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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Cutting Edge Communication: Building Relationships

This course features a "speed socializing" exercise designed to help staff understand the dynamics of building long-lasting workplace relationships.
Languages Icon English (US)
Duration Icon 6 Minutes

Cutting Edge Communication: Making Decisions and Choices

This course features character-driven, fast-paced comedic videos designed to stimulate discussion around workplace decision making.
Languages Icon English (US)
Duration Icon 6 Minutes

GHS Safety Data Sheets

To help employees be prepared to read and understand GHS Safety Data Sheets, this education and training program is designed to present basic information relating to GHS Safety Data Sheets.
Languages Icon English (US)
Duration Icon 16 Minutes

The Workplace Excellence Series: Passion for Service Excellence

Passion for Service Excellence explores the principles and practices essential to delivering outstanding customer service.
Languages Icon English (US)
Duration Icon 11 Minutes

The Workplace Excellence Series: Innovation and Continuous Improvement

Innovation & Continuous Improvement is a program designed to inspire everyone to be creative, offer suggestions and make improvements. It is vital to refine and continually refresh your organization in order to move ahead.
Languages Icon English (US)
Duration Icon 9 Minutes

The Workplace Excellence Series: Motivating Fun Workplace

Motivating Fun Workplace is a program that demonstrates why some people love coming to work and doing their best. This course explains how to create a fun-loving culture and make the workplace desirable using light, color and design.
Languages Icon English (US)
Duration Icon 9 Minutes

The Workplace Excellence Series: Green and Giving

This course equips participants to drive positive change in the workplace and for the environment, emphasizing the urgent need for green and inclusive recovery in the face of crises such as COVID-19, climate change, and water shortages.
Languages Icon English (US)
Duration Icon 9 Minutes

The Workplace Excellence Series: Recognition and Feedback

Recognition & Feedback is designed to develop coaching and feedback skills essential for enhancing workplace performance.
Languages Icon English (US)
Duration Icon 11 Minutes

The Workplace Excellence Series: Well-Being and Balance

Wellbeing & Balance is a program covering practical strategies to enable your people to be healthier, have work/life balance and be more productive.
Languages Icon English (US)
Duration Icon 8 Minutes

The Workplace Excellence Series: Employer of Choice

Employer of Choice is a program that demonstrates how to become a respected and award winning employer by focusing on creating a culture of pride, attracting the best talent, promoting a culture of development and more.
Languages Icon English (US)
Duration Icon 9 Minutes

Cutting Edge Communication: Creating Positive Impressions

This course features short, fast-paced, character-driven comedy videos designed to provoke discussion and response in workplace training.
Languages Icon English (US)
Duration Icon 5 Minutes

Cutting Edge Communication: Developing Successful Mindsets

This video-based course uses fast-paced, character-driven, TV-style comedies to provoke thoughtful discussion and response around workplace negativity and motivation.
Languages Icon English (US)
Duration Icon 6 Minutes

Cutting Edge Communication: Surviving Team Conflicts

This program presents a series of fast-paced, character-driven TV-style comedy scenarios designed to spark discussion and reflection on workplace conflict and behavior.
Languages Icon English (US)
Duration Icon 5 Minutes

Creating Effective Teams

Teams are discussed all the time, but why are teams so important? There are several reasons. Customer satisfaction improves significantly when you use a team approach.
Languages Icon English (US)
Duration Icon 10 Minutes

Digital Communication in Hospitality

Information sharing needs to be digitized in order to become more effective at communicating. Hotels should use the technology that simulates our mobile, socially connected lives.
Languages Icon English (US)
Duration Icon 10 Minutes

Integrating Cultural Diversity

Close to sixteen percent of employees are born outside of the United States; the workforce is becoming increasingly multicultural. Building and appropriately managing diversity brings a range of benefits to any workplace. 
Languages Icon English (US)
Duration Icon 10 Minutes

Understanding Motivation in Hospitality

Job performance is the measurement of how well people get their work done. Job performance has three parts: ability, situational constraints, and motivation.
Languages Icon English (US)
Duration Icon 10 Minutes

Creating Customer Champions

Customer loyalty and customer retention are the holy grail in all areas of business. Loyal customers are how organizations achieve success. Customer acquisition is an investment, but customer retention delivers profitability.
Languages Icon English (US)
Duration Icon 15 Minutes

Win-Win Negotiations for Conflict Resolution in Hospitality

There are specific steps that you can take to create a Win-Win Negotiation Process, "win-win," which describes the collaboration strategy in the conflict model.
Languages Icon English (US)
Duration Icon 10 Minutes

Customer Communications

Customer experience is how a customer feels about the interaction they have with you. It’s an emotional feeling. It goes beyond just meeting a customer’s expectations to exceeding and wowing them.
Languages Icon English (US)
Duration Icon 10 Minutes

The Workplace Excellence Series: Inspirational Leadership

Inspirational Leadership is a program defines and demonstrates the behaviors, attitudes and strategies of outstanding leaders.
Languages Icon English (US)
Duration Icon 11 Minutes

The Workplace Excellence Series: Vision and Values

Vision & Values is a program designed to demonstrate how to develop a powerful vision and values to motivate people and direct the business.
Languages Icon English (US)
Duration Icon 11 Minutes

The Workplace Excellence Series: Open Communication and Teamwork

Open Communication & Teamwork is a program that demonstrates strategies to communicate effectively to achieve best results in teams.
Languages Icon English (US)
Duration Icon 10 Minutes

Healing Customer Relationships in Hospitality

As a hospitality employee, you interact with a variety of customers in different ways. It’s important to develop skills that will help in your customer interactions.
Languages Icon English (US)
Duration Icon 15 Minutes
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