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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Using Feedback to Improve Service

There are two types of feedback that affect customer service. They’re customer feedback and team feedback. What happens internally within the organization can directly impact your customer’s satisfaction.
Languages Icon English (US)
Duration Icon 10 Minutes

Performance and Feedback Coaching

According to the International Coaches Federation, coaching is partnering with individuals in a thought provoking and creative process that inspires them to maximize their personal and professional potential.
Languages Icon English (US)
Duration Icon 10 Minutes

Completing and Conducting Employee Performance Appraisals

Managers must give their employees feedback through a systematic performance evaluation system.
Languages Icon English (US)
Duration Icon 10 Minutes

Microsoft 365 Forms – Create Surveys and Quizzes: Use Forms to Createand Conduct Surveys

Let's start and create a survey to get feedback from some clients. You will also learn how to send a survey link via e-mail. The results are collected on a dashboard-like page and can be exported to Excel for a more in-depth analysis.
Languages Icon English (US)
Duration Icon 10 Minutes

Make Mentoring Count (Part 13 of 16): Giving and Receiving Feedback

"Giving and Receiving Feedback" is module 13 of the 16-part series titled "Make Mentoring Count." Watch this video to prepare to provide thoughtful, candid, and constructive feedback to your mentee.
Languages Icon English (US)
Duration Icon 10 Minutes

Developing Team Confidence

Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address, How do we listenand communicate? And how do you provide good feedback?
Languages Icon English (US)
Duration Icon 10 Minutes

Team Training in Hospitality

Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address, How do we listenand communicate? And how do you provide good feedback?
Languages Icon English (US)
Duration Icon 10 Minutes

Feedback and Service

There are two types of feedback that affect customer service. They are customer feedback and team feedback. And yes, I did say team feedback. What happens internally within the organization can directly impact your customer’s satisfaction.
Languages Icon English (US)
Duration Icon 10 Minutes

The Workplace Excellence Series: Recognition and Feedback

Recognition & Feedback is designed to develop coaching and feedback skills essential for enhancing workplace performance.
Languages Icon English (US)
Duration Icon 11 Minutes

User Experience and UI Design with Adobe XD 08: Sharing Your Wireframes

Sharing low fidelity wireframes with others allows you to get feedback on the key elements of the user interface before adding hi fidelity features. Here you learn to publish your wireframes, receive feedback, and record interactions.
Languages Icon English (US)
Duration Icon 12 Minutes

Empower Continuous Improvement

Discover how to spot friction, turn feedback into progress, and build a rhythm of innovation that compounds over time. Because lasting innovation doesn’t come from big leaps. It comes from teams who never stop learning, refining, and evolving.
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Quality Management

In project management, it's important to have a process to ensure you plan, test, and incorporate feedback before releasing the project output. Don't skip on quality at any stage.   
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Managing Customer Feedback

It’s no surprise that gathering and studying customer feedback is valuable if you want to improve your product or service. Yet, getting that feedback can be challenging. This course will help you manage customer feedback. 
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Quality Management

In project management, it's important to have a process to ensure you plan, test, and incorporate feedback before releasing the project output. Don't skip on quality at any stage.   
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Quality Management

In project management, it's important to have a process to ensure you plan, test, and incorporate feedback before releasing the project output. Don't skip on quality at any stage.   
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Quality Management

In project management, it's important to have a process to ensure you plan, test, and incorporate feedback before releasing the project output. Don't skip on quality at any stage.   
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – Managing Customer Feedback

It’s no surprise that gathering and studying customer feedback is valuable if you want to improve your product or service. Yet, getting that feedback can be challenging. This course will help you manage customer feedback. 
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Managing Customer Feedback

It’s no surprise that gathering and studying customer feedback is valuable if you want to improve your product or service. Yet, getting that feedback can be challenging. This course will help you manage customer feedback. 
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – Managing Customer Feedback

It’s no surprise that gathering and studying customer feedback is valuable if you want to improve your product or service. Yet, getting that feedback can be challenging. This course will help you manage customer feedback. 
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Exit Stage – Assessing Your EXM Program

An Employee Experience Management (EXM) program gives your organization a critical advantage in today’s competitive world of work. Ready to implement yours? Assess your current practice and make vital improvements based on tailored feedback.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Development Stage – Training and Development

Want to retain top talent? Discover how personalized training and continuous feedback keep employees engaged and motivated. This fast-paced course equips you with actionable strategies to boost development and loyalty in your teams. Perfect for HR and people managers.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Development Stage – Performance Management

Learn how to implement effective performance management systems that drive employee growth and engagement. This course offers HR managers tools to ensure transparent, fair, and growth-oriented employee evaluations and feedback.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Exit Stage – Feedback Mechanisms and Tech

Integrating digital tools into feedback mechanisms can help obtain more comprehensive data and insights that can be used to enhance the employee experience. This course teaches you more.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Recruitment Stage – AI in Recruitment

Relying too heavily on AI in recruitment can lead to a candidate experience that is impersonal at best, and biased or discriminatory at worst. Learn why you should ensure human oversight and make improvements to processes based on candidate feedback.
Languages Icon English (US)
Duration Icon 15 Minutes
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