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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Performance Appraisals (Part 4 of 8): How to Write Feedback

Welcome to Performance Appraisals: How to Write Feedback, the fourth of eight lessons in the Performance Appraisals series.
Languages Icon English (US)
Duration Icon 7 Minutes

Performance Appraisals (Part 6 of 8): The Process

Welcome to Performance Appraisals: The Process, the sixth of eight lessons in the Performance Appraisals series. This video lesson will provide you with opportunity to practice assessing sample feedback statements for good writing.
Languages Icon English (US)
Duration Icon 6 Minutes

Performance Appraisals (Part 5 of 8): Feedback Practice

Welcome to Performance Appraisals: Feedback Practice, the fifth of eight lessons in the Performance Appraisals series. This video lesson provides you with practice discerning good feedback from bad.
Languages Icon English (US)
Duration Icon 6 Minutes

Using Surveys to Get Feedback (Part 7 of 8): Conducting a Sharing Meeting

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 7 Minutes

Using Surveys to Get Feedback (Part 5 of 8): Evaluating Numeric Survey Data

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Using Surveys to Get Feedback (Part 2 of 8): Identifying Survey Elements

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 7 Minutes

Using Surveys to Get Feedback

Welcome to the eight-part video course on Using Surveys to Get Feedback! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 60 Minutes

Using Surveys to Get Feedback (Part 8 of 8): Questions and Tips

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 7 Minutes

Using Surveys to Get Feedback (Part 3 of 8): Selecting the Response Method

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Using Surveys to Get Feedback (Part 6 of 8): The Importance of Importance

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Using Surveys to Get Feedback (Part 4 of 8): Turning Elements into Survey Items

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 7 Minutes

Using Surveys to Get Feedback (Part 1 of 8): Deciding on the Process

Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys.
Languages Icon English (US)
Duration Icon 8 Minutes

Leadership Feedback: What Employees Want to Tell You…But Don’t!

Leaders do not receive much feedback from the people they lead. In fact, they often have no idea how good -- or bad -- their leadership really is.
Languages Icon English (US)
Duration Icon 17 Minutes

Cutting Edge Communication: Coaching and Mentoring New People

This video explores effective strategies for coaching new employees, emphasizing the importance of welcoming newcomers, providing constructive feedback, encouraging skill development, and serving as a positive role model.
Languages Icon English (US)
Duration Icon 8 Minutes

The Workplace Excellence Series: Recognition and Feedback

Recognition & Feedback is designed to develop coaching and feedback skills essential for enhancing workplace performance.
Languages Icon English (US)
Duration Icon 11 Minutes

Developing Team Confidence

Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address, How do we listenand communicate? And how do you provide good feedback?
Languages Icon English (US)
Duration Icon 10 Minutes

Team Training in Hospitality

Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address, How do we listenand communicate? And how do you provide good feedback?
Languages Icon English (US)
Duration Icon 10 Minutes

Feedback and Service

There are two types of feedback that affect customer service. They are customer feedback and team feedback. And yes, I did say team feedback. What happens internally within the organization can directly impact your customer’s satisfaction.
Languages Icon English (US)
Duration Icon 10 Minutes
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