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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Heat Illness Prevention for California Workplaces: Preparing to Work in High-Heat Environments

MARCOM's Micro-Learning program on Heat Illness Prevention for California Workplaces: Preparing to Work in High-Heat Environments provides employees with specific facts about this topic.
Languages Icon English (US)
Duration Icon 5 Minutes

Heat Illness Prevention for California Workplaces: Treating Heat-Related Illnesses

MARCOM's Micro-Learning program on Heat Illness Prevention for California Workplaces: Treating Heat-Related Illnesses provides employees with specific facts about this topic.
Languages Icon English (US)
Duration Icon 3 Minutes

Heat Illness Prevention for California Workplaces: Working Safely in High-Heat Environments

MARCOM's Micro-Learning program on Heat Illness Prevention for California Workplaces: Working Safely in High-Heat Environments provides employees with specific facts about this topic.
Languages Icon English (US)
Duration Icon 5 Minutes

BizLibrary Learner Welcome Video

Welcome to the BizLibrary Learning Platform! This video will walk you through the basic Learner functionality within the system and teach you the ins and outs of how to make the most of your learning experience.
Languages Icon English (US)
Duration Icon 5 Minutes

Mastering Excel 365 – Advanced

This course explores advanced Microsoft Excel techniques essential for business professionals involved in data analysis and application.
Languages Icon English (US)
Duration Icon 261 Minutes

Mastering Excel 365 – Advanced: Accessibility Checker

Ensure your Excel workbooks are accessible to all users with the Accessibility Checker! Learn how to identify and fix missing alt text, poor color contrast, and unclear sheet names to improve readability for people with disabilities.
Languages Icon English (US)
Duration Icon 6 Minutes

Professional Writing Skills: Crafting Great Sentences

Welcome to the "Crafting Great Sentences" lesson, the sixth of 15 in the Professional Writing Skills course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 7 Minutes

Professional Writing Skills: Creating Great First Drafts

Welcome to the Creating Great First Drafts" lesson, the ninth of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 4 Minutes

Professional Writing Skills: Grammar Mistakes to Avoid

Welcome to the Grammar Mistakes to Avoid" lesson, the eleventh of 15 in the "Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 6 Minutes

Professional Writing Skills: How to (Actually) Get Started

Welcome to the How to (Actually) Get Started" lesson, the eighth of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 4 Minutes

Professional Writing Skills: How to Revise, Edit, & Proofread

Welcome to the How to Revise, Edit & Proof" lesson, the tenth of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 6 Minutes

Professional Writing Skills: Parts of Speech – Part 1

Welcome to the "Parts of Speech - Part 1" lesson, the second of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 5 Minutes

Professional Writing Skills: Parts of Speech – Part 2

Welcome to the "Parts of Speech - Part 2" lesson, the third of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 4 Minutes

Professional Writing Skills: Professional Business Letters

Welcome to the Professional Business Letters" lesson, the thirteenth of 15 in the Professional Writing Skills course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 5 Minutes

Professional Writing Skills: Professional Reports

Welcome to the Professional Reports" lesson, the fourteenth of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 5 Minutes

Professional Writing Skills: Spelling Tips

Welcome to the Spelling Tips" lesson, the twelfth of 15 in the "Professional Writing Skills' video course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 5 Minutes

Proactive Customer Service

This course focuses on developing rapport and cross-selling skills to help team members transform callers and customers into loyal supporters, thereby boosting sales.
Languages Icon English (US)
Duration Icon 19 Minutes

Questioning Techniques to Determine Needs

This course introduces seven types of questioning techniques and illustrates how and when to most effectively employ them.
Languages Icon English (US)
Duration Icon 13 Minutes

Service Mentality

This course explores the essential characteristics and behaviors of individuals who consistently deliver outstanding customer service.
Languages Icon English (US)
Duration Icon 23 Minutes

Six Cardinal Rules of Customer Service

In this course, viewers will meet the individuals responsible for originating some of the worst customer service habits which plague the planet today. Perception IS reality.
Languages Icon English (US)
Duration Icon 18 Minutes

Six Steps to Service Recovery

This course addresses the critical importance of service recovery in maintaining customer loyalty in today's competitive service environment.
Languages Icon English (US)
Duration Icon 18 Minutes

Professional Writing Skills

Professional Writing Skills equips learners to elevate their business writing into clear, accurate, and impactful professional communication.
Languages Icon English (US)
Duration Icon 79 Minutes

Professional Writing Skills: Advanced Punctuation

Welcome to the Advanced Punctuation" lesson, the fifth of 15 in the Professional Writing Skills course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 7 Minutes

Professional Writing Skills: Basic Punctuation

Welcome to the "Basic Punctuation" lesson, the fourth of 15 in the Professional Writing Skills course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence.
Languages Icon English (US)
Duration Icon 6 Minutes
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