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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

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Using Surveys to Get Feedback (Part 1 of 8): Deciding on the Process

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Using Surveys to Get Feedback (Part 5 of 8): Evaluating Numeric Survey Data

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Using Surveys to Get Feedback (Part 3 of 8): Selecting the Response Method

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Using Surveys to Get Feedback (Part 6 of 8): The Importance of Importance

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Cutting Edge Communication: Coaching and Mentoring New People

This video explores effective strategies for coaching new employees, emphasizing the importance of welcoming newcomers, providing constructive feedback, encouraging skill development, and serving as a positive role model.
Languages Icon English (US)
Duration Icon 8 Minutes

Excelling at Hard Conversations and Feedback: How to prepare for difficult conversations

Prepare for difficult conversations by mapping tension sources, planning your approach, and defining desired outcomes.
Languages Icon English (US)
Duration Icon 9 Minutes

4 Invaluable Feedback Skills

In this video, 4 Invaluable Feedback Skills, you will discover that most people find it challenging to give others feedback about their work performance.
Languages Icon English (US)
Duration Icon 9 Minutes

Exceptional Leadership Communication: Effectively Giving Feedback

Welcome to the "Effectively Giving Feedback" lesson intended to teach you how to give feedback as a leader.
Languages Icon English (US)
Duration Icon 9 Minutes

Receiving Feedback as an Employee

Welcome to "Receiving Feedback as an Employee," a video lesson meant to give learners the tools to respond professionally to constructive criticism as well as praise.
Languages Icon English (US)
Duration Icon 9 Minutes

Excelling at Hard Conversations and Feedback: The SHARES Feedback Framework

Use the SHARES framework to deliver feedback that is structured, specific, and actionable.
Languages Icon English (US)
Duration Icon 10 Minutes

CX: Feedback and Analysis

This course will look at what feedback and analysis are in a CX context, why they’re important, the ways of gathering and measuring feedback, and what to do with the data. 
Languages Icon English (US)
Duration Icon 10 Minutes

Neurodiversity – Providing Effective Feedback

Providing effective feedback is aimed at both neurotypical and neurodivergent employees, who need to understand the importance and practicalities of providing constructive feedback to individuals in sensitive yet effective ways.
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Effective Online Communication

When communicating online there is an absence of body language cues and immediate feedback from your “listener.” Due to this, it is very important to understand some common rules for good online writing etiquette.  
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Giving Feedback

We all need feedback to progress and develop. So why do we find it so difficult to tell others when they’re doing something wrong? Find out in this course, as well as some strategies on giving effective feedback.  
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Receiving Feedback

Being able to take feedback in a gracious and productive way can hugely benefit your own development. This course will help you understand why feedback is so hard to take and give you some steps on how to better receive feedback. 
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Effective Online Communication

When communicating online there is an absence of body language cues and immediate feedback from your “listener.” Due to this, it is very important to understand some common rules for good online writing etiquette.  
Languages Icon Portuguese (BR)
Duration Icon 10 Minutes

Leading Learning – Effective Online Communication

When communicating online there is an absence of body language cues and immediate feedback from your “listener.” Due to this, it is very important to understand some common rules for good online writing etiquette.  
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Effective Online Communication

When communicating online there is an absence of body language cues and immediate feedback from your “listener.” Due to this, it is very important to understand some common rules for good online writing etiquette.  
Languages Icon Korean
Duration Icon 10 Minutes

Leading Learning – Receiving Feedback

Being able to take feedback in a gracious and productive way can hugely benefit your own development. This course will help you understand why feedback is so hard to take and give you some steps on how to better receive feedback. 
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Receiving Feedback

Being able to take feedback in a gracious and productive way can hugely benefit your own development. This course will help you understand why feedback is so hard to take and give you some steps on how to better receive feedback. 
Languages Icon Korean
Duration Icon 10 Minutes

Leading Learning – Receiving Feedback

Being able to take feedback in a gracious and productive way can hugely benefit your own development. This course will help you understand why feedback is so hard to take and give you some steps on how to better receive feedback. 
Languages Icon Portuguese (BR)
Duration Icon 10 Minutes

Leading Learning – Giving Feedback

We all need feedback to progress and develop. So why do we find it so difficult to tell others when they’re doing something wrong? Find out in this course, as well as some strategies on giving effective feedback.  
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Giving Feedback

We all need feedback to progress and develop. So why do we find it so difficult to tell others when they’re doing something wrong? Find out in this course, as well as some strategies on giving effective feedback.  
Languages Icon Korean
Duration Icon 10 Minutes

Leading Learning – Giving Feedback

We all need feedback to progress and develop. So why do we find it so difficult to tell others when they’re doing something wrong? Find out in this course, as well as some strategies on giving effective feedback.  
Languages Icon Portuguese (BR)
Duration Icon 10 Minutes
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