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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Project Management SWOT

Project Management SWOT assist project managers and teams to give their projects a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis.
Languages Icon English (US)
Duration Icon 2 Minutes

Provide Development Opportunities

An employer of choice has a strong focus on training and development opportunities for staff at all levels. They recognize the importance of thorough onboarding, varied and regular training programs, interesting work placements and exchange programs.
Languages Icon English (US)
Duration Icon 2 Minutes

Reach Your Goals

Inspirational leaders aren't simply charismatic or empowering, they know about the importance of consulting with others and seeking advice.
Languages Icon English (US)
Duration Icon 1 Minutes

SWOT – Boost your Profile

SWOT Boost your Profile is designed to help you with your public profile and career trajectory by applying SWOT thinking to yourself.
Languages Icon English (US)
Duration Icon 2 Minutes

Turn Complaints into Commendations

When someone complains, it is incumbent on staff to deal promptly and fully with the person's concerns. This requires hearing the person out, making notes and empathizing with their annoyance.
Languages Icon English (US)
Duration Icon 2 Minutes

Understand Needs and Deliver Solutions

Many organizations claim to offer great service; the ones which deliver consist of staff who listen well and tailor their approach to customer needs.
Languages Icon English (US)
Duration Icon 1 Minutes

Demonstrate Values with Actions

Values are more than words on paper or in a PowerPoint presentation; they come to life through an organization's behaviors and communications. It is inspiring when these all align; your brand and its truths are evident to everyone.
Languages Icon English (US)
Duration Icon 2 Minutes

Drive Your Decisions

Among leaders' many responsibilities is the requirement to make decisions. Doing the necessary research beforehand and consulting as you go on what's best is vital.
Languages Icon English (US)
Duration Icon 2 Minutes

Give Back

Philanthropists understand the power of giving back; an increasing number of organizations are choosing to fundraise, provide low cost or free services, make donations and offering staff to volunteer on much-needed charity work and more.
Languages Icon English (US)
Duration Icon 2 Minutes

GOALS to Results

GOALS to Results is designed to help learners to achieve desired results with the GOALS formula. Goals are what you see in the distance, what you're aiming for.
Languages Icon English (US)
Duration Icon 2 Minutes

IDEA to REALITY

IDEA to Reality is designed to help learners develop realistic plans for their ideas, and move through steps to successfully make the idea a reality. Turning ideas into reality can be challenging.
Languages Icon English (US)
Duration Icon 2 Minutes

Identify Opportunities to Improve

A culture of continuous improvement really begins with asking clients, customers, your team about ways to build on your service and what already works.
Languages Icon English (US)
Duration Icon 2 Minutes

Implement Initiatives

With ideas, they can be researched for too long: sometimes it's necessary to launch the product and see what the market reaction is. Even failures will always teach you something; many times, even good ideas need recalibration.
Languages Icon English (US)
Duration Icon 3 Minutes

KEEP Promises

KEEP Promises teaches learners to be develop four KEEP skills that everyone relies on. There is something reassuring about a person who KEEPs promises.
Languages Icon English (US)
Duration Icon 2 Minutes

Know Your Product

Highly knowledgeable staff provide one of the greatest aspects of a customer experience. Be able to answer questions confidently and accurately. Create realistic expectations rather than making vague promises.
Languages Icon English (US)
Duration Icon 3 Minutes

Lead by Example

Leaders who come to work grumpy infect everyone else, while inspirational energized leaders show positive behaviors and are uplifting for others. They keep fit and healthy, making challenges easier to overcome. They are there for their staff.
Languages Icon English (US)
Duration Icon 2 Minutes

Workplace Mental Health for Managers: Practical Tips

Welcome to the "Practical Tips" video lesson, which suggests workplace accommodations leaders can make for employees living with mental illness.
Languages Icon English (US)
Duration Icon 4 Minutes

Workplace Mental Health: Supporting a Coworker in Crisis

Welcome to the "Supporting a Coworker in Crisis" video lesson, which explains how to be there for a coworker who's working through some mental health challenges.
Languages Icon English (US)
Duration Icon 4 Minutes

ADAPT to Change

ADAPT to Change is designed to help learners confronted with challenging changes to use a positive attitude and strategy to adapt and thrive. Once this video is completed you will have learned to ADAPT to help make difficulties easier to manage.
Languages Icon English (US)
Duration Icon 2 Minutes

Be a GEM

Be a GEM is designed to help learners develop three key leadership qualities that will strengthen any team and build respect for the 'GEM'. While GEMS are all too rare in our working lives, we very quickly know them when we see them.
Languages Icon English (US)
Duration Icon 2 Minutes

Be Creative with Recognition

There are many ways to reward and recognize individuals and teams.
Languages Icon English (US)
Duration Icon 2 Minutes

Build Collaborative Relationships

Collaboration doesn't just occur because you work in a team. It is fostered when people see how it works. Encourage teams to generate and value each other's input, create new projects with multidisciplinary input.
Languages Icon English (US)
Duration Icon 2 Minutes

BUILD Relationships

BUILD Relationships provides a clear process, BUILD, for establishing positive relationships for a successful sale, a collaborative team or a productive business.
Languages Icon English (US)
Duration Icon 2 Minutes

CLEAR Service

CLEAR Service is for everyone as we are all providing service to our teams, our clients and our managers. It can be challenging when you're called on to deal with issues that erupt.
Languages Icon English (US)
Duration Icon 2 Minutes
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