise. Learn the importance of communication skills. Developing good communication skills and having people comfortable in your presence is the key to getting along with others.
Languages Icon English (US)
Duration Icon 1 Minutes
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