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Course catalog / Base edition / Leadership and Management

Leadership and Management

Good leaders are the backbone to any business. Use this collection to develop and enhance the hard and soft skills of your leaders including delegation, constructive feedback, and managing change.

Course Collection
Filters
  • 60 Second Skills
  • Care Certificate
  • Communication and Social Skills
  • Competition, Antitrust and Consumer Protection
  • Conflict Management
  • Customer Service
  • Debunking Workplace Myths
  • Diversity and Inclusion
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  • Finance Skills
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  • Hospitality
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  • Human Resources Compliance
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  • IT Skills
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Country/Region
Language
NEW
Check in with a Thought of the Day (Global)

Check in with a Thought of the Day (Global)

IWith many workforces and teams operating virtually, it’s challenging to create and establish personal bonds with your employees, making staying in touch more crucial than ever before. 

5 minutes
NEW
It All Starts with Character (Global)

It All Starts with Character (Global)

Leaders demonstrate character by insisting on values, abiding by principles, and upholding both in their daily lives. Employees look to managers not only for guidance, but for example.

10 minutes
NEW
Knowing What You Don’t Know (Global)

Knowing What You Don’t Know (Global)

You can think of knowledge as a two-sided coin; using what you know to make decisions and using what you don’t know for growth and improvement. 

10 minutes
NEW
Provide Challenge and Support (Global)

Provide Challenge and Support (Global)

It’s important to step back and think of the level of challenge and support each person working for you has. Do some team members feel overwhelmed and under-supported?

5 minutes
NEW
Keep the Troops in the Loop (Global)

Keep the Troops in the Loop (Global)

As a leader what should you do to keep your employees aware of what’s happening in the organization? Often managers don’t communicate enough back to their teams. 

5 minutes
NEW
Model Effective Confrontation (Global)

Model Effective Confrontation (Global)

It’s important to learn how you can model effective confrontation techniques for your employees and approach conflict in a helpful way.  Difficult conversations are a part of a manager’s job. 

5 minutes
NEW
Clarify Team Expectations (Global)

Clarify Team Expectations (Global)

Why should you clarify your expectations with your team? Research indicates that leaders who have clear expectations and performance levels are more likely to get positive results. 

5 minutes
NEW
Model the Way (Global)

Model the Way (Global)

Showing your employees behavior you want them to emulate, is the first step in creating successful and cohesive teams. 

5 minutes
NEW
Recognize and Reward Achievement (Global)

Recognize and Reward Achievement (Global)

Reward and recognition are motivators for some individuals. It’s part of human nature to seek and respond to rewards. 

5 minutes
Inspirational Leadership

Inspirational Leadership

Whether at home, in the workplace or in pursuit of our passion, we can all benefit from becoming better leaders. In this course you will be given the knowledge, skills and confidence to use the tools of the world’s best inspirational leaders.

20 minutes
SMART Objectives

SMART Objectives

In this course, we explore the meaning behind the SMART acronym, and show you how to write objectives that inspire and motivate.

20 minutes
Managing Virtual Teams

Managing Virtual Teams

In this course, we’re going to look at five virtual team process strategies that can boost performance and happiness. By the end, you’ll know how to create and lead an effective virtual team.

10 minutes
Interview and Selection

Interview and Selection

This course is going to give you insights into the hiring process and will provide tips on how to make each stage a success.

40 minutes
How To Hire The Right People

How To Hire The Right People

The right hires positively contribute to the team, align with goals, heighten morale, and evolve as their jobs change.

10 minutes
What Managers Need to Know about Managing Change

What Managers Need to Know about Managing Change

Successful change is dependent upon how a manager can enlist the hearts and minds of their employees to carry out change.

30 minutes
Gain Control of Work Life Balances

Gain Control of Work Life Balances

Managers can support theirs and their employees’ work-life balance. Promoting a healthy balance can increase engagement, job satisfaction, and productivity.

30 minutes
Giving and Receiving Feedback

Giving and Receiving Feedback

This course will rewire the way you think about feedback. Your business needs brave and fearless managers who know how to give and receive feedback.

20 minutes
Managing Change

Managing Change

If you’re going to be an advocate for change, as all good leaders should be, you need to start by understanding what you’re up against. This course will help you to learn to manage change more effectively.

15 minutes
Effective Delegation

Effective Delegation

There are core skills you can improve to fast track your effectiveness and help you to avoid the common pitfalls, and this course can assist in improving those core skills.

20 minutes
Delegate to Save Time and Develop Your Employees

Delegate to Save Time and Develop Your Employees

Delegating is an essential skill in a manager’s toolbox. It frees up your time so you can focus on priorities only you can do.

10 minutes
Building And Managing Your Dream Team

Building And Managing Your Dream Team

Managers must build high performing teams and then work through their people, because they can’t do everything themselves.

10 minutes
Conducting Effective Meetings

Conducting Effective Meetings

Because so much time is spent in meetings it’s critical managers have the skills to conduct effective meetings.

10 minutes
How to Avoid and Manage Conflict

How to Avoid and Manage Conflict

Here’s what you need to know to avoid conflict in the first place, as well as ways to deal with conflict should it erupt.

10 minutes
Essential Time Management Tools

Essential Time Management Tools

After completing this course, you’ll be able to utilize four time management tools, distinguish between being efficient and effective, and prioritize tasks.

10 minutes
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