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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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The Rookie Manager: Become the Manager Your Employees Want

Welcome to "The Rookie Manager: Become the Manager Your Employees Want," a video lesson meant to help you understand the skills you should focus on developing to be the manager your employees need and want you to be!
Languages Icon English (US)
Duration Icon 7 Minutes

The Rookie Manager: Hiring Employees

Welcome to "The Rookie Manager: Hiring Employees," a video lesson intended to help new managers recruit, interview, and ultimately hire a new member on their team.
Languages Icon English (US)
Duration Icon 7 Minutes

The Rookie Manager: Motivating Employees

Welcome to "The Rookie Manager: Motivating Employees," a video lesson meant to describe how to help motivate your employees so they become high performing.
Languages Icon English (US)
Duration Icon 7 Minutes

The Rookie Manager: Team Meetings

Welcome to "The Rookie Manager: Team Meetings," a video lesson meant to help new managers conduct an impactful first meeting with their team and lead effective ones thereafter.
Languages Icon English (US)
Duration Icon 7 Minutes

The Rookie Manager: Terminating Employees

Welcome to "The Rookie Manager: Terminating Employees," a video lesson intended to provide guidelines for letting employees go professionally and with compassion!
Languages Icon English (US)
Duration Icon 8 Minutes

One Minute Solutions: Gossip and the Grapevine

Learn positive gossip from negative gossip. Learn civil ways of communicating. Gossip can be positive. Unfortunately, gossip is often negative and perpetuates unnecessary drama, strains relationships, and undermines the organization.
Languages Icon English (US)
Duration Icon 1 Minutes

One Minute Solutions: Number One Focus

Learn how you impact customer service. Learn the diverse components of customers. Just like you, customers have a mix of emotions, wants, and needs. And just like you. They enjoy acknowledgement, attention, and good service.
Languages Icon English (US)
Duration Icon 1 Minutes

What to Do When a Customer Records You on Their Phone

Welcome to "What to Do When a Customer Records You on Their Phone," a lesson created to help you respond professionally when a customer whips out their phone to capture your interaction on camera.
Languages Icon English (US)
Duration Icon 8 Minutes

Nonprofit Organizations

This video course on Nonprofit Organizations provides essential strategies for effectively managing and growing nonprofits to fully realize their missions.
Languages Icon English (US)
Duration Icon 54 Minutes

Nonprofit Organizations: Committee Management

Welcome to "Nonprofit Organizations: Committee Management," a video lesson intended to describe best practices for organizing and managing the committees at your nonprofit.
Languages Icon English (US)
Duration Icon 7 Minutes

Nonprofit Organizations: Managing and Retaining Volunteers

Welcome to "Nonprofit Organizations: Managing and Retaining Volunteers," a video lesson that explains how to oversee and engage volunteers so they stick around for the long haul.
Languages Icon English (US)
Duration Icon 6 Minutes

Nonprofit Organizations: Recruiting Volunteers

Welcome to "Nonprofit Organizations: Recruiting Volunteers," a video lesson meant to explain how to attract volunteers so that you can accomplish what you set out to do.
Languages Icon English (US)
Duration Icon 7 Minutes

Nonprofit Organizations: Community Service

Welcome to "Nonprofit Organizations: Community Service," a video lesson meant to provide steps to prepare for your service project so it goes off without a hitch.
Languages Icon English (US)
Duration Icon 8 Minutes

Nonprofit Organizations: Fundraising

Welcome to "Nonprofit Organizations: Fundraising," a video lesson that explains why nonprofits need to fundraise, as well as steps for doing so effectively.
Languages Icon English (US)
Duration Icon 5 Minutes

Nonprofit Organizations: Grant Writing

Welcome to "Nonprofit Organizations: Grant Writing," a video lesson intended to describe how to compose a compelling grant proposal to raise money for your nonprofit.
Languages Icon English (US)
Duration Icon 7 Minutes

New Supervisor Fundamentals: Becoming Your Friends’ Boss (Manufacturing)

Welcome to the "New Supervisor Fundamentals: Becoming Your Friends' Boss" video lesson created to help you establish some professional distance between yourself and your old frontline friends as you move into your supervisory role.
Languages Icon English (US)
Duration Icon 6 Minutes

New Supervisor Fundamentals: Congrats, You’re a New Supervisor! (Manufacturing)

Welcome to the "New Supervisor Fundamentals: Congrats, You're a New Supervisor!" video lesson meant to help learners understand and approach the shift from being a frontline worker to being the team supervisor.
Languages Icon English (US)
Duration Icon 7 Minutes

New Supervisor Fundamentals: Cultivating Credibility (Manufacturing)

Welcome to "New Supervisor Fundamentals: Cultivating Credibility," a video lesson dedicated to helping you earn the respect and confidence of your new employees.
Languages Icon English (US)
Duration Icon 7 Minutes

New Supervisor Fundamentals: Gathering Feedback on Your Team (Manufacturing)

Welcome to the "New Supervisor Fundamentals: Gathering Feedback on Your Team" video lesson intended to guide you in interviewing important sources of information throughout your organization to learn about your new team.
Languages Icon English (US)
Duration Icon 6 Minutes

New Supervisor Fundamentals: Researching Your New Team (Manufacturing)

Welcome to the "New Supervisor Fundamentals: Researching Your New Team" video lesson meant to point out key resources you should turn to for information about your new team.
Languages Icon English (US)
Duration Icon 7 Minutes

New Supervisor Fundamentals: The First Team Meeting (Manufacturing)

Welcome to "New Supervisor Fundamentals: The First Team Meeting," a video lesson designed to help you make a stellar impression as you lead your first team meeting as a new supervisor.
Languages Icon English (US)
Duration Icon 7 Minutes

New Supervisor Fundamentals: What Makes a Great Supervisor? (Manufacturing)

Welcome to the "New Supervisor Fundamentals: What Makes a Great Supervisor?" video lesson intended to illustrate what qualities you need to have to be an effective and respected leader for your people.
Languages Icon English (US)
Duration Icon 7 Minutes

One Minute Solutions: Benefits of Guilt

Learn how guilt sends an emotional warning. Learn the process of releasing guilt. The ability to feel guilty can be quite beneficial to yourself and the organization.
Languages Icon English (US)
Duration Icon 1 Minutes

One Minute Solutions: Dealing with Complaining

Learn how to understand the complainer. Learn how to support yourself. The footsteps of a chronic complainer coming toward you could cause stress. It is important to learn ways to handle an uncomfortable situation.
Languages Icon English (US)
Duration Icon 1 Minutes
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