TRAINING COURSE CATALOG

Introduction to Project Planning

Project Planning is a step-by-step process, essentially a process of documenting your thinking about the project. It's your primary tool for being able to track and manage the project.

English (US)

15 Minutes

Maximizing Your Sales with Time Management

Depending on the type of business you're in or the company you work for, you may have as few as one customer or hundreds.

German

5 Minutes

Maximizing Your Sales with Time Management

Depending on the type of business you're in or the company you work for, you may have as few as one customer or hundreds.

Spanish (Latin American)

5 Minutes

Identifying the Traits of a Successful Salesperson

There are three traits that define a successful salesperson - business intelligence, emotional intelligence or the ability to create rapport and build trust, and executional intelligence or a good way to approach and to follow up sales.

German

10 Minutes

Identifying the Traits of a Successful Salesperson

There are three traits that define a successful salesperson - business intelligence, emotional intelligence or the ability to create rapport and build trust, and executional intelligence or a good way to approach and to follow up sales.

Spanish (Latin American)

10 Minutes

Modifying Your Sales Strategy for Customer Satisfaction

In a B2B or Business-to-Business setting, there are different types of situations that define customers' needs and purchasing behaviors.

German

5 Minutes

Modifying Your Sales Strategy for Customer Satisfaction

In a B2B or Business-to-Business setting, there are different types of situations that define customers' needs and purchasing behaviors.

Spanish (Latin American)

5 Minutes

Sales and Ethics – Making Ethical Decisions

Ethics come into play in every decision you make every day, in personal and business situations. What is ethics? Ethics is a system that defines right and wrong, and provides a guiding philosophy for every decision you make.

German

10 Minutes

Sales and Ethics – Making Ethical Decisions

Ethics come into play in every decision you make every day, in personal and business situations. What is ethics? Ethics is a system that defines right and wrong, and provides a guiding philosophy for every decision you make.

Spanish (Latin American)

5 Minutes

Selling Effectively in B2B Situations

Success in B2B or Business-to-business selling starts with understanding how consumer buying behavior works. The fact is, although it’s called business-to-business, the term actually describes people doing business with people. A business never makes a buying decision; the decision is made by people who work in the company. 

German

10 Minutes

Selling Effectively in B2B Situations

Success in B2B or Business-to-business selling starts with understanding how consumer buying behavior works. The fact is, although it’s called business-to-business, the term actually describes people doing business with people. A business never makes a buying decision; the decision is made by people who work in the company. 

Spanish (Latin American)

10 Minutes

Solving Your Customer’s Needs

In sales, even though you're selling the same product, different customers require different approaches.

German

10 Minutes

Solving Your Customer’s Needs

In sales, even though you're selling the same product, different customers require different approaches.

Spanish (Latin American)

10 Minutes

Communicating Effectively in Sales

Miscommunication can result in the confusion of a meeting time or a place to get together. Or worse, it can be entirely misunderstood and may have a negative impact on your relationship.

German

10 Minutes

Communicating Effectively in Sales

Miscommunication can result in the confusion of a meeting time or a place to get together. Or worse, it can be entirely misunderstood and may have a negative impact on your relationship.

Spanish (Latin American)

10 Minutes

Connecting Sales and Branding to Achieve Success

How does sales and branding play key role in achieving success in your business? Selling is vital in all aspects of business, just as it is in daily life.

German

10 Minutes

Connecting Sales and Branding to Achieve Success

How does sales and branding play key role in achieving success in your business? Selling is vital in all aspects of business, just as it is in daily life.

Spanish (Latin American)

10 Minutes

Defining the Wants and Needs of Customers

The science of consumer behavior describes and defines how you shop and why you buy. Smart retailers study consumer behavior patterns and lay out their stores and merchandise accordingly.

German

10 Minutes

Defining the Wants and Needs of Customers

The science of consumer behavior describes and defines how you shop and why you buy. Smart retailers study consumer behavior patterns and lay out their stores and merchandise accordingly.

Spanish (Latin American)

10 Minutes

Effective Selling in Any Situation

There are five different types of selling. The first is personal selling, transactional selling, consultative selling, missionary selling, and direct selling.

German

5 Minutes

Effective Selling in Any Situation

There are five different types of selling. The first is personal selling, transactional selling, consultative selling, missionary selling, and direct selling.

Spanish (Latin American)

5 Minutes

Package Your Service with Warmth

As a customer, do you remember the feeling you had when a customer service representative made you smile, and you felt happy with the service you received? Building a good relationship with your customer can be challenging but also fulfilling.

German

10 Minutes

Package Your Service with Warmth

As a customer, do you remember the feeling you had when a customer service representative made you smile, and you felt happy with the service you received? Building a good relationship with your customer can be challenging but also fulfilling.

Spanish (Latin American)

10 Minutes

Applying the Service Experience Chart

Every company aims to be better than their competition. Everyone wants to take the lead. But, the most crucial part is learning how to be the best among your competitors.

German

5 Minutes