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Course catalog / Base edition / Be a Retail Hero – Fitting Room Advice

Be a Retail Hero – Fitting Room Advice

Good customer service also extends to the fitting room and it’s where the final buying decision is often made. By making this an easy, streamlined and friendly experience, you’ll create a great customer journey. It’s important to make this part memorable, rather than just a short and forgettable few minutes. Don’t worry, this course will give you all of the skills you need to engage with your customers. It provides essential customer experience skills, and why it is important that you use them.

Find out more
retail fitting room advice course
  • Body language
  • Reading the customer
  • Planning and preparation of yourself and your store
  • Understanding stock, location and availability
  • Fitting room – tact and understanding the customers size and suggest outfit ideas
  • Questioning Skills
  • Selling skills
  • Loss prevention techniques
Course length
5 minutes
Collection
Retail
Language
English
Country/Region
Global

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