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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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KPIs are SMART Targets

KPIs are SMART Targets is a video that explains Key Performance Indicators (KPIs) which are well-established in the world of business. They are outcomes-based statements of progress towards stated goals.
Languages Icon English (US)
Duration Icon 2 Minutes

OPEN Mind OPEN Attitude

OPEN Mind OPEN Attitude is a short video designed to help everyone collaborate and work well with each other by having an open mind and attitude. Sometimes being afraid makes us closed or defensive.
Languages Icon English (US)
Duration Icon 2 Minutes

PEACE and Respect

PEACE and Respect is a video to help teams and individuals ensure a greater awareness and collaboration. This is especially important where teams comprise different temperaments and behaviors which can cause disagreements, resentment or stress.
Languages Icon English (US)
Duration Icon 2 Minutes

PLUS Service Champion

PLUS Service Champion is a video outlining a PLUS approach excellent service. Good customer service means making sure that the needs of our customers' (internal and external) are met by providing timely, efficient service.
Languages Icon English (US)
Duration Icon 2 Minutes

PRICE Mistakes as Opportunities

PRICE Mistakes as Opportunities is a simple video to learn to proactively manage mistakes without blame. We all make mistakes, that's how we learn. Mistakes teach us something we didn't know and what doesn't work.
Languages Icon English (US)
Duration Icon 2 Minutes

PUSH for Results

PUSH for Results is a video explaining a four part strategy, PUSH, as a way to overcome obstacles and limits so we can reach our goals.
Languages Icon English (US)
Duration Icon 2 Minutes

ROI – Return on Investment

Return on investment (ROI) is a video that simply explains ROI as a financial metric that measures the probability of gaining a return from an investment. ROI is a ratio, usually expressed as a percentage.
Languages Icon English (US)
Duration Icon 2 Minutes

SAFE in Emergencies

SAFE in Emergencies outlines a simple memorable strategy for an emergency or serious situation or event that happens unexpectedly and requires immediate action.
Languages Icon English (US)
Duration Icon 2 Minutes

SHARP Presentations

SHARP Presentations is a video explaining a simple approach good presentations and communication which is clear and succinct.
Languages Icon English (US)
Duration Icon 2 Minutes

SLA – Service Level Agreement

SLA - Service Level Agreement is a timely video that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client.
Languages Icon English (US)
Duration Icon 2 Minutes

Be BRAVE at Work

Be BRAVE at Work is a short video providing a framework for being courageous at work. The five key attributes are presented by psychologist Eve Ash, using the acronym BRAVE. You need to be Bold, Resilient, Agile, Vigilant and Enterprising.
Languages Icon English (US)
Duration Icon 2 Minutes

Call to Action – CTA

Call to Action (CTA) is a video that simply explains how a phrase or even a single word can be used to prompt an immediate response in people who hear or read it. Every day, we see or hear Calls to Action (CTAs).
Languages Icon English (US)
Duration Icon 2 Minutes

CALM Yourself in 4 Steps

CALM Yourself in 4 Steps is a video that explains how to manage anxiety and stress at work and in your life. Feeling stressed or anxious can weaken us physically and emotionally - and it can be contagious.
Languages Icon English (US)
Duration Icon 2 Minutes

CARE in a Meaningful Way

CARE in a Meaningful Way Care is an ideal short video for service providers, team members and new starters. A person who cares is polite, considerate, patient and understanding.
Languages Icon English (US)
Duration Icon 2 Minutes

FACTS Have Impact

FACTS Have Impact is a video covering a five key ways to ensure you make powerful, professional and impactful presentations and decisions. In this video, psychologist Eve Ash explains how to get your FACTS right.
Languages Icon English (US)
Duration Icon 2 Minutes

FAIR Culture

FAIR Culture is a video that explains the four key attributes for all team members to ensure everyone is friendly, accepting, impartial and respectful.
Languages Icon English (US)
Duration Icon 2 Minutes

GIVE for Good

GIVE for Good that explains the power of giving at work and in life. Giving to others boosts how we feel and contributes to our own wellbeing. Most people would agree that it is good to give something freely, without expecting anything in return.
Languages Icon English (US)
Duration Icon 2 Minutes

HEAL for Collaboration

Heal for Collaboration is an ideal video for teams to ensure productive open relationships. In any workplace there is the potential for disagreement, conflict and misunderstandings.
Languages Icon English (US)
Duration Icon 2 Minutes

JOLT- Jump Out of Lazy Thinking

JOLT- Jump Out of Lazy Thinking is a video to help people get motivated right now. We all feel lazy at times, sometimes unwilling to make an effort or to expend energy.
Languages Icon English (US)
Duration Icon 2 Minutes

KISS – Keep it Short and Simple

KISS - Keep it Short and Simple is a video designed to encourage people to be more persuasive in their written and verbal communications by sticking to the KISS principle. Don't bombard people with facts, details and explanations.
Languages Icon English (US)
Duration Icon 2 Minutes

Be More Decisive

Be More Decisive is a video that helps people who feel they are not good at making decisions, or lack confidence in their judgement. They may tend to over-analyze everything leading to procrastination.
Languages Icon English (US)
Duration Icon 2 Minutes

Build Trust and Credibility

Build Trust and Credibility is a video designed to help people build their trust and credibility - the jewels of increasing value in these opinionated, conflicted times.
Languages Icon English (US)
Duration Icon 2 Minutes

Get Ready to Be a New Manager

Get Ready to be a New Manager is a video to help any new manager feel less daunted by their managerial tasks, by building confidence and skills using four essential strategies for effective management.
Languages Icon English (US)
Duration Icon 2 Minutes

Handling a Complainer

Working with complainers can be really draining.
Languages Icon English (US)
Duration Icon 2 Minutes
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