Each day you encounter people from many different cultures, each with a unique perspective. In this course, employees will gain skills to maintain a respectful and effective discourse with people from all walks of life.
This course looks at how we interpret other people’s body language and non-verbal cues, as well as discuss how to stay mindful of your personal non-verbal communication skills.
There are several different ways to provide information to others. However, it’s knowing which one is the most appropriate, that takes knowledge, skills, and training. Luckily this course will help you navigate communication channels effectively.
More than ever people are relying on video calling, instant messaging, and other virtual communication tools to conduct business. This course covers the different virtual communication tools, when and where to appropriately employ them, and other virtual communication best practice.
This course has been designed to give you all the necessary knowledge and skills to help you become a confident and effective communicator.
Effective listening skills are vital to understanding others, following instructions, building rapport with colleagues and clients, and ultimately excelling in your career. This course will help you develop those crucial effective listening skills.
Communication is the key to helping an organization succeed. But what happens when there are barriers to effective communication? It’s critical to identify these barriers and learn to overcome them.
Organizational communication revolves around employees’ abilities to communicate with one another. With effective communication, you’re able to lead and manage within your company—no matter what your role!
This interview skills episode will explain how best to prepare for, and deliver, a presentation at interview, regardless of the type of role on offer.
This interview skills episode will examine how you should close out your interview, and what you should be doing once you’ve left the immediate interview event.