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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Say More with Less: Foster Open Feedback with Speed Rounds

Make quick feedback part of your communication process for faster clarity.
Languages Icon English (US)
Duration Icon 1 Minutes

Lead with Curiosity: Leverage Feedback Through Inquiry

Bring in external voices to spot blind spots and discover breakthrough ideas.
Languages Icon English (US)
Duration Icon 1 Minutes

Focus to Get More Done: Sustain a Focus-Driven Mindset

Use weekly reflection to build a feedback loop that sharpens focus and helps you work smarter over time.
Languages Icon English (US)
Duration Icon 1 Minutes

Empower Continuous Improvement: Learn From Failure

Turn failure into feedback with structured team reflections that lead to smarter improvements.
Languages Icon English (US)
Duration Icon 1 Minutes

Communication and Social Skills – Receiving Feedback

Sometimes, getting feedback feels like an attack, doesn’t it? But why? This course is all about swallowing your pride and using feedback to your advantage.  
Languages Icon English (US)
Duration Icon 1 Minutes

Communication and Social Skills – Giving Feedback

This 60-second course will guide you through giving out feedback in an effective, respectful way. It will provide you with the simple steps to follow to give beneficial feedback.
Languages Icon English (UK)
Duration Icon 1 Minutes

Thrive in Change: Leverage Feedback for Agility

Agile teams don't wait for feedback, they build it in. Learn how to create fast, actionable feedback loops.
Languages Icon English (US)
Duration Icon 1 Minutes

New in Microsoft 365 – What’s new in Outlook?: Manage Deleting Messages

You can prevent automatic replies feedback to the sender of the e-mail while deleting messages. (Microsoft 365 (1804 dated 04-25-2018)).
Languages Icon English (US)
Duration Icon 1 Minutes

Excelling at Hard Conversations and Feedback: Why we avoid having hard conversations and giving feedback

Understand the reasons people avoid hard conversations and build confidence to address issues directly.
Languages Icon English (US)
Duration Icon 2 Minutes

Simplify Your Work with AI Agents: Check AI Agent Outputs for Quality

Use checkpoints to evaluate AI-generated outputs for accuracy, relevance, and tone—and give feedback that improves performance.
Languages Icon English (US)
Duration Icon 2 Minutes

Customer Service: I’m Right, You’re Wrong

A phone rep -- determined to show he's right and the customer is wrong -- gets a bad review on a blog. In contrast, focusing on solving the customer's problem leads to positive feedback.
Languages Icon English (US)
Duration Icon 2 Minutes

Excelling at Hard Conversations and Feedback: How to disagree with your boss

Use the Tension Triangle to disagree with your boss respectfully by framing issues clearly and constructively.
Languages Icon English (US)
Duration Icon 3 Minutes

Excelling at Hard Conversations and Feedback: How to give your boss feedback/criticism

Give your boss effective feedback by gaining permission, being specific, and proposing practical solutions.
Languages Icon English (US)
Duration Icon 3 Minutes

Excelling at Hard Conversations and Feedback: Fostering compromise between disagreeing parties

Apply the Five Golden Rules of Compromise to bridge conflicts and achieve mutually workable solutions.
Languages Icon English (US)
Duration Icon 3 Minutes

Excelling at Hard Conversations and Feedback: Common feedback mistakes to avoid

Avoid common feedback mistakes by focusing on behavior, timing well, and keeping messages specific and constructive.
Languages Icon English (US)
Duration Icon 3 Minutes

Employee Retention – Helpful Feedback

When an employee fails to perform as expected, the natural reaction is to focus on what they're doing wrong. But if you only look at the negative, you may be missing potential solutions. Learn why "Helpful Feedback" is a powerful solution.
Languages Icon English (US)
Duration Icon 3 Minutes

Driving your Own Development: Exercising Humility

Welcome to the "Driving Your Own Development: Exercising Humility" lesson that explains how exercising humility can help with the second part of the adult development cycle-soliciting feedback.
Languages Icon English (US)
Duration Icon 3 Minutes

New in Microsoft 365 – What’s new in Outlook?: Use @mentions to Get Someone’s Attention

You can use so-called @mentions, to ensure that people you mention in the text are informed that a feedback is expected from them. (Microsoft Office 2019).
Languages Icon English (US)
Duration Icon 3 Minutes

20 Clever Ideas for Stopping Interruptions at the Office

An overflowing inbox - a mountain of papers - a team needing feedback - and a packed calendar-can you get it all done? Not if people keep interrupting you! You've got to find ways for stopping interruptions before you go crazy. .
Languages Icon English (US)
Duration Icon 3 Minutes

Excelling at Hard Conversations and Feedback: How to mediate workplace conflict

Use the PEACE process to mediate conflicts, uncover interests, and create lasting agreements.
Languages Icon English (US)
Duration Icon 4 Minutes

Tackle Tough Conversations: Lead with Clarity and Care

Learn to deliver feedback with both directness and empathy so messages land while trust remains strong.
Languages Icon English (US)
Duration Icon 4 Minutes

Harness AI to Solve Complex Problems: Solve Problems In Out-Of-The-Box Ways

Learn to use AI to reframe challenges, explore metaphors, and surface hidden feedback to unlock unexpected solutions.
Languages Icon English (US)
Duration Icon 4 Minutes

Microsoft Teams Tips: Enhancing Engagement with Polls

Learn to create and manage polls in Teams chats and meetings to gather feedback, make quick decisions, and boost engagement.
Languages Icon English (US)
Duration Icon 4 Minutes

Turn Innovative Ideas into Real-World Solutions: Execute Innovation Initiatives

Ideas don't create impact-execution does. Learn how to take an idea from concept to reality using structured execution strategies and fast feedback loops.
Languages Icon English (US)
Duration Icon 4 Minutes
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