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LMS FOR RETAIL ORGANIZATIONS

Smarter retail learning solutions

In today’s competitive landscape, exceeding customer expectations is key to retail success. Litmos empowers competitive retail businesses to offer effective and efficient staff training through seamless omnichannel learning experiences.

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training for retail industry
Litmos 4 and 5 star reviews

BASED ON 1000+ REVIEWS ON

Capterra, G2, and GetApp reviews

Transform your retail training with an intuitive LMS

Quickly onboard and continuously develop your employees, associates, and partners with a centralized, automated learning platform. Deliver engaging training that learners love, while simplifying content selection, assignment, and monitoring for administrators. Elevate your training and enhance your customer experiences with a streamlined solution that’s easy for everyone.

any device

Anywhere, anytime, any device

Empower your geographically diverse workforce with training that adapts to their schedule and location. Whether it’s eLearning, virtual instructor-led training (VILT), or in-person instructor-led training (ILT), Litmos has you covered. Plus, easily monetize your training for end-users with our eCommerce options.

simple to use

Learner engagement made easy

Boost employee engagement and knowledge retention with Litmos’ intuitive LMS. Built-in gamification, leaderboards, quizzes, and AI video assessments, and Litmos’ AI Assistant make learning fun, relevant, and interactive, ensuring your team stays focused on developing their skills.

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Tracking and reporting

Measure the impact of your training programs effortlessly. Utilize built-in reports and our AI Assistant to track employee progress, course completions, quiz results, and content popularity, gaining valuable insights to optimize your training strategy.

quick to implement

Rapid implementation and integration

Launch your training program quickly and easily, even with integrations to your CRM, ERP, or HRIS systems. Litmos deploys in minutes with minimal IT support, allowing you to focus on your core business.

retail

Retail-focused training courses

Equip your team with the skills they need to excel in customer service, communication, conflict management, and more with award-winning, off-the-shelf courses from Litmos and Go1. Employees can use Litmos’ AI Assistant to discover relevant on-the-job training quickly and easily.

flexible content options

Flexible content options

Simplify your training content creation and management. Create engaging SCORM courses with our user-friendly course authoring tool, upload existing content, or leverage our off-the-shelf courses on compliance, soft skills, leadership, and more.

Training content for consumer & retail companies

Customer Service in Retail

COURSE HIGHLIGHT

Customer Service in Retail

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PCI-DSS Compliance Standards

COURSE HIGHLIGHT

PCI-DSS Compliance Standards

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Available via Go1

TECHNOLOGY COURSES

Available via Go1

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See full catalog

The learning solution for top-performing companies

Learn how we partner with our clients to deliver impactful training programs that meet goals of retail companies with measurable impact on employees, partners, and customers.

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40%
increase in learner engagement after launch of Litmos
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What does the future hold for us? It’s limitless with Litmos.

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$200M+
in training revenue generated
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Today, we run over $50 million through the Litmos system in terms of training registrations. And, we’ve done well over $200 million in the four years that we’ve been on the platform… We’re extremely happy to be running our commercial training program on the Litmos platform.

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Consumer & retail training FAQs

What is a Learning Management System (LMS)?

A learning management system (LMS) is a software application designed to house eLearning courses and track their completion and assessment scores. It provides administrators and trainers with a centralized platform to prepare reports, make assignments, and send reminders, streamlining the management of educational content and learner progress. The Litmos LMS is an  AI-powered LMS that integrates seamlessly with popular CRM, HRIS, ERP and payment systems, and offers a library of 95k+ expertly-crafted training courses, plus services for success, so that your team can focus less on L&D administration and more on your bottom line. Learn more about how an LMS works.

Does Litmos integrate with CRM, HRIS, and ERP systems?

Yes, Litmos integrates with a wide variety of CRM, HRIS, and ERP systems, including but not limited to: Salesforce CRM, ADP and BambooHR HRIS, and SAP ERP software. Litmos integrations with popular CRM, HRIS, and ERP systems help customers streamline the administration of training programs, automate the assignment and tracking of courses, and ensure that employee data is consistently updated across platforms. Visit our Litmos LMS Integrations page for an up-to-date list of all integrations.

Can Litmos be used as a retail training platform?

Yes, Litmos can be used to train retail employees, managers, and customers. The key features that make Litmos suitable for retail training are:

  • Built-in gamification, leaderboards, quizzes, and AI video assessments make training engaging and interactive, which helps retail employees stay motivated and retain knowledge.
  • Accessibility across devices allows retail employees to complete training on the sales floor or remotely, supporting the fast-paced and mobile nature of retail work.
  • An intuitive user interface that can be launched in weeks, not months, making it easy for retail companies to deliver ongoing training with less reliance on IT and external applications.
  • Automated email invitations, assignment scheduling, and reporting to streamline onboarding and compliance training for globally distributed retail teams.
  • An award-winning off-the-shelf library of professionally created, video-based courses, which can be supplemented with custom content tailored to retail-specific needs.
  • AI Content Authoring tool supports creating retail training courses from scratch, and allows creators to embed content from external sources. Litmos supports various content types (videos, quizzes, documents) and allows for the creation of custom learning paths.
  • Reporting and analytics tools that make tracking employee progress, ensuring compliance, and identifying skill gaps easy.
  • Global scalability, with a system designed to grow with your business, supporting 37+ languages.
  • Seamless integrations with HR, CRM, and other business systems to ensure training aligns with broader organizational processes and data security requirements.

These features make Litmos particularly well-suited for retail environments that require scalable, engaging, and easily managed training solutions for geographically dispersed teams.

Does the Litmos library have retail-focused training courses?

Yes! Litmos provides a wide range of specialized training to empower retail teams from operations, marketing, technical IT, merchandising and retail staff, all focused on individual development and compliance needs. Litmos offers learning courses on topics like cybersecurity, data handling, financial fraud, PCI-DSS compliance, customer service, safety and so much more.

Can I create my own retail-focused training courses with Litmos?

Yes, Litmos provides robust LMS authoring tools for creating your own retail employee training courses. You can create and assign custom learning paths, upload your own content, or create SCORM courses from scratch using the Litmos content authoring tool. This flexibility allows you to tailor interactive modules, quizzes, and assessments to your organization’s unique training needs, while ensuring that your employees receive the most relevant and effective retail-related training.

Explore our full catalog of retail-related eLearning courses.

Can Litmos integrate with existing retail software systems?

Yes, Litmos integrates with a wide range of existing retail software systems. Litmos is compatible with many popular CRM, ERP, and HRIS systems and supports integration with major business systems commonly used in retail, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems. Our retail training platform also offers APIs and LTI integrations and hundreds of connectors, enabling integration with various third-party applications and custom retail solutions. Litmos can also be connected to retail e-commerce platforms such as Shopify through direct API connections, supporting retail-specific workflows.

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