Keys to Professional Email Communication
Despite its importance, emails take healthcare workers away from their patients and customers. This course helps you be more professional and effective in your email communications. It looks at writing professional emails and understanding when it is appropriate to use this communication method.
Covered in this course:
- Understand the difference between corporate and private email etiquette
- Understand how to determine whether email, phone, or face-to-face communication is most appropriate
- The importance of using proper voice and tone in your emails