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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Duration

Salesforce Essentials: The Interface

In this lesson, you'll learn to navigate the Salesforce interface including Apps and Items (Tabs). This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 7 Minutes

Competitive Selling: The Ratio Game

In this lesson, you'll learn to reframe sales as a ratio game in which you have more control over your results. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 5 Minutes

Salesforce Essentials: Tracking Activities, Part 1

In this lesson, you'll learn to track activities such as phone calls, planned events, deadlines, and emails related to a Salesforce object (e.g., a Lead, an Opportunity). This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 10 Minutes

Salesforce Essentials: Tracking Activities, Part 2

In this lesson, you'll learn to manage tasks and send emails from within Salesforce. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 3 Minutes

Mastering Google Drive: Using Mobile Apps

In this lesson, you'll learn how the Drive app allows you to access and edit files on a phone or tablet.
Languages Icon English (US)
Duration Icon 4 Minutes

Salesforce Essentials: Using Salesforce Search

In this lesson, you'll learn to search all of your Salesforce records including using wildcards to search partial values. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 3 Minutes

Mastering Google Drive

In this course, you'll learn the basics of navigating Google Drive and how to organize and share files.
Languages Icon English (US)
Duration Icon 68 Minutes

Competitive Selling: Measuring Success

In this lesson, you'll learn how to design a pipeline based on identifying active opportunities so you can focus your time on the right accounts and maintain a constant flow from Lead to Close. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 9 Minutes

Mastering Google Drive: Navigating the Interface (Part 1 of 2)

In this lesson, you'll learn to navigate the Google Drive interface and the menu options accessible from the home page.
Languages Icon English (US)
Duration Icon 7 Minutes

Mastering Google Drive: Navigating the Interface (Part 2 of 2)

In this lesson, you'll learn to navigate the Google Drive interface by searching and opening files and folders, and describe the difference between Google format and non-Google format files.
Languages Icon English (US)
Duration Icon 6 Minutes

Salesforce Essentials

Everything you need to know to start using Salesforce today If your company has started using Salesforce.
Languages Icon English (US)
Duration Icon 70 Minutes

Mastering Google Drive: Scanning to Android Phone

In this lesson, you'll learn to use the Drive app on an Android phone to scan a document and convert to text.
Languages Icon English (US)
Duration Icon 3 Minutes

Mastering Google Drive: Sharing Files with Gmail

In this lesson, you'll learn to use Gmail to send Google files and explain the benefits vs. sending an attachment.
Languages Icon English (US)
Duration Icon 4 Minutes

Mastering Google Drive: Sharing Files (Part 1 of 2)

In this lesson, you'll learn to share files and folders with others including setting an Expiration Date and making someone else an Owner. notifications, and limiting what users can do in Azure AD.
Languages Icon English (US)
Duration Icon 4 Minutes

Mastering Google Drive: Sharing Files (Part 2 of 2)

In this lesson, you'll learn to send files via a shareable link and describe how a file will appear to someone not logged into a Google account.
Languages Icon English (US)
Duration Icon 5 Minutes

Competitive Selling: Smokin’ Too Much Hopium

In this lesson, you'll learn to stay in control of the sales process by focusing your time on the prospects who are willing to commit to a next appointment. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 8 Minutes

Competitive Selling: Fighting for an NST

In this lesson, you'll learn to demonstrate asking for a Next Set Time and list six reasons a Next Set Time is important. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 7 Minutes

Competitive Selling: Four Levels of a Sales Relationship

In this lesson, you'll learn the four levels of a sales relationship and how fighting for a Next Set Time helps you build the relationship towards mutual trust and respect-and more business. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 7 Minutes

Competitive Selling: Getting In Touch

In this lesson, you'll learn to plan a multi-touch process with effective voicemails that helps you start building a relationship with your prospects and gets you more calls back.
Languages Icon English (US)
Duration Icon 9 Minutes

Mastering Google Drive: Getting More Out of Drive

In this lesson, you'll learn to get more out of Drive with Extensions and Add-Ons.
Languages Icon English (US)
Duration Icon 6 Minutes

Salesforce Essentials: Getting Started

In this lesson, you'll learn to log into Salesforce and update your Personal Information (Settings) and Password. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 6 Minutes

Competitive Selling: Here Come the No’s!, Part 1

In this lesson, you'll learn to handle any No that comes your way with preparedness and ease-and get back to the objective of the call. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 8 Minutes

Competitive Selling: Here Come the No’s!, Part 2

In this lesson, you'll learn to describe an approach for handling each type of Negative Response. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 8 Minutes

Salesforce Essentials: Managing Accounts

In this lesson, you'll learn to view, edit, and create Accounts and Account Contacts. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 4 Minutes
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