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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Managing Patient Balances

This course identifies how patient balances are managed and collected.
Languages Icon English (US)
Duration Icon 45 Minutes

Validating an Acute Inpatient Bill

This course identifies the components of an inpatient acute claim, combining two inpatients and bill validation techniques. Note that in the examples given throughout this course, all dates utilize the placeholder "xx" as the year.
Languages Icon English (US)
Duration Icon 45 Minutes

Payer Follow-Up Part One

This course identifies the reasonable time frame for payment and the tools available for accurate and timely follow-up on outstanding account balances.
Languages Icon English (US)
Duration Icon 45 Minutes

Understanding the Elements of Payments

This course identifies the components of participating and nonparticipating provider payment documents.
Languages Icon English (US)
Duration Icon 45 Minutes

Health Plans Introduction to Medicare Advantage

The Medicare Advantage Plan is offered through private health plan companies. This course will give an overview of various types of Medicare Advantage Plans being offered by these companies. 
Languages Icon English (US)
Duration Icon 45 Minutes

Compliance Training for Health Plan Board Members

This course reviews Compliance Training topics for Health Plan Board Members including a director’s responsibilities, potential challenges members can face, and how to implement an effective compliance plan.
Languages Icon English (US)
Duration Icon 45 Minutes

Interviewing and Hiring While Protecting Yourself and Your Organization

This course will educate you on properly navigating the hiring and interviewing techniques. You will learn best practices for job postings, screening applicants, interviewing, background and reference checks, and making the job offer.
Languages Icon English (US)
Duration Icon 45 Minutes

The Exceptional Patient Experience

This course focuses on your connection and relationship with your patients, including their families and caregivers. It explains the importance of this connection and how to make sure you provide the best possible care and service to your patients.
Languages Icon English (US)
Duration Icon 45 Minutes

Essentials of Telephone Communication Skills

This course will provide a fresh look at your telephone habits and identify ways to finetune them. 
Languages Icon English (US)
Duration Icon 45 Minutes

Getting Generations to Work Together

For the first time in history, we have five generations in the workforce. Each generation brings various motivators, communication styles, and work values. This course introduces strategies for creating a generation-friendly work environment. 
Languages Icon English (US)
Duration Icon 45 Minutes

Cost Containment

In this course, you'll discover the definition of cost containment, its necessity in business, and its ramifications. Additionally, you'll explore the steps involved in each cost containment action plan and strategy.
Languages Icon English (US)
Duration Icon 45 Minutes

PowerPoint 2007 Basic

Powerpoint is one of those things isn't it? Got a presentation to do? Powerpoint. And no-one likes to look daft when doing a presentation. This course will help you learn the basics so you can avoid all that.
Languages Icon English (UK)
Duration Icon 46 Minutes

Visio 2016 Basic

Does your professional life involve diagrams, floorplans, or flow charts? If yes, then we should probably introduce you to a friend of ours. It's called MS Visio 2016, and it specialises in your field of work.
Languages Icon English (UK)
Duration Icon 48 Minutes

Visio 2013 Basic

Where do you think great floor plans come from? Do beautiful flow charts just make themselves? How about 3D diagrams - you think they fall from trees? Okay - you get what we're saying. It's Microsoft Visio.
Languages Icon English (UK)
Duration Icon 48 Minutes

Project 2010 Basic

MS Project. If you've never used it you probably think the way you're currently managing your projects is the most efficient way. Perhaps you're using a basic spreadsheet. Or maybe a notebook and a lot of scribbling. Probably not the best solution.
Languages Icon English (UK)
Duration Icon 49 Minutes

Maine Sexual Harassment Prevention

This course meets requirements for sexual harassment prevention training in Maine. Learn legal definitions, types of behaviors, ways to prevent sexual harassment, and how to respond if it occurs. 
Languages Icon English (US)
Duration Icon 50 Minutes

Maine Sexual Harassment Prevention

This course meets requirements for sexual harassment prevention training in Maine. Learn legal definitions, types of behaviors, ways to prevent sexual harassment, and how to respond if it occurs. 
Languages Icon Spanish (Latin American)
Duration Icon 50 Minutes

Outlook 2007 Intermediate

"Oh my gosh why do I have to take this course? I send emails all the time!" Course you do. But there's so much more you could be doing. Find out what in this course. Everyone's had an email snafu at one point.
Languages Icon English (UK)
Duration Icon 50 Minutes

Office 2016 Basic

Office 2016. Everyone uses Office, and 2016 is pretty close to the year it is now (assuming you're not reading this, like, 1,000 years in the future).
Languages Icon English (UK)
Duration Icon 50 Minutes

Multiple Plan COB Determination Process

This course identifies the Multiple Plan COB Determination Process.
Languages Icon English (US)
Duration Icon 50 Minutes

Four Steps of Requesting Payments from Patients

This course identifies the Collection Communication Cycle.
Languages Icon English (US)
Duration Icon 50 Minutes

Word 2007 Basic

Word. Yo dawg. That's quite enough of that. Let's learn how to use Microsoft Word. Microsoft Word is THE word processing software. It's like I'm pretty sure the ancient Egyptians used Microsoft Word for hieroglyphics in pyramids it's that ubiquitous.
Languages Icon English (UK)
Duration Icon 54 Minutes

Windows 7 Intermediate

Look, Windows is pretty user-friendly, so no doubt you're happy plinking around in it. But do you ever wonder if there's more you could be doing? More, and better? Find out here.
Languages Icon English (UK)
Duration Icon 55 Minutes

Sales Mastery (Full Course)

The course is packed full of practical tips, case studies and best practise examples that are guaranteed to improve your sales performance.
Languages Icon English (UK)
Duration Icon 60 Minutes
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