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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Accessibility for Ontarians with Disabilities Act (AODA) – Design of Public Spaces Standards

Learn about the Design of Public Spaces Standards and how they relate to workplace responsibilities. This course is part of a suite that covers the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). 
Languages Icon English (CA)
Duration Icon 15 Minutes

Accessibility for Ontarians with Disabilities Act (AODA) – Introduction and Accessible Customer Service Standards

Learn about the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and gain practical knowledge in providing accessible customer service. This mandatory training is part of a suite focused on the AODA. 
Languages Icon French (CA)
Duration Icon 30 Minutes

Being an Inclusive Leader

Inclusive leadership is a hot topic. That’s because inclusive leaders are good for employees and good for business. This course looks at what it means – and what it takes – to be an inclusive leader.
Languages Icon English (US)
Duration Icon 20 Minutes

Developing a Diversity, Equity, and Inclusion Strategy

So, you’re implementing a diversity, equity, and inclusion (DEI) strategy? Get to know the basics with this course. 
Languages Icon English (US)
Duration Icon 20 Minutes

Diversity, Equity, and Inclusion in Talent Management

So you’ve decided to make improvements to your talent management strategy? But…where should you start? Diversity, equity and inclusion should be front of mind when attracting, developing, and retaining talent.   
Languages Icon English (US)
Duration Icon 20 Minutes

Tackling Unconscious Bias for Managers

Unconscious biases are like mental shortcuts that help us make quick – but sometimes unreliable – decisions. This course will help you address and tackle unconscious bias within your team, so you can be an inclusive manager and leader.  
Languages Icon English (US)
Duration Icon 10 Minutes

Understanding Diversity, Equity, and Inclusion for Managers

If you’re a manager, you need to know that you’re crucial to the success of your organization’s DEI initiative. But first you need to know exactly what DEI is… We can help. 
Languages Icon English (US)
Duration Icon 15 Minutes

Inclusive Behaviors – Avoiding Microaggressions

Microaggressions are actions that can be intentional or non-intentional, and have harmful effects on marginalized groups. In this course, you’ll learn about microaggressions, how to respond to them, and reflect on how you can be more inclusive.  
Languages Icon English (US)
Duration Icon 20 Minutes

Inclusive Behaviors – Active Listening

Active listening plays a crucial role in fostering an inclusive and supportive workplace culture. Learn ways to be better at active listening, all while reflecting on your own active listening skills. 
Languages Icon English (US)
Duration Icon 20 Minutes

Inclusive Behaviors – Accessibility (Neurodiversity)

Did you know that many famous thinkers, artists, and innovators throughout history are believed to be neurodivergent? In this course, you’ll learn why creating an accessible workplace is so important for neurodiverse people
Languages Icon English (US)
Duration Icon 25 Minutes

Inclusive Behaviors – Inclusive Language

Inclusive language is language that acknowledges and is respectful of every individual’s unique values, culture, and experiences. Learn how you can be more inclusive with your language. 
Languages Icon English (US)
Duration Icon 15 Minutes

Inclusive Behaviors – Challenging Stereotypes

In this course, your employees will learn why stereotypes are a form of bias, what they can do to call them out, and reflect on why they may hold certain stereotypes. This course will also give tips and activities on ways to eliminate stereotypes at work.
Languages Icon English (US)
Duration Icon 25 Minutes

Racial Inclusion in the Workplace

There are many things you and your workplace can do to be more racially inclusive, and a lot of them are quite simple. This course will help you promote inclusion of all races at work. 
Languages Icon English (US)
Duration Icon 5 Minutes

A Culturally Intelligent Workplace

Cultural intelligence is more relevant than ever for organizations in an increasingly globalized world. Tuning into cultural intelligence enables us to communicate with people more effectively, by understanding their viewpoint.  
Languages Icon English (US)
Duration Icon 10 Minutes

Generational Diversity and Inclusion in the Workplace

Around the world and across industries, more generations than ever before are working together. This generational diversity can create challenges, but it also presents opportunities for sharing knowledge and experience.  
Languages Icon English (US)
Duration Icon 10 Minutes

Intentional Inclusion for Managers

As a manager, being intentional about inclusion means actively working to bring out the best in the individuals in your team – particularly those from marginalized or underrepresented groups. 
Languages Icon English (US)
Duration Icon 10 Minutes

Difficult Conversations in a Diverse Workplace

Difficult conversations in a diverse workplace can be uncomfortable, often for those that aren’t in marginalized groups. Regardless of demographic differences, we all should lean into that discomfort to move toward a more inclusive future. So, let’s learn how.  
Languages Icon English (US)
Duration Icon 10 Minutes

Building Effective Employee Resource Groups

Employee resource groups (ERGs) drive value to employees in multiple ways. They provide support and can ultimately strengthen the overall diversity, equity, and inclusion of an organization. Learn more about ERGs and why they are needed.  
Languages Icon English (US)
Duration Icon 10 Minutes

Measuring Diversity, Equity, and Inclusion

The only way to understand your current state of diversity, equity, and inclusion is to measure it. This means collecting meaningful data which indicates where your organization is on its DEI journey
Languages Icon English (US)
Duration Icon 10 Minutes

Understanding Diversity, Equity and Inclusion

When we can’t hold diversity, equity, and inclusion as separate concepts, and understand how they interact, we can’t set clear goals and strategies around them. Pulling apart these definitions is vital for an inclusive workplace. 
Languages Icon English (US)
Duration Icon 15 Minutes

Diversity and Inclusion in Teamwork

Team diversity refers to the differences between individual members of a team in characteristics like age, nationality, race, gender, religious background, sexual orientation, and political preferences. It also encompasses differences in thought, experience, and perspective. 
Languages Icon English (US)
Duration Icon 10 Minutes

Diversity and Inclusion for Business Success

Almost everyone you interact with will have something to offer in regard to their diverse background. The most effective way of approaching the diversity of customers is to ensure diversity, equity and inclusion are at the forefront of your organization. But how? 
Languages Icon English (US)
Duration Icon 10 Minutes

Employment Law for Managers – Performance Management Process

Managing employee performance can be daunting. This course provides the steps to make the performance management process run smoothly in a fair and lawful way.  
Languages Icon English (CA)
Duration Icon 10 Minutes

Employment Law for Managers – Poor Performance or Misconduct

Managing an employee who is performing poorly or behaving inappropriately can be challenging. The first step is correctly identifying the problem as poor performance or misconduct. This course explains the difference between the two. 
Languages Icon English (CA)
Duration Icon 10 Minutes
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