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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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DOT Hazmat – General Awareness

This course provides a comprehensive overview of the U.S.
Languages Icon English (US)
Duration Icon 45 Minutes

DOT Hazmat – Hazardous Materials Table

This course provides an in-depth examination of U.S.
Languages Icon English (US)
Duration Icon 45 Minutes

DOT Hazmat – Labeling

This course covers the marking and labeling requirements for packaging hazardous materials during transport, focusing on communication of hazards and compliance with regulations.
Languages Icon English (US)
Duration Icon 45 Minutes

DOT Hazmat – Marking

This course examines the essential markings and labels required for packaging hazardous materials during transport, ensuring effective communication of hazards.
Languages Icon English (US)
Duration Icon 45 Minutes

Practical Tips for Cleaning Up the Downstream Revenue Cycle

In this course, we will focus on cleaning up the downstream portion of the revenue cycle provides many opportunities for improving the financial performance of your organization.
Languages Icon English (US)
Duration Icon 45 Minutes

Painless Performance Conversations

The Painless Performance Conversations course presents behavior models with actionable and practical day-to-day advice for any supervisor looking to improve.
Languages Icon English (US)
Duration Icon 45 Minutes

Team Facilitation Skills: Getting Started

Welcome to Team Facilitation Skills: Getting Started! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative.
Languages Icon English (US)
Duration Icon 45 Minutes

Excelling as a Manager or Supervisor (Part 1 of 9): Making the Leap from Worker to Supervisor

Discover why it is important to take charge and learn the 12 ways to establish your authority.
Languages Icon English (US)
Duration Icon 45 Minutes

Conflict Resolution

Welcome to the "Conflict Resolution" video course intended to help learners productively navigate and resolve conflict situations. This course, which comprises seven video lessons, defines conflict and describes common causes of workplace conflict.
Languages Icon English (US)
Duration Icon 45 Minutes

Why Every Leader Needs to Leadershift

No matter who you are or what you do, there is always room for growth-and in an ever-changing culture, there's always a demand for change.
Languages Icon English (US)
Duration Icon 45 Minutes

Workplace Attitude and Behavior

Welcome to the "Workplace Attitude and Behavior" video course intended to aid workers across the organizational chart. This course, comprising five video lessons, delves into the many factors that contribute to our attitude and behavior at work.
Languages Icon English (US)
Duration Icon 45 Minutes

Mastering PowerPoint 2019 (Part 5 of 8): Modifying Objects

Using PowerPoint effectively is a crucial skill for any business professional.
Languages Icon English (US)
Duration Icon 45 Minutes

ASP.NET MVC Web Applications: Introduction

Get started with web application development in Visual Studio 2017. Discover how to create and add new pages in web forms, web pages, and ASP.NET MVC web applications, and create and apply layout and master pages for each application type.
Languages Icon English (US)
Duration Icon 45 Minutes

Customer Service 101

Welcome to the "Customer Service 101" video course intended to help you get to know your customers better and serve them more effectively.
Languages Icon English (US)
Duration Icon 45 Minutes

Patient Intake and the UB-04 Claim Form

This course introduces the relationship of the data captured and entered into a Patient’s account at the time of patient intake to the production of a clean UB-04 claim form.
Languages Icon English (US)
Duration Icon 45 Minutes

Introduction to Medicare Advantage Plans

This course introduces Medicare Advantage plans which are offered by private companies approved by Medicare, providing all the same benefits and potentially extra coverage like dental, vision, and hearing, and often prescription drug coverage. 
Languages Icon English (US)
Duration Icon 45 Minutes

Explaining the ABN to Medicare Beneficiaries

In this course we will look at the best way to present the ABN information.
Languages Icon English (US)
Duration Icon 45 Minutes

Introduction to Healthcare Insurance Verification

Verifying a patient’s insurance coverage is a vital step at the start of the revenue cycle. Getting it right from the beginning helps prevent delays, reduce errors, and improve operational flow. Most importantly, it creates a more seamless and reassuring experience for your patients as they navigate their care. 
Languages Icon English (US)
Duration Icon 45 Minutes

Understanding Patient Balances

Define the terms self-pay, patient balance, and out-of-pocket.
Languages Icon English (US)
Duration Icon 45 Minutes

The Collection Flow

This course identifies the components of a collection policy and the Collection Flow.
Languages Icon English (US)
Duration Icon 45 Minutes

Managing Patient Balances

This course identifies how patient balances are managed and collected.
Languages Icon English (US)
Duration Icon 45 Minutes

Validating an Acute Inpatient Bill

This course identifies the components of an inpatient acute claim, combining two inpatients and bill validation techniques. Note that in the examples given throughout this course, all dates utilize the placeholder "xx" as the year.
Languages Icon English (US)
Duration Icon 45 Minutes

Payer Follow-Up Part One

This course identifies the reasonable time frame for payment and the tools available for accurate and timely follow-up on outstanding account balances.
Languages Icon English (US)
Duration Icon 45 Minutes

Understanding the Elements of Payments

This course identifies the components of participating and nonparticipating provider payment documents.
Languages Icon English (US)
Duration Icon 45 Minutes
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