TRAINING COURSE CATALOG

Understanding Conflict in the Workplace

Most people are uncomfortable with conflict, but is conflict always bad? There are different types of conflict, resulting in pros and cons within an organization.

English (US)

15 Minutes

Work Team Characteristics

What makes a successful team? Managers must make many decisions about teams based on any number of variables.

English (US)

15 Minutes

Work Teams – Types and Environments

Why do we use teams in the workplace? Teams can give a huge advantage to companies by providing a chance for collaboration, bringing together multiple perspectives, and increasing satisfaction and quality.

English (US)

15 Minutes

Proper Grammar – Suffixes and Capitalization

You probably learned English spelling and capitalization rules in elementary school. However, the passing of time and today's use of technology may mean that you've forgotten many of the rules.

English (US)

15 Minutes

Stress Management – Taking Care of Yourself

Taking care of yourself is important-you can't be the best version of yourself if you aren't healthy. There are two main areas of self-care: physical and mental or emotional.

English (US)

15 Minutes

Team Design Characteristics

Organizations often use teams to achieve a goal that requires multiple skill sets.

English (US)

15 Minutes

The Business of Communication

No organization can function if its members do not communicate effectively and understand each other. Few businesses can grow without innovation and refinement.

English (US)

10 Minutes

Reducing Stress – Meditation and Visualization

Stress is generated by various aspects of our life, including work, family life, and health.

English (US)

10 Minutes

Managing Conflict

Sometimes, people seem to be looking for a reason to disagree with you. When conflict does arise, it’ll be up to you to manage it effectively and professionally. 

English (US)

10 Minutes

Increasing Team Effectiveness

When a team is ineffectively managed, it interferes with productivity. Learn to build and manage a team, so that it's a benefit rather than a detriment.

English (US)

10 Minutes

Team Autonomy and Degrees of Freedom

People work much more effectively when they have the freedom to make decisions about the work they doing.

English (US)

10 Minutes

Team Training, Compensation, and Recognition

Successful work teams are becoming a larger and larger part of contemporary business culture.

English (US)

10 Minutes

Understanding Communication

Most of a manager’s time is spent communicating, you and your staff will benefit by understanding the importance of communication and various problems caused by miscommunication. 

English (US)

10 Minutes

Understanding Linear and Circular Communication Styles

We have all encountered people who annoy us when they speak. They may ramble on about unimportant details, or they may be brusque and rude. Often, these clashes in conversation are due to differing communication styles.

English (US)

10 Minutes

What Can be Done About Job Stress

This course helps managers understand effective strategies to help employees deal with work-related stress.

English (US)

10 Minutes

Productive Conflict Resolution – An Introduction

When conflict is present in an organization it can cause stress and uncertainty.

English (US)

10 Minutes

Overcoming Barriers to Workplace Communication

There are things that people do to put up such barriers, whether they mean to or not. Being able to listen properly without imposing obstacles is a discipline unto itself.

English (US)

10 Minutes

Proper Grammar – Adjectives

Writing professionally means polishing your grammar. After all, the way you speak in casual conversation and the expectations for business writing are different.

English (US)

10 Minutes

Proper Grammar – Introduction to Verbs

What does it mean to be a professional? It means you have to think like one, act like one, and, of course, write like one. Even the most confident managers and competent workers can lose themselves in their writing.

English (US)

10 Minutes

De-stressing your Inner and Outer World

So many people are suffering from stress that we often find it commonplace. We forget that it can cause serious health effects, reduce productivity, and of course, cripple our mental health.

English (US)

10 Minutes

Understanding Emotion

When was the last time you masked an emotion at work? Perhaps you were sad about a family issue, or cranky due to lack of sleep, and tried to cover these feelings.

English (US)

10 Minutes

Handling Conflicts in Low-Value Relationships

Conflict is unavoidable. We will inevitably disagree with people, and sometimes those disagreements can become serious. However, not all conflict should be handled the same way.

English (US)

10 Minutes

Managing Team Development

Teams are groups of individuals who have come together under a common goal. For a team to function well, the members must develop personal relationships with each other, and as we all know, relationships do not happen overnight.

English (US)

10 Minutes

Managing Teams

Teams can be complicated things with a lot of different moving parts. The most important thing to managing a team is to have set expectations for how the group will work together.

English (US)

10 Minutes