Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight eight skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider Your customer service staff deals with any number of challenges every day, ranging from […]

You can train someone to sell better, increasing your entire company’s profitability. But can you really teach someone to be a better boss, especially through an online training course? In this article, I highlight five integral sales skills to cover in sales manager online training.                    Sales Manager Online Training: 5 Integral Skills To Cover […]

Videos are memorable, entertaining, and visually engaging, which makes them the perfect addition to your external sales team online training. But how can you use these powerful online training tools to increase profits and retain your top talent?                    How To Use Videos In External Sales Team Online Training Your external sales staff needs to […]

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore We often think of customer service […]

Are you searching for tips to reignite your creative spark and get your eLearning project back on track? In this article, I'll share eight tips that can help you enhance your creative skills, even if your well of ideas and inspiration is running dry. How to Boost Creativity in eLearning Creativity is usually associated with painters, poets, […]

Product knowledge online training helps your sales force seal the deal. But how can you update your online training program on a regular basis to reflect the latest features and specs? In this article, I'll share 6 tips to develop a successful product knowledge online training course for your employees. How To Develop Effective Product […]

Are you ready to roll out your eLearning course, but want to make sure that you build online learner interest beforehand? In this article, I’ll share 8 top tips that can help you generate a buzz for your upcoming eLearning course and get your audience excited about all of the benefits it will bring. How […]

The online training course development process starts long before you create your first storyboard or prototype. In this article, I will highlight 10 questions that every eLearning professional should ask before they start creating their next online training course. What To Find Out BEFORE Developing Online Training Courses: 10 Questions To Ask Planning and research […]

Motivation is the driving force behind online training success. However, figuring out what motivates your employees can be a major challenge, particularly if they are resistant to the online training process itself. In this article, I will shed light on the top 5 sources of employee motivation that you should consider when creating your next […]

  Many eLearning authoring tools now feature ready-made eLearning templates that allow for rapid eLearning development. Tech-savvy Instructional Designers can even create eLearning templates of their own that can be used time and again to develop cohesive eLearning content. In this article, I will highlight the nine key elements that every successful eLearning template should have, […]