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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Selling at a Distance

Welcome to our 14-part video course on selling at a distance! If products and services simply sold themselves, organizations wouldn't need salespeople at all! Even with today's technology, the salesperson remains a critical driver of revenue.
Languages Icon English (US)
Duration Icon 89 Minutes

Selling at a Distance: Prospecting by Phone

Welcome to Prospecting by Phone, a nine-part video course from the Selling at a Distance series! Some people think that cold calling can be intimating, exhausting, or out of date.
Languages Icon English (US)
Duration Icon 47 Minutes

Cutting Edge Communication: Unions and Collective Bargaining

Tammy isn't sure how she feels about striking over pay and conditions. Collective bargaining, as Carol points out, is when employers and employees meet to discuss the terms of their collective agreement.
Languages Icon English (US)
Duration Icon 6 Minutes

The TAKEAWAY for Managers: Discipline, Documentation, and Termination

This course offers managers a succinct, best-practice framework for handling discipline, documentation, and termination within organizations.
Languages Icon English (US)
Duration Icon 10 Minutes

The TAKEAWAY for Managers: Diversity, Respect, and Legal Compliance

Diversity, Respect, and Legal Compliance-The "TAKEAWAY" for Managers is an accessible program designed to help managers understand the importance of fostering a diverse and respectful workplace.
Languages Icon English (US)
Duration Icon 9 Minutes

The TAKEAWAY for Managers: FMLA in a Nutshell

This course provides managers with a clear, accessible overview of the Family and Medical Leave Act (FMLA), emphasizing its significance and legal requirements.
Languages Icon English (US)
Duration Icon 9 Minutes

The TAKEAWAY for Managers: Sexual Harassment

This course provides managers with a clear, legally grounded understanding of sexual harassment, emphasizing the necessity of proactive prevention.
Languages Icon English (US)
Duration Icon 12 Minutes

Make Change Work

This ten-part video course, "Make Change Work," authored and presented by business performance expert Randy Pennington, offers practical strategies for thriving amid constant organizational change.
Languages Icon English (US)
Duration Icon 53 Minutes

Performance Excellence: Introduction

Welcome to our five-part video course on the Introduction to Performance Excellence! Performance excellence isn't going to happen on its own.
Languages Icon English (US)
Duration Icon 34 Minutes

To the Point About: Preventing Slips and Falls

Our workplace is full of hazards, hazards than can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the risk of falling due to a slip or trip.
Languages Icon English (US)
Duration Icon 11 Minutes

Advanced Train the Trainer: The New Learner

Welcome to our five-part video course on Advanced Train the Trainer: The New Learner!
Languages Icon English (US)
Duration Icon 33 Minutes

Cutting Edge Communication: Consistent Sensational Service

Marcus and Serena want to see Cutting Edge employees demonstrating greater care for their customers. They discuss body language and the need to remember things important for the client interaction, as well as the use of open and closed questions.
Languages Icon English (US)
Duration Icon 7 Minutes

Cutting Edge Communication: Negotiating for Success

You don't have to be born with negotiation skills, but it helps to know how these can be improved. Steve suggests knowing your bottom line position but also knowing what to give way on and by how much.
Languages Icon English (US)
Duration Icon 9 Minutes

The Interviewing Process

This seven-part video course guides managers and supervisors through the entire interviewing process to enhance hiring outcomes.
Languages Icon English (US)
Duration Icon 46 Minutes

Cutting Edge Communication: Arrogance and Humility

Arrogance is easy to recognize in others, but seldom in oneself! Sam's high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and "look at me" behavior.
Languages Icon English (US)
Duration Icon 7 Minutes

Brainstorm and Solve Creatively

Brainstorm and Solve Creatively is designed to encourage people to conduct quality brainstorming and problem solving sessions in a group or individually, and explore solutions to challenges and work issues.
Languages Icon English (US)
Duration Icon 9 Minutes

Shifting Years: Eric’s Story

Everyone has something to learn and to teach. Watch Eric's story to find out what he learned about the power of generations.
Languages Icon English (US)
Duration Icon 3 Minutes

Fire Safety for Office Workers

While office workers often don't think much about the potential for fire while performing their jobs, there are more than 1000 fires in office environments each year.
Languages Icon English (US)
Duration Icon 16 Minutes

Cutting Edge Communication: Recruiting the Best

Marcus' unorthodox approach to running Cutting Edge includes his method of selecting recruits. Carol is appalled that he spins a globe to achieve diversity; Dion points out that drawing names from a hat is no guarantee of fairness.
Languages Icon English (US)
Duration Icon 8 Minutes

Shifting Years: Seeing Our Differences as Strengths

Discover how differences between generations can be an asset.
Languages Icon English (US)
Duration Icon 2 Minutes

Shifting Years: Shifting Your Perception

What are your assumptions about the different generations? Discover a new perspective that will change your views of generations.
Languages Icon English (US)
Duration Icon 2 Minutes

Stereotyping and Diversity

This course explores the prevalence of stereotyping in workplace interactions involving management, colleagues, suppliers, regulators, and clients.
Languages Icon English (US)
Duration Icon 9 Minutes

ADA in a Nutshell – The TAKEAWAY for Managers

This concise, conversational course provides managers with a clear understanding of the Americans with Disabilities Act (ADA), highlighting its significance and outlining essential compliance requirements.
Languages Icon English (US)
Duration Icon 9 Minutes

Make Better Decisions With Framing (Part 3 of 11): Decision Key: Risk-Value Curve

Welcome to the Make Better Decisions With Framing video series. This is the third video lesson in a series of eleven and helps you understand the true risk and corresponding value, and how they're being frame to you.
Languages Icon English (US)
Duration Icon 6 Minutes
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