In this edition of Brandon Hall Group’s HCMx radio, hosted by BHG COO Rachel Cook, Mike Martin, Head Of Customer Experience and Training at Litmos, and Michael Rochelle, Chief Strategy Officer and Principal HCM Analyst with Brandon Hall Group, come together to talk about motivation, course content, and access to learning.
Topics and questions from the discussion include:
- What’s motivating people to learn?
- What encourages and compels people to want to learn?
- What makes people want to learn continue learning?
- The six aspects that are core to learning.
- Internal and intrinsic motivation.
- What are the things that prevent people from learning?
- Identifying the roadblocks and how can they be overcome?
- Making learning entertaining.
- Adding spice to the meat-and-potatoes of learning.
- Access vs. knowledge.
About Brandon Hall Group
Brandon Hall Group is a human capital management research and advisory firm with more than 10,000 clients globally. For over 25 years, they have been delivering research-based solutions that empower excellence in organizations around the world. Their vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means their team joins your team. Membership provides a host of resources and services and – most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.
Guest: Mike Martin, Head Of Customer Experience and Training, Litmos
Over the past 20 years Mike has lived many exciting professional lives, from facilitating team building programs and ropes courses in the woods, to authoring distance-based instructional resources online. He has been a full-time instructional designer, LMS manager, eLearning developer, corporate trainer and consultant, professional speaker, outdoor educator, and built and run training departments for billion dollar companies. Mike is an innovative and energetic leader dedicated to helping people excel, and prides himself on his ability to motivate and inspire those around him. For Litmos, Mike manages its customer experience.
About Litmos
Litmos solutions are the future of rapidly implemented training for the customer-focused enterprise. The solution combines a powerful LMS–Litmos Training–with a robust course library–Litmos Training Content. It enables targeted learning, boosts employee experience and loyalty, and protects the brand by keeping the organization compliant. By engaging learners right in the flow of work, Litmos solutions empower personnel with knowledge that drives a better customer experience, improving KPI’s across the enterprise.