Skip to main content
Litmos
  • Client Login
  • Client Support
Search
  • Products
        • Best-in-class training across the enterprise

        • Icon Image

          LMS

        • Icon Image

          Training content

        • Icon Image

          Services

        • Icon Image

          Litmos AI

  • Features
        • Icon Image

          AI Assistant

        • Icon Image

          AI/ML Video Assessments

        • Icon Image

          AI Playlists

        • Icon Image

          Content Authoring Tool

        • Icon Image

          External Training

        • Icon Image

          Instructor-Led Training (ILT/vILT)

        • Icon Image

          Integrations

        • Icon Image

          Learner Engagement

        • Icon Image

          Manager Insights

        • Icon Image

          Mobile Learning

        • Icon Image

          Reporting & Analytics

  • Solutions
        • Solutions by use case

        • Icon Image

          Compliance training

        • Icon Image

          Onboarding

        • Icon Image

          Employee Development

        • Icon Image

          Customer Training

        • Icon Image

          Deskless Worker Training

        • Icon Image

          Sales Training

        • Icon Image

          Partner Training

        • Icon Image

          CX Training

        • Icon Image

          Member Training

        • Icon Image

          External Training

        • Solutions by industry

        • Icon Image

          Business Services

        • Icon Image

          Financial services

        • Icon Image

          Healthcare

        • Icon Image

          Manufacturing

        • Icon Image

          Technology

        • Icon Image

          Hospitality

        • Icon Image

          Non-profit

        • Icon Image

          Retail

        • Solutions by use case

        • Icon Image

          Compliance training

        • Icon Image

          Onboarding

        • Icon Image

          Employee Development

        • Icon Image

          Customer Training

        • Icon Image

          Deskless Worker Training

        • Icon Image

          Sales Training

        • Icon Image

          Partner Training

        • Icon Image

          CX Training

        • Icon Image

          Member Training

        • Icon Image

          External Training

        • Solutions by Industry

        • Icon Image

          Business Services

        • Icon Image

          Financial services

        • Icon Image

          Healthcare

        • Icon Image

          Manufacturing

        • Icon Image

          Technology

        • Icon Image

          Hospitality

        • Icon Image

          Non-profit

        • Icon Image

          Retail

  • Customers
        • Customer experience

        • Icon Image

          Customer stories

        • Icon Image

          Reviews

        • Icon Image

          Lenny Awards

        • For our customers

        • Icon Image

          Customer hub

        • Icon Image

          Support

  • Pricing
  • Resources
        • Explore the latest resources from Litmos thought leaders

        • Icon Image

          Blog

        • Icon Image

          Webinars & events

        • Icon Image

          Resource library

  • About
        • We empower learning

        • Icon Image

          About Litmos

        • Icon Image

          Newsroom

        • Icon Image

          Careers

        • Icon Image

          Awards

        • Icon Image

          Find a partner

        • Icon Image

          Become a partner

Free trial

TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

Talk to an expert

Products

Use Cases

Competencies

Skills

Countries / Regions

Duration

Payer Follow-Up Part One

This course identifies the reasonable time frame for payment and the tools available for accurate and timely follow-up on outstanding account balances.
Languages Icon English (US)
Duration Icon 45 Minutes

Payer Follow-Up Part Two

This course identifies common rejections and suggestions for follow-up.
Languages Icon English (US)
Duration Icon 60 Minutes

Understanding the Elements of Payments

This course identifies the components of participating and nonparticipating provider payment documents.
Languages Icon English (US)
Duration Icon 45 Minutes

Following Up on a Medicare Payment

This course introduces Medicare follow-up processes.
Languages Icon English (US)
Duration Icon 30 Minutes

The Appeals Process on Medicare Denials

This course identifies how to appeal a Medicare denial.
Languages Icon English (US)
Duration Icon 20 Minutes

Payment Options and Solutions

This course identifies payment solutions that can be a component of the hospital's collection policy.
Languages Icon English (US)
Duration Icon 35 Minutes

Four Steps of Requesting Payments from Patients

This course identifies the Collection Communication Cycle.
Languages Icon English (US)
Duration Icon 50 Minutes

Managing Patient Balances

This course identifies how patient balances are managed and collected.
Languages Icon English (US)
Duration Icon 45 Minutes

Why Collecting Patient Balances Matters

This course identifies what can happen when the patient/guarantor balances are not collected as soon as possible.
Languages Icon English (US)
Duration Icon 10 Minutes

Assumptions, Presumptions and Misconceptions in the Collection Process

This course explains how the assumptions, presumptions and misconceptions you may have can influence a collection discussion.
Languages Icon English (US)
Duration Icon 15 Minutes

