TRAINING COURSE CATALOG

Understand Needs and Deliver Solutions

Many organizations claim to offer great service; the ones which deliver consist of staff who listen well and tailor their approach to customer needs.

English (US)

1 Minutes

Leadership Skills for New Managers: Conclusion

Welcome to the "Leadership Skills for New Managers: Conclusion" video lesson that wraps up the series and emphasizes the importance of implementation.

English (US)

1 Minutes

Being a Remarkable Long-Distance Teammate: Introduction to Kevin Eikenberry

Welcome to the "Being a Remarkable Long-Distance Teammate: Introduction" video lesson, which establishes the credentials of expert Kevin Eikenberry and prepares you for the rest of the series.

English (US)

1 Minutes

One Minute Solutions: Benefits of Guilt

Learn how guilt sends an emotional warning. Learn the process of releasing guilt. The ability to feel guilty can be quite beneficial to yourself and the organization.

English (US)

1 Minutes

Professional Development: Preparing for a Job Interview 2

This is a branching scene that takes place in the home of Michael Banks and in a hiring office of a small company. Michael Banks is interviewing for a job after a lengthy search.

English (US)

1 Minutes

Professional Development: Resilience in the Job Search

This is a branching scene that takes place at Michael Banks' house. Michael has been engaged in months-long job search and gets word that he's been passed over for one more position.

English (US)

1 Minutes

Professional Development: Selling Yourself at the Job Interview

This is a branching scene that takes place in the hiring office of a small company. Michael Banks is interviewing for a job after a lengthy search. Michael happens to be a former service member, but the lessons are applicable to a broad audience.

English (US)

1 Minutes

Sexual Harassment: A Client Makes Inappropriate Remarks

This is a branching scene that takes place in a corporate conference room during a pitch meeting to a new client. The client makes inappropriate remarks about the women on the staff in front of the entire staff and supervisor.

English (US)

1 Minutes

Power BI – Optimize Reports for Mobile Devices

Previously, you only created reports for the desktop view in this course. But what should you consider if you want to make sure that your reports are also displayed optimally on smartphones and tablets?.

English (US)

1 Minutes

New in Microsoft 365 – Find that File Fast

Often, files that you edited a long time ago are not found in the sheer volume of files as quickly as you would like. There is a new way to find files quickly.

English (US)

1 Minutes

New in Microsoft 365 – How to Share Files

Share your documents right from the recently used list without having to open the file. A very practical time saver! (Microsoft 365 (1909 from 09-30-2019)).

English (US)

1 Minutes

New in Microsoft 365 – New Search Function

The search function has been enhanced with some useful features and has been given a new, compact name. (Version: Microsoft 365).

English (US)

1 Minutes

New in Microsoft 365 – Understand and Manage Updates in Microsoft 365

Microsoft 365 is constantly updated. But how do you know which update contains which functions and how are the updates triggered?.

English (US)

1 Minutes

New in Microsoft 365 – What’s new in Outlook?: Always Send E-Mails to the Right Person

In Microsoft 365, each user can define their own profile picture. This profile picture is now also used to reduce the likelihood of accidentally sending e-mails to the wrong people. (Microsoft 365 (1909 dated 09-30-2019)).

English (US)

1 Minutes

Hand and Power Tool Safety in Industrial Environments: Reducing Hazards in Your Work Area

English (US)

2 Minutes

Hand and Power Tool Safety in Transportation and Warehouse Environments: Preparing to Use Hand and Power Tools

English (US)

2 Minutes

Hand and Power Tool Safety in Transportation and Warehouse Environments: Reducing Hazards in Your Work Area

English (US)

2 Minutes

Sound Excited Already!

You probably won't win much business if you sound like you'd rather be getting your knee replaced than doing your job.

English (US)

1 Minutes

Business Skills: Conducting a Job Interview

This is a branching scene that takes place in Joyce Duncan's office. Joyce is a brand new HR professional at a small family-owned manufacturing plant interviewing her first potential hire.

English (US)

1 Minutes

Managing Employees: Helping an Employee In Need

This is a branching scene that takes place in a corporate conference room during the weekly meeting. One of the employees, James, is very late to the meeting and struggling with work.

English (US)

1 Minutes

Managing Employees: Managing Transitioning Military

This is a branching scene that takes place in the office where Gary is a supervisor, training newly hired managers. He's noticed that Michael, a new hire who is former military, doesn't seem to be fitting in with his co-workers.

English (US)

1 Minutes

Professional Behavior: Handling Conflict With a Co-Worker

This is a branching scene that takes place in an office. Michael and Rose have a brief interaction, and Rose finds Michael's tone offensive.

English (US)

1 Minutes

Professional Behavior: Inappropriate Jokes

This is a branching scene that takes place in a corporate conference room during a team design meeting. Some of the employees are making inappropriate remarks about women.

English (US)

1 Minutes

Professional Development: Changing Careers

This is a branching scene that takes place in the home of Michael and Megan Banks as they discuss his frustrations with his seemingly stalled job search.

English (US)

1 Minutes