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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Products

Soft Skills Platinum Foundation ANZ Compliance U.K. Compliance U.S. & Canada Compliance Business Productivity Revenue Enablement U.S. Healthcare General Compliance U.S. & Canada Environmental Health and Safety

Use Cases

Sales Training Compliance Training Contractor Training Customer Training Employee Training Gig Worker Training Operations Training Partner Training Service and Support Training Supplier Training

Competencies

Business Compliance & Ethics Digital & Technology Health, Wellbeing & Safety Innovation & Creativity Leadership Self Management Working with People

Skills

Accomplishing Goals Active Listening Budgeting Business Ethics Awareness Business Operations Business Sustainability Change Management Coaching & Mentoring Communication Compliance Awareness Conflict Management Contract Management Creative Thinking Critical Thinking Customer Experience Decision Making Delegation Digital Change Mangement Digital Literacy - Online Applications Digital Literacy - Software Digital Marketing Digital Transformation Diversity & Inclusion Awareness Empathy Environmental Sustainability Finance Giving and Receiving Feedback Healthcare Compliance Healthcare Operations Healthy Habits Human Resource Management Information Security & Data Privacy Awareness Innovation Inspiring Others Leadership Effectiveness Marketing Mental Wellbeing Awareness Motivation Negotiation & Influence People Management Positive Habits Project Management Risk Management Sales Self Awareness Self Contol Stress Management Teamwork Time Management Training Delivery Women's Health Working Safely

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Australia CA EU Global NZ UK UK/EU US

Duration

0 - 30 minutes 0.5 - 1 hour 1 - 2 hours 2+ hours

Leading Learning – Digital Marketing Foundations

Face-to-face customer interactions are rare; how do you reach your customers without the message feeling diluted and generic? How do you develop a strategy that is not only effective, but stands out against the many online distractions we face daily?

Leading Learning – Social Media Marketing

Social media marketing is an imperative part of your marketing plan. If you don't have a strategy for making smart investments in these channels, you're missing out on marketing opportunities.

Leading Learning – Analytics and Marketing Data

Measuring your marketing gives you the data you need to analyze what you're doing. They demonstrate the effectiveness your marketing campaigns has across all channels and critical in showing value for your marketing budget.

Leading Learning – Digital Communication Awareness

We all use digital communication methods at work, but are we really using them appropriately? This course will help answer that question. It will define digital communication and give you tips on how to use it safely and respectfully.

Finding Purpose

How do you find purpose in your life? It seems like such a big challenge, almost too big. When in fact, the answer could be in the smaller details – things you can nurture one-by-one. This course will look at the different ways we can find purpose in life.

Adaptive Selling

Adaptive selling allows you to listen, understand the customer’s needs, and then adapt your conversation and presentation accordingly. Adaptive selling is easy once you establish a relationship with the customer.

The 7-Step Selling Process

In sales, it’s critical to understand the importance of identifying potential new customers. Without new customers, businesses would ultimately die. Great salespeople are constantly looking for new prospective customers everywhere.

The Sales Pre-Approach

The pre-approach, or the process of finding out the answers to these questions, is critical. Doing your research and coming prepared gets your prospect's attention and shows them that you care.

Creating Customer Trust

A customer won't trust a person who doesn’t deliver on what they say. You can see why trust is so important in selling. Customer trust is built on open and honest communication.

Communicating Effectively in Sales

It’s important to remember that you’ll be communicating with many different people about many different topics in selling. Sometimes, you’ll be communicating one-on-one; other times, you’ll be communicating with a group.

Understanding Sales Objections

If you truly understand your prospect’s business, it’s much easier to present a solution that addresses the perceived need and reasons to buy it now. Understanding and building trust is imperative.

Making Ethical Decisions

Ethics, as it relates to business, involves the principles and moral problems an individual or an organization follows in the course of conducting business.

Navigating the Sale

Most aspects of the sale can be negotiated, including price, contract, terms, delivery, services, and more. Agreeing on each one of these aspects, will move your prospect through the funnel.

Creating an Effective Sales Proposal

A sales proposal should address your customers’ needs and confirm their decision to buy your product. A good proposal identifies the specific terms of the sale, including pricing, and delivery.

Overcoming Sales Obstacles

Rejection is a reality that all sales professionals will deal with occasionally, no matter how experienced or skilled you are; it comes with the territory.

Understanding Conflict

You’ll see that managing conflict and engaging in effective negotiation are both key for effective organizational behavior within organizations as well as daily life.

Claim or Create Value in Negotiations

If you use competitive tactics to claim the biggest piece of the pie, you can put the other party on the defensive. So how do you create value in negotiations?

Ethical Communication in Sales

Ethical, straightforward communication should happen internally within your company and externally to your customers. Organizations have values, just like people. Do you understand your companies value statement and embody it?

Mastering Digital Connections

Buyers and customers have changed, but how you reach them has changed dramatically. Potential customers have access to information on social channels and use it to empower their decision making.

Find Your Brand Voice With Killer Content Marketing – Part Two

There's an ongoing pressures to deliver content at a rapid cadence, with a consistent brand voice. Mastering content is a challenge, measuring the impact of your content strategy tougher still.

Find Your Brand Voice With Killer Content Marketing – Part One

After you’ve identified your audience and start building your evergreen content, what’s your next step? It’s really a multi-pronged approach that often comes with regular refinement.

Customer Marketing – Part Two

Customer marketing is a team sport, it's important that you work well with the other teams that have touchpoints with the customer. With that information, define what the role of marketing will be throughout the customer journey after the sale.

Customer Marketing – Part One

Understand how to launch a customer referral program and work better with customer-facing teams as you roll out your customer marketing efforts. These processes will increase your marketing ROI. 

Social Media Marketing – Part Two

Whether you're using Facebook, Twitter, Pinterest or a combination of all those things, there's a set of strategies you'll want to think about that you can employ across all of those channels.

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Best-in-class training across the enterprise

Solutions by use case

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Solutions by use case

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Explore the latest resources from Litmos thought leaders

We empower learning

TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

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Start Your Free Trial Today

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