Triaging for Better Collections

Triage is a common term and mindset in the medical field. The principles of triage have been used for centuries to assign a category to individuals for grouping and decision making.
Languages Icon English (US)
Duration Icon 30 Minutes

Breaking Down Communication Barriers During Collection Process

Communication barriers pop up when one person doesn't understand the other. Common medical terms and acronyms may be old hat to you, but are often like a foreign language to patients.
Languages Icon English (US)
Duration Icon 20 Minutes

Keys to Effective Communication

This course will explore verbal and non-verbal communication techniques that can help you more effectively ask for and collect patient balances.
Languages Icon English (US)
Duration Icon 20 Minutes

Matching Communication Styles for Improved Collections

This course guides you on how matching your communication style to a patient's and by tuning in to how each patient is speaking will lead to increased success in collecting patient balances when talking about payment obligations.
Languages Icon English (US)
Duration Icon 30 Minutes

Understanding the Stages of Patient Collections

Collecting payment for healthcare services isn't easy. But in today's age of increasing healthcare and insurance costs, it is now more important than ever to collect payment from patients.
Languages Icon English (US)
Duration Icon 30 Minutes

Strategies for Handling Payment Objections

Obtaining payment from patients can be difficult, especially when a patient objects.
Languages Icon English (US)
Duration Icon 20 Minutes

Quality Assurance Methods in the Collection Process

This course is designed to assist you in understanding what quality assurance means to you.
Languages Icon English (US)
Duration Icon 20 Minutes

Identifying UB Data Elements and Form Locators

This course identifies the UB data elements provided through system input or calculation.
Languages Icon English (US)
Duration Icon 25 Minutes

Identifying UB Elements at Patient Intake

This course identifies the UB data elements obtained about the patient at the time of patient intake or discharge.
Languages Icon English (US)
Duration Icon 120 Minutes

What a Patient’s UB Data Elements Tell You

This course identifies the UB data elements that tell the story of the Patient’s visit.
Languages Icon English (US)
Duration Icon 120 Minutes

The Relationship of UB Data Elements & Charges

This course identifies the charge related UB data elements and discusses the charge description master (CDM).
Languages Icon English (US)
Duration Icon 60 Minutes

Patients, Payer – Specific UB Elements

This course identifies the UB data elements that are unique by patient and/or payer type. This course continues the instruction presented in course BFR81001, BFR81002, BFR81003 and BFR814004.
Languages Icon English (US)
Duration Icon 30 Minutes

UB Data Elements Relationships

The information input on the UB-04 form results from information gathered during the scheduling or registration process. By understanding where this information is located on the UB form, you can be knowledgeable about what items are required on various types of claims for different payers.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to UB Validation, Part One

This course introduces you to the components of the UB form locators. It is recommended to take this course prior to completing courses BFR81001 through BFR81006.
Languages Icon English (US)
Duration Icon 30 Minutes
  • 1
  • …
  • 38
  • 39
  • 40
  • …
  • 45

Start Your Free Trial Today

Start your 14-day free trial with absolutely zero risk or obligation to purchase. Test drive our Premier LMS and see for yourself how our learning solution can improve your learning program outcomes! We have flexible purchase options, including an option to buy directly through the trial!

Free Trial
Litmos Free Trial

Request more information

To learn how Litmos can meet your needs, fill out the form below.

Content Request Courses

"*" indicates required fields

Consent*
Litmos US, L.P. will use any of the data provided hereunder in accordance with the Privacy Policy.
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is for validation purposes and should be left unchanged.
Litmos
Contact sales
Solutions by Use Case
  • Company
  • Newsroom
  • Awards
  • Customers
  • Careers
  • Reviews
Products
  • Products
  • LMS
  • Courses
  • Services
  • AI solutions
Features
  • Features
  • Content authoring tool
  • AI Assistant
  • AI Video Assessments
  • See all features
Solutions
  • Solutions
  • Employee Training
  • Customer Training
  • Revenue Enablement
  • Compliance Training
  • Onboarding Training
Resources
  • Resources
  • eLearning Blog
  • Events and Webinars
  • What is a Learning Management System?
  • Customer Portal
  • Partner Portal
© 2025 Litmos US, L.P. and affiliates. All rights reserved.
  • Privacy Statement
  • Terms & Conditions
  • AI Principles
  • Website Terms
  • Modern Slavery Statement
  • Accessibility Statement
x-logo x-logo Linkedin-logo Facebook Instagram
Register for early access to Litmos Features

Release Notes feedback

"*" indicates required fields

Please provide your email and indicate which domain(s) you'd like the new features enabled.