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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Critical Steps in Payer Identification

This course introduces how payers are identified and verified during the patient intake process.
Languages Icon English (US)
Duration Icon 20 Minutes

Patient Intake and the UB-04 Claim Form

This course introduces the relationship of the data captured and entered into a Patient’s account at the time of patient intake to the production of a clean UB-04 claim form.
Languages Icon English (US)
Duration Icon 45 Minutes

Computer Software and Generating Bills

This course introduces the computer systems utilized to generate paper and electronic bills.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to Healthcare Coding Systems

Healthcare coding is a complex and challenging area of the revenue cycle. This course will help the patient intake staff understand the history of the two coding systems and the role they play in successfully processing patient claim.
Languages Icon English (US)
Duration Icon 25 Minutes

Recognizing Abuse and Violence

No matter your role, it's critical that you recognize abuse and violence. This course will help you identify the signs so that you may help victims.
Languages Icon English (US)
Duration Icon 30 Minutes

Preventing Falls in Healthcare Settings

Do your healthcare teams know how to work together to prevent falls? Supplement your specific fall prevention program with training to raise awareness about factors contributing to falls and universal fall prevention techniques.
Languages Icon English (US)
Duration Icon 30 Minutes

Interviewing and Hiring While Protecting Yourself and Your Organization

This course will educate you on properly navigating the hiring and interviewing techniques. You will learn best practices for job postings, screening applicants, interviewing, background and reference checks, and making the job offer.
Languages Icon English (US)
Duration Icon 45 Minutes

Employment Law 101 – What Every Manager Needs to Know

This course is designed to help managers spot and address employment law issues in their workforce. Given the recent statistics showing an increasing number of discrimination charges and lawsuits, it's essential now, more than ever, to pay close attention to these issues to minimize liability and litigation risks for your employer.
Languages Icon English (US)
Duration Icon 15 Minutes

Revenue Cycle Compliance and the OIG

Healthcare organizations need to have employees that are knowledgeable of the laws and regulations that pertain to them and ensure the revenue cycle is in compliance. 
Languages Icon English (US)
Duration Icon 20 Minutes

The Exceptional Patient Experience

This course focuses on your connection and relationship with your patients, including their families and caregivers. It explains the importance of this connection and how to make sure you provide the best possible care and service to your patients.
Languages Icon English (US)
Duration Icon 45 Minutes

Essentials of Telephone Communication Skills

This course will provide a fresh look at your telephone habits and identify ways to finetune them. 
Languages Icon English (US)
Duration Icon 45 Minutes

Best Practices of Positive Collaboration and Teamwork in Health Care

This course discusses coworker relationships: how to keep them functioning at a high level, improve the relationship, and get along to accomplish the tasks required.
Languages Icon English (US)
Duration Icon 30 Minutes

Keys to Professional Email Communication

This course helps you be more professional and effective in your email communications.
Languages Icon English (US)
Duration Icon 30 Minutes

Getting Generations to Work Together

For the first time in history, we have five generations in the workforce. Each generation brings various motivators, communication styles, and work values. This course introduces strategies for creating a generation-friendly work environment. 
Languages Icon English (US)
Duration Icon 45 Minutes

Patient and Workplace Safety Measures in Healthcare

Understanding workplace hazards and addressing them in a safe, calm manner is an essential part of the job for healthcare workers. Ensure the safety of patients and employees with the help of this course.
Languages Icon English (US)
Duration Icon 30 Minutes

Steps to Minimize Workplace-Related Injuries in Healthcare

This course summarizes various factors that impact safety in the workplace, such as lighting, ventilation, air quality, and mechanisms to maintain employee health, such as ergonomics. 
Languages Icon English (US)
Duration Icon 30 Minutes

Bloodborne Pathogens and Your Healthcare Organization’s Exposure Control Plan (Spanish)

This course helps to ensure employees understand the risk of exposure to bloodborne pathogens and the role of the exposure control plan in ensuring everyone’s safety.
Languages Icon Spanish (Latin American)
Duration Icon 30 Minutes

Overview of HIPAA Standards

This course provides an overview of HIPAA standards including privacy standards, security standards, and standards for business associates.
Languages Icon English (US)
Duration Icon 60 Minutes

HIPAA Information Blocking Overview for Healthcare Providers

This course provides an overview of Information Blocking, HITECH and a recap of HIPAA standards including electronic health information, exceptions to Information Blocking, and identifying ‘Actors’.
Languages Icon English (US)
Duration Icon 30 Minutes

HIPAA and Business Associates

This course defines what a Business Associate is and what a Business Associate Agreement is and helps to understand HIPAA requirements of business associates.
Languages Icon English (US)
Duration Icon 30 Minutes

Overview of HIPAA Standards

This course provides an overview of HIPAA standards including privacy standards, security standards, and standards for business associates.
Languages Icon Spanish (Latin American)
Duration Icon 60 Minutes

HIPAA Information Blocking Overview for Healthcare Providers

This course provides an overview of Information Blocking, HITECH and a recap of HIPAA standards including electronic health information, exceptions to Information Blocking, and identifying ‘Actors’.
Languages Icon Spanish (Latin American)
Duration Icon 30 Minutes

HIPAA and Business Associates

This course defines what a Business Associate is and what a Business Associate Agreement is and helps to understand HIPAA requirements of business associates.
Languages Icon Spanish (Latin American)
Duration Icon 30 Minutes

Essentials of HIV and AIDS for Healthcare Employees

This course provides healthcare workers with an understanding of HIV and AIDS in the healthcare environment, Universal Precautions and Standard Precautions for exposure control, what is involved in HIV counseling, and the unique needs of various population groups regarding HIV and AIDS. You will also learn what to do if you are exposed to HIV.
Languages Icon English (US)
Duration Icon 30 Minutes
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