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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Duration

Strategies for Handling Payment Objections

Obtaining payment from patients can be difficult, especially when a patient objects.
Languages Icon English (US)
Duration Icon 20 Minutes

Quality Assurance Methods in the Collection Process

This course is designed to assist you in understanding what quality assurance means to you.
Languages Icon English (US)
Duration Icon 20 Minutes

Identifying UB Data Elements and Form Locators

This course identifies the UB data elements provided through system input or calculation.
Languages Icon English (US)
Duration Icon 25 Minutes

Multiple Plan COB Determination Process

This course identifies the Multiple Plan COB Determination Process.
Languages Icon English (US)
Duration Icon 50 Minutes

Why Coordination of Benefits Matters

This course identifies what can happen if the coordination of benefits assignment is not correct prior to billing.
Languages Icon English (US)
Duration Icon 10 Minutes

Medicare Secondary Payer

Since 1980, Medicare has shifted from being the first payer to oftentimes sharing financial responsibility with other sources-depending on the patient's situation.
Languages Icon English (US)
Duration Icon 30 Minutes

Medicare Secondary Payer Practice Scenarios

Since 1980, Medicare has shifted from being the first payer to oftentimes sharing financial responsibility with other sources-depending on the patient's situation.
Languages Icon English (US)
Duration Icon 30 Minutes

Interpretation of Medicare Secondary Payer

This course guides staff through multiple scenarios to assist them with determining if and when Medicare is the secondary payer.
Languages Icon English (US)
Duration Icon 30 Minutes

Understanding Patient Balances

Define the terms self-pay, patient balance, and out-of-pocket.
Languages Icon English (US)
Duration Icon 45 Minutes

The Collection Flow

This course identifies the components of a collection policy and the Collection Flow.
Languages Icon English (US)
Duration Icon 45 Minutes

Payment Options and Solutions

This course identifies payment solutions that can be a component of the hospital's collection policy.
Languages Icon English (US)
Duration Icon 35 Minutes

Four Steps of Requesting Payments from Patients

This course identifies the Collection Communication Cycle.
Languages Icon English (US)
Duration Icon 50 Minutes

Managing Patient Balances

This course identifies how patient balances are managed and collected.
Languages Icon English (US)
Duration Icon 45 Minutes

Introduction to Coordination of Benefits

This course introduces the term coordination of benefits.
Languages Icon English (US)
Duration Icon 20 Minutes

Determining Coordination of Benefits

This course identifies how to determine coordination of benefits.
Languages Icon English (US)
Duration Icon 60 Minutes

Introduction to Medicare Secondary Payer and Medicaid COB

This course introduces Medicare Secondary Payer.
Languages Icon English (US)
Duration Icon 75 Minutes

MSP Determination Process

This course identifies the Medicare Secondary Payer Determination Process.
Languages Icon English (US)
Duration Icon 30 Minutes

MSP Requirements Documentation

This course identifies information that should be gathered and documented to support the Medicare Secondary Payer requirements.
Languages Icon English (US)
Duration Icon 20 Minutes

Workers’ Compensation Assignment

This course identifies the Workers Compensation Assignment Process.
Languages Icon English (US)
Duration Icon 60 Minutes

Auto Insurance Assignment

This course identifies the Auto Insurance Assignment Process.
Languages Icon English (US)
Duration Icon 70 Minutes

Residential Accident Assignment

This course identifies the Residential Accident Assignment Process.
Languages Icon English (US)
Duration Icon 40 Minutes

Public Location Accident Assignment

This course identifies the Public Location Accident Assignment Process.
Languages Icon English (US)
Duration Icon 30 Minutes

Entity Request Determination Process

This course identifies the Entity Request Determination Process.
Languages Icon English (US)
Duration Icon 30 Minutes

Your Office in the World of Medicare

This course, offered through CMS, is designed to teach health care professionals and administrative staff the fundamentals of the Medicare Program.
Languages Icon English (US)
Duration Icon 60 Minutes
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