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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Conducting Exceptional Interviews: Listen More Than You Talk!

Once you've asked a candidate something, it's important that you give him or her the opportunity to answer. Proper listening skills are critical in order to know if the person you're interviewing is the right fit for you.
Languages Icon English (US)
Duration Icon 3 Minutes

Conducting Exceptional Interviews: Questions to Avoid (And What Questions You Should Ask Instead)

There are certain questions you shouldn't ask in an interview. There are a few that can get you in a whole lot of legal trouble. This video will provide acceptable alternatives to sensitive questions to make sure you don't end up in court.
Languages Icon English (US)
Duration Icon 3 Minutes

Conducting Exceptional Interviews: Taking Effective Notes

It's virtually impossible to remember everything a candidate says during an interview, and even harder if you're interviewing multiple people for the same position.
Languages Icon English (US)
Duration Icon 2 Minutes

Conducting Exceptional Interviews: What You Should Be Listening For

There no way to predict how a particular candidate will answer your questions, but there are ways for you to make sure you hear what you need to hear.
Languages Icon English (US)
Duration Icon 4 Minutes

Expert Interviewing Skills: Career Advancement Techniques

You've been interviewed before, so you already know how daunting the prospect can be of sitting through another one (or two, or twenty-five). However, perhaps you're interested in a transfer to a new department or are angling for a promotion.
Languages Icon English (US)
Duration Icon 16 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Following Up Post-Interview

The interview might be over, but your work isn't. This video covers how to handle the immediately aftermath of an interview, including when to follow up and how best to make sure they notice that you've followed up.
Languages Icon English (US)
Duration Icon 3 Minutes

Expert Interviewing Skills: Career Advancement Techniques — How to Act During the Interview

We've now arrived to the key moment: the interview itself. This video will cover how to act so that you make the best impression possible. We cover body language, eye contact, topics to emphasize, topics to avoid, and how to exit.
Languages Icon English (US)
Duration Icon 2 Minutes

Expert Interviewing Skills: Career Advancement Techniques — How to Answer Difficult Questions

This video tackles what might be the hardest part of every interview -- how to handle difficult questions.
Languages Icon English (US)
Duration Icon 4 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Let People Know You’re Looking

Let's face it -- amazing jobs rarely just fall into our laps. If you want something new, you'll need to let people know that you're looking. This video will show you how to do that without suggesting that you aren't happy where you currently are.
Languages Icon English (US)
Duration Icon 3 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Preparing for the Interview

This video will ensure that your next interview contains as few surprises as possible. You'll see several examples of how to screw everything up, which are always entertaining. And it also reveals its creator's biggest weakness.
Languages Icon English (US)
Duration Icon 2 Minutes

Becoming an Asset: Understanding Your Company

Welcome to the topic of becoming an asset! This video lesson, Understanding Your Company, describes how learning about your organization can make you a more valuable employee and advance your career.
Languages Icon English (US)
Duration Icon 7 Minutes

Becoming an Asset: Understanding Your Industry

Welcome to the topic of becoming an asset! This video lesson, Understanding Your Industry, explains how to supplement your career by learning more about your organization's industry.
Languages Icon English (US)
Duration Icon 6 Minutes

Account Management (Part 3 of 6): Using Psychographics to Gauge Product Relationship Levels

Welcome to the Using Psychographics to Gauge Product Relationship Levels video lesson meant to highlight the role of mental characteristics in determining how prospects and customers feel about an organization's products and services.
Languages Icon English (US)
Duration Icon 7 Minutes

Creating a Motivating Experience (Part 5 of 5): What Demotivates People at Work

Welcome to the What Demotivates People at Work video lesson meant to explain the behaviors and tendencies that demotivate others at work.
Languages Icon English (US)
Duration Icon 8 Minutes

The Art of Presentational Speaking: Preparation and Follow-Up (Part 3 of 4): What to Do the Day of Your Presentation

Welcome to the What to Do the Day of Your Presentation video lesson that provides a checklist of what to do and ask yourself the day of your presentation.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Presentational Speaking: Preparation and Follow-Up (Part 2 of 4): What to Do the Night Before Your Presentation

Welcome to the What to Do the Night Before Your Presentation video lesson that provides a checklist of what to do and ask yourself the night before your presentation.
Languages Icon English (US)
Duration Icon 4 Minutes

Conducting Exceptional Interviews

Hiring the right people might be the single most important factor in determining the future success of your company.
Languages Icon English (US)
Duration Icon 21 Minutes

Conducting Exceptional Interviews: Effective Preparation

Just like athletes need to prepare in order to compete, you need to be ready before your next interview takes place.
Languages Icon English (US)
Duration Icon 2 Minutes

Conducting Exceptional Interviews: How to Ask the Right Questions

Good questions make sure that candidates provide the kind of long, detailed answers that will give you invaluable insight into how they might perform as an employee.
Languages Icon English (US)
Duration Icon 4 Minutes

Conducting Exceptional Interviews: How to Rate Candidates

Ranking candidates against one another can be difficult, but not after watching this video! Here we will discuss the importance of establishing a rubric and sticking to it.
Languages Icon English (US)
Duration Icon 3 Minutes

Strategic Planning (Part 4 of 4): Meeting Tips

Welcome to the "Strategic Planning: Meeting Tips" video lesson meant to provide insight on conducting an effective strategic planning session.
Languages Icon English (US)
Duration Icon 7 Minutes

Strategic Planning (Part 3 of 4): Process

Welcome to the "Strategic Planning: Process" video lesson meant to map out the steps for crafting a strategic plan.
Languages Icon English (US)
Duration Icon 8 Minutes

Strategic Planning (Part 2 of 4): Self-Assessment

Welcome to the "Strategic Planning: Self-Assessment" video lesson meant to explain how to candidly evaluate an organization's status.
Languages Icon English (US)
Duration Icon 8 Minutes

Strategic Planning (Part 1 of 4): Vision

Welcome to the "Strategic Planning: Vision" video lesson meant to highlight the critical role of a strategic vision in strategic planning.
Languages Icon English (US)
Duration Icon 7 Minutes
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