TRAINING COURSE CATALOG

Communication and Channels – Part One

Why is communication such an important part of organizational life? Virtually every part of an organization revolves around employees’ abilities to communicate with one another and to your customers.

English (US)

25 Minutes

Communication Barriers – Part One

Everyone knows communication is key to helping an organization succeed. Managers have a responsibility to set the tone and exercise best practices of communication. It’s important to recognize communication barriers.

English (US)

15 Minutes

Culture Series – Doing What’s Right

This course will take the learner on an adventure through a workplace scenario to see how they choose to set an example when faced with an ethical dilemma. This microlearning course is part of the Culture Series, which aims to build compliant workplace cultures through everyday behavior change. 

English (US)

5 Minutes

Culture Series – Setting An Example (For Non-managers)

This course will take the learner on an adventure through a workplace scenario to see how they choose to handle a negative co-worker. This microlearning course is part of the Culture Series. 

English (US)

5 Minutes

Managing Conflict in the Workplace

Dealing with conflict at work can be uncomfortable, frustrating, and tiring. However, conflict isn’t necessarily a bad thing—it can help your team and company grow and improve. 

English (US)

15 Minutes

Win-Win Negotiations for Conflict Resolution

In this module, we'll focus on specific steps that you can use in a Win-Win Negotiation Process. The phrase "win- win" is used to describe the collaboration strategy in the conflict model.

English (US)

10 Minutes

Channels of Communication

Communication is an important part of organizational life, and helps companies function effectively. There are advantages and disadvantages involved with different types of communication between different levels of employees.   

English (US)

15 Minutes

Stress at Work

Job stress is a very real issue in the modern workplace. While some companies feel like it's a reality that workers must simply learn to accept and deal with, there can be very real consequences when job stress goes unchecked.

English (US)

15 Minutes

Understanding Conflict in the Workplace

Most people are uncomfortable with conflict, but is conflict always bad? There are different types of conflict, resulting in pros and cons within an organization.

English (US)

15 Minutes

Work Team Characteristics

What makes a successful team? Managers must make many decisions about teams based on any number of variables.

English (US)

15 Minutes

Work Teams – Types and Environments

Why do we use teams in the workplace? Teams can give a huge advantage to companies by providing a chance for collaboration, bringing together multiple perspectives, and increasing satisfaction and quality.

English (US)

15 Minutes

Proper Grammar – Suffixes and Capitalization

You probably learned English spelling and capitalization rules in elementary school. However, the passing of time and today's use of technology may mean that you've forgotten many of the rules.

English (US)

15 Minutes

Stress Management – Taking Care of Yourself

Taking care of yourself is important-you can't be the best version of yourself if you aren't healthy. There are two main areas of self-care: physical and mental or emotional.

English (US)

15 Minutes

Team Design Characteristics

Organizations often use teams to achieve a goal that requires multiple skill sets.

English (US)

15 Minutes

The Business of Communication

No organization can function if its members do not communicate effectively and understand each other. Few businesses can grow without innovation and refinement.

English (US)

10 Minutes

Reducing Stress – Meditation and Visualization

Stress is generated by various aspects of our life, including work, family life, and health.

English (US)

10 Minutes

Managing Conflict

Sometimes, people seem to be looking for a reason to disagree with you. When conflict does arise, it’ll be up to you to manage it effectively and professionally. 

English (US)

10 Minutes

Increasing Team Effectiveness

When a team is ineffectively managed, it interferes with productivity. Learn to build and manage a team, so that it's a benefit rather than a detriment.

English (US)

10 Minutes

Team Autonomy and Degrees of Freedom

People work much more effectively when they have the freedom to make decisions about the work they doing.

English (US)

10 Minutes

Team Training, Compensation, and Recognition

Successful work teams are becoming a larger and larger part of contemporary business culture.

English (US)

10 Minutes

Understanding Communication

Most of a manager’s time is spent communicating, you and your staff will benefit by understanding the importance of communication and various problems caused by miscommunication. 

English (US)

10 Minutes

Understanding Linear and Circular Communication Styles

We have all encountered people who annoy us when they speak. They may ramble on about unimportant details, or they may be brusque and rude. Often, these clashes in conversation are due to differing communication styles.

English (US)

10 Minutes

What Can be Done About Job Stress

This course helps managers understand effective strategies to help employees deal with work-related stress.

English (US)

10 Minutes

Productive Conflict Resolution – An Introduction

When conflict is present in an organization it can cause stress and uncertainty.

English (US)

10 Minutes