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Course catalog / Base edition / Be a Retail Hero – Connect with the Customer

Be a Retail Hero – Connect with the Customer

It’s a scenario that all retailers dread. A poor retail experience can easily break a customer relationship, damage brand reputation and harm the bottom line. The voice of the customer has never been louder and ignoring the importance of customer service and experience is no longer an option. It’s all about the customer. In this course you will learn how to make that special connection between you and the customer and provide an elevated customer experience.

Find out more
retail connect with the customer course
  • How to deliver exceptional customer service
  • Basic customer etiquette
Course length
5 minutes
Collection
Retail
Language
English
Country/Region
Global

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