California Consumer Privacy Act (US)
The California Consumer Privacy Act (CCPA) allows any California consumer to request to see all the information a company holds on them, as well as a list of the third parties with whom the data is shared. The CCPA regulates how companies handle personal information of California consumers, but it is not restricted to California companies. This course will look at an organization’s requirements and responsibilities under the CCPA, the kinds of information that consumers may request and the rights they have to determine what companies do with such information. It will assist in training staff to appropriately respond to customer enquiries and requests for personal information.
- Introduction to the California Consumer Privacy Act or CCPA
- Who is protected
- What constitutes personal information
- Consumer and business rights under the CCPA
- Respond to verifiable consumer requests
- Train your workforce to protect consumer privacy