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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Critical Steps in Payer Identification for Outpatient Offices

This course introduces how payers are identified and verified during the scheduling of an office visit, at check-in on the day of the visit, or at any time during the revenue cycle at a practitioner's office.
Languages Icon English (US)
Duration Icon 30 Minutes

Determining COB and MSP for Outpatient Offices

This course walks you step-by-step through the multiple plan COB determination process. It will help your practitioner office reduce the risk of take backs, fines and penalties.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to Healthcare Coding Systems for Outpatient Offices

This course introduces two healthcare coding systems: ICD and CPT/HCPCS. You'll also learn charging and code assignments within a practitioner's office.
Languages Icon English (US)
Duration Icon 30 Minutes

Medical Necessity Concepts and the ABN for Outpatient Offices

It is very important to establish a relationship with all your patients and communicate when they may be responsible for paying for healthcare services.
Languages Icon English (US)
Duration Icon 30 Minutes

Overview of Collecting Patient Balances

This course is designed to help you identify common barriers to communication, and provide the tools and tips to break them down.
Languages Icon English (US)
Duration Icon 30 Minutes

Anatomy of a 1500 Claim for Outpatient Offices

This course identifies item numbers 1 to 33b on the 1500 health insurance claim form, which is used when billing professional claims for physicians, nurse practitioners, physician assistants, suppliers of durable medical equipment, ambulance suppliers.
Languages Icon English (US)
Duration Icon 60 Minutes

Understanding the Revenue Cycle at Hospital-Owned Outpatient Offices

This course introduces you to hospital-owned, provider-based offices and other terms used throughout healthcare.
Languages Icon English (US)
Duration Icon 30 Minutes

Developing and Using Key Performance Indicators

This session is about the development and practical use of key performance indicators (KPIs) in a health care organization. This content is focused on new managers, or those without formal training in finance or reporting measures.
Languages Icon English (US)
Duration Icon 30 Minutes

UB Validation Fundamental Therapy

This course identifies the components of an outpatient therapy claim, such as physical therapy, and bill validation techniques.
Languages Icon English (US)
Duration Icon 30 Minutes

How Bills are Processed Through the Revenue Cycle

This course introduces the revenue cycle (life) of a bill.
Languages Icon English (US)
Duration Icon 20 Minutes

Payer Follow-Up Part One

This course identifies the reasonable time frame for payment and the tools available for accurate and timely follow-up on outstanding account balances.
Languages Icon English (US)
Duration Icon 45 Minutes

Payer Follow-Up Part Two

This course identifies common rejections and suggestions for follow-up.
Languages Icon English (US)
Duration Icon 60 Minutes

Understanding the Elements of Payments

This course identifies the components of participating and nonparticipating provider payment documents.
Languages Icon English (US)
Duration Icon 45 Minutes

Following Up on a Medicare Payment

This course introduces Medicare follow-up processes.
Languages Icon English (US)
Duration Icon 30 Minutes

The Appeals Process on Medicare Denials

This course identifies how to appeal a Medicare denial.
Languages Icon English (US)
Duration Icon 20 Minutes

Reading the Medicare Remittance Advice

This course introduces the Medicare voucher and how to read it.
Languages Icon English (US)
Duration Icon 20 Minutes

General Follow-Up on Blue Cross

This course introduces the Blue Cross system and overall follow-up processes.
Languages Icon English (US)
Duration Icon 30 Minutes

Following Up with Commercial and Other Payers

This course introduces the Blue Cross system and overall follow-up processes.
Languages Icon English (US)
Duration Icon 60 Minutes

Identifying UB Elements at Patient Intake

This course identifies the UB data elements obtained about the patient at the time of patient intake or discharge.
Languages Icon English (US)
Duration Icon 120 Minutes

What a Patient’s UB Data Elements Tell You

This course identifies the UB data elements that tell the story of the Patient’s visit.
Languages Icon English (US)
Duration Icon 120 Minutes

The Relationship of UB Data Elements & Charges

This course identifies the charge related UB data elements and discusses the charge description master (CDM).
Languages Icon English (US)
Duration Icon 60 Minutes

Patients, Payer – Specific UB Elements

This course identifies the UB data elements that are unique by patient and/or payer type. This course continues the instruction presented in course BFR81001, BFR81002, BFR81003 and BFR814004.
Languages Icon English (US)
Duration Icon 30 Minutes

UB Data Elements Relationships

The information input on the UB-04 form results from information gathered during the scheduling or registration process. By understanding where this information is located on the UB form, you can be knowledgeable about what items are required on various types of claims for different payers.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to UB Validation, Part One

This course introduces you to the components of the UB form locators. It is recommended to take this course prior to completing courses BFR81001 through BFR81006.
Languages Icon English (US)
Duration Icon 30 Minutes
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