TRAINING COURSE CATALOG

When You Can’t Say Yes

There are times when you're serving someone, and you simply can't say yes. So, what do you do when you can’t say yes?

English (US)

5 Minutes

Environmentalism and Corporate Social Responsibility

Businesses have a large role in society, and their responsibility is way more than making profits.  In today’s society, it’s important that a company pays attention to society as a whole.

English (US)

10 Minutes

Stages of Corporate Responsibility

To focus on corporate responsibility, our expectation is that businesses recognize issues that are socially important and to address them.

English (US)

15 Minutes

Grace – Make it Look Effortless

Grace in leadership manifests itself in the connection between leader and follower, either one to one or in groups. It’s a reflection of the authentic self but more – it's a reflection of humanity.

English (US)

15 Minutes

Manage Your Body Language and Read Theirs

Did you know that body language provides 55% of an overall message when you’re in any kind of conversation? How can you manage your body language and use it to your advantage?

English (US)

15 Minutes

Developing Team Confidence

Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address, How do we listenand communicate? And how do you provide good feedback?

English (US)

10 Minutes

Team Training in Hospitality

Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address, How do we listenand communicate? And how do you provide good feedback?

English (US)

10 Minutes

Developing Hospitality Teams

In hospitality a team environment is essential. Throughout the customer journey, various players provide interactions or services from start to finish.

English (US)

10 Minutes

How Teams Drive Your Business

Success in hospitality industries around the globe can be summed up in one word. Teamwork. Together, the individual team goals should help in the overall organizational goal of increasing occupancy.

English (US)

10 Minutes

Project Organization in the Planning Process

An important part of project management is adding structure to plans. This overall structure, the relationships of tasks to each other, is critical since it's going to drive everything else about planning.

English (US)

10 Minutes

PERT Chart

PERT stands for Program Evaluation Review Technique. It’s important to know what it is, where it came from, how you build it, and, what is the main reason to use it.

English (US)

10 Minutes

Project Scheduling – Changing the Plan

A project can change substantially, even when your deep into the planning process. The more detail you have to work with, the more likely you'll be able to spot discrepancies.

English (US)

10 Minutes

Conflict Management in Project Management

Conflict occurs when two or more values, perspectives, or opinions are opposite. You may experience personal conflict when you don’t live up to your values or when your values or points of view are threatened. Conflict is often unavoidable.

English (US)

10 Minutes

Recognizing Trade Controls

Controlling the flow of foreign goods and investments across borders has existed since international trade’s existed. It’s important to understand how trade controls can affect your business.

English (US)

10 Minutes

Using Gantt Charts for Your Project

One of the most common project management tools is the Gantt chart. The Gantt chart is a type of bar chart that illustrates a project schedule and dependency relationships.

English (US)

10 Minutes

Project Scheduling – Overlapping Tasks

Overlapping tasks can be sequential and concurrent, they’re not finish-to-start relationships. Overlapping means, one task is an obvious successor to another task; both tasks can start at the same time.

English (US)

10 Minutes

Project Scheduling – The Basics

Project scheduling is not a one and done process. You might have an idea of how long it should take, but there are variables that will affect your project timeline.

English (US)

10 Minutes

Project Tasks and Sub Tasks

One of the hardest things about any project is dealing with the middle. It's safe to say that even the best teams and project managers can get lost along the way.

English (US)

10 Minutes

Working With Status Reports

Status reporting starts at the initial stages of the project. In the project management timeline, there's an initiating phase, which is where the project is initially planned. 

English (US)

10 Minutes

Project Management Skills – The Single Use Plan

Organizations plan at three levels. The very broadest level is your strategic plan, followed by tactical plans and operational plans.

English (US)

10 Minutes

Planning at the Senior Level

Most executives are responsible for developing the strategic plan and company direction. A strategic plan helps you clarify how the company will serve your customers and position itself against the competition.

English (US)

10 Minutes

Project Management – The Standing Plan

Tactical Plans, which is taking the big picture and breaking it apart into categories, and big implementation areas, and allows us to start the process of taking them into action.

English (US)

10 Minutes

Planning Process Summary

Planning begins after your pre-work is completed - defining the problem, generating your needs and wants, ranking the wants, creating a goal statement for your project, and analyze any high-level risks.

English (US)

10 Minutes

Planning Project Phases

Project planning is the base of the project life cycle because it informs all involved the plan of where you’re going and how you’re going to get there.

English (US)

10 Minutes