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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Safe Housekeeping: Slips, Trips, and Falls

Welcome to "Safe Housekeeping: Slips, Trips, and Falls," a video lesson intended to explain common slip, trip, and fall hazards and how to prevent them from becoming an issue in your workplace.
Languages Icon English (US)
Duration Icon 5 Minutes

Skip-Level Meetings

Welcome to the "Skip-Level Meetings" video course intended to guide employers in effectively implementing skip-level meetings at their organization.
Languages Icon English (US)
Duration Icon 29 Minutes

Skip-Level Meetings: Collecting Feedback

Welcome to the "Skip-Level Meetings: Collecting Feedback" video lesson intended to provide best practices for drawing honest and meaningful feedback from employees during skip-level meetings.
Languages Icon English (US)
Duration Icon 6 Minutes

Skip-Level Meetings: Following Up

Welcome to "Skip-Level Meetings: Following Up," a video lesson meant to help upper managers take constructive action based on the feedback they gain from skip-level meetings.
Languages Icon English (US)
Duration Icon 6 Minutes

Provide Development Opportunities

An employer of choice has a strong focus on training and development opportunities for staff at all levels. They recognize the importance of thorough onboarding, varied and regular training programs, interesting work placements and exchange programs.
Languages Icon English (US)
Duration Icon 2 Minutes

Reach Your Goals

Inspirational leaders aren't simply charismatic or empowering, they know about the importance of consulting with others and seeking advice.
Languages Icon English (US)
Duration Icon 1 Minutes

SWOT – Boost your Profile

SWOT Boost your Profile is designed to help you with your public profile and career trajectory by applying SWOT thinking to yourself.
Languages Icon English (US)
Duration Icon 2 Minutes

Turn Complaints into Commendations

When someone complains, it is incumbent on staff to deal promptly and fully with the person's concerns. This requires hearing the person out, making notes and empathizing with their annoyance.
Languages Icon English (US)
Duration Icon 2 Minutes

Understand Needs and Deliver Solutions

Many organizations claim to offer great service; the ones which deliver consist of staff who listen well and tailor their approach to customer needs.
Languages Icon English (US)
Duration Icon 1 Minutes

All About Non-Permit Confined Spaces

Welcome to "All About Non-Permit Confined Spaces," a video lesson devoted to helping learners work safely and productively in any confined space.
Languages Icon English (US)
Duration Icon 17 Minutes

Hiring for a Diverse Workforce

Welcome to the Hiring for a Diverse Workforce video lesson intended to educate viewers about the importance of workplace diversity.
Languages Icon English (US)
Duration Icon 11 Minutes

Near Misses

Welcome to the "Near Misses" video course intended to help learners understand why close calls occur and work to prevent them from happening-all in an effort to avoid injury and illness on the job.
Languages Icon English (US)
Duration Icon 23 Minutes

Near Misses: Learning from Close Calls

Welcome to the "Near Misses: Learning from Close Calls" video lesson meant to help learners recognize when a close call happens on the job and prevent it from happening in the future.
Languages Icon English (US)
Duration Icon 7 Minutes

Near Misses: Resisting Psychological Biases

Welcome to "Near Misses: Resisting Psychological Biases," a video lesson dedicated to opening employees' eyes to dangerous psychological tendencies that may be causing them to take risks at work.
Languages Icon English (US)
Duration Icon 8 Minutes

Identify Opportunities to Improve

A culture of continuous improvement really begins with asking clients, customers, your team about ways to build on your service and what already works.
Languages Icon English (US)
Duration Icon 2 Minutes

Implement Initiatives

With ideas, they can be researched for too long: sometimes it's necessary to launch the product and see what the market reaction is. Even failures will always teach you something; many times, even good ideas need recalibration.
Languages Icon English (US)
Duration Icon 3 Minutes

KEEP Promises

KEEP Promises teaches learners to be develop four KEEP skills that everyone relies on. There is something reassuring about a person who KEEPs promises.
Languages Icon English (US)
Duration Icon 2 Minutes

Know Your Product

Highly knowledgeable staff provide one of the greatest aspects of a customer experience. Be able to answer questions confidently and accurately. Create realistic expectations rather than making vague promises.
Languages Icon English (US)
Duration Icon 3 Minutes

Lead by Example

Leaders who come to work grumpy infect everyone else, while inspirational energized leaders show positive behaviors and are uplifting for others. They keep fit and healthy, making challenges easier to overcome. They are there for their staff.
Languages Icon English (US)
Duration Icon 2 Minutes

LEAD with Empathy

LEAD with Empathy will help all leaders to focus on four core leadership soft skills. Great leaders listen, they have empathy, they ask questions and they give clear direction.
Languages Icon English (US)
Duration Icon 2 Minutes

MIND over Mood

Mind over Mood will help you understand how to control your moods and switch to positive constructive thinking.
Languages Icon English (US)
Duration Icon 2 Minutes

Personalize Your Vision

There are ways for everyone in an organization to contribute and implement the overall company vision. People can decide which of the vision's values resonate with them and carry out everyday tasks in tangible ways that really make a difference.
Languages Icon English (US)
Duration Icon 2 Minutes

PLAN to Succeed

PLAN to Succeed helps us enjoy a plan coming together. Psychologist Eve Ash shows how when you PLAN, you have every chance of succeeding.
Languages Icon English (US)
Duration Icon 2 Minutes

Project Management SWOT

Project Management SWOT assist project managers and teams to give their projects a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis.
Languages Icon English (US)
Duration Icon 2 Minutes
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