TRAINING COURSE CATALOG

Leading Learning – Introduction to Mentoring

Some of the most successful, innovative people had mentors. But mentoring isn’t just about one person helping another out once. The whole point is to create a rewarding experience for both parties. 

Portuguese (BR)

10 Minutes

Conducting Effective Meetings

Leading meetings is an important part of a manager’s job responsibilities. Because so much time is spent in meetings it’s critical managers have the skills to conduct effective meetings.

English (US)

10 Minutes

Performance and Feedback Coaching

According to the International Coaches Federation, coaching is partnering with individuals in a thought provoking and creative process that inspires them to maximize their personal and professional potential.

English (US)

10 Minutes

Delegate to Save Time and Develop Your Employees

Are you overwhelmed with too much to do and not enough time to do it? Do you have employees who have the potential to develop in their role? Then you need to master the art of delegation. Delegating is an essential skill in a manager's toolbox.

English (US)

10 Minutes

Master the Art of Negotiating

The course helps you avoid the fatal flaw of negotiating too early in the sales process. Once you've entered the negotiation phase, it's essential to recognize what type of negotiator you're dealing with and adjust to create the optimal outcome.

English (US)

10 Minutes

It All Starts with Character

Leaders demonstrate character by insisting on values, abiding by principles, and upholding both in their daily lives. Employees look to managers not only for guidance, but for example.

English (US)

10 Minutes

The Buck Stops Here

Accountability. Will you stand up and take the hit when things go sour? By contrast, do you have the capacity to step aside from the spotlight when things go well?

English (US)

10 Minutes

The Cross Purpose Trap

Sometimes people in the same organization are working for opposing goals. This practice is mutually destructive. Reconciling people and objectives is a leader’s job. How do you avoid the cross-purposes trap? 

English (US)

10 Minutes

The Heart of a Leader

Leadership is a crucial factor in the success or failure of a company or business. Your ability to step forward and lead your enterprise to success in competitive markets is essential and irreplaceable. 

English (US)

10 Minutes

Knowing What You Don’t Know

You can think of knowledge as a two-sided coin; using what you know to make decisions and using what you don't know for growth and improvement. 

English (US)

10 Minutes

Managing Team Development

Teams are groups of individuals who have come together under a common goal. For a team to function well, the members must develop personal relationships with each other, and as we all know, relationships do not happen overnight.

English (US)

10 Minutes

Leading Team Meetings

Successful managers inspire groups to reach a consensus by acting as an impartial facilitator. Set your team up for success, allowing them to work together towards a solution.

English (US)

10 Minutes

How Perceptions and Expectations Affect Motivation

While meeting basic needs can fuel motivation, it’s also important to recognize how perception of fairness can interfere with motivation. 

English (US)

10 Minutes

Performance – Coaching Conversations

Coaching conversations can be an unpleasant part of a manager's job. Not many people like to hear that they are not performing adequately. Managers tend to fear these conversations, worried that the conversation will turn highly personal and ugly.

English (US)

10 Minutes

The External Environment

One thing that all businesses have in common is the need for the ability to change their products or services and processes to meet modern times.

English (US)

10 Minutes

Transitioning to Management – The First Year

Moving into a management position can create a profound psychological transition. Many people experience concern, even fear, that they won’t be able to meet their new responsibilities. 

English (US)

10 Minutes

Top 10 Mistakes of Managers

Moving into a management position brings many new challenges and rewards. As you learn to navigate your new role as manager, you will naturally make some mistakes.

English (US)

10 Minutes

Understanding the Impact of Culture in Your Organization

How does the culture of a company inform employee conduct and company success? Culture is an important part of how a company runs, how its employees act, and even how successful the business can become.

English (US)

10 Minutes

Become an Effective Leader – Part Two

Successful leaders don’t achieve success through chance. They understand the nature of leadership and have developed techniques for managing their teams effectively. 

English (US)

10 Minutes

Employee Motivation – Job Dimensions

There are many ways to motivate your employees as a manager.

English (US)

10 Minutes

Become an Effective Leader – Part One

As a manager you're a role model for your employees, coordinate their work, resolve their conflicts, promote their growth and development, and motivate them to achieve superior performance. 

English (US)

10 Minutes

Expectancy Theory

Motivation is one of a manager's primary duties. If your employees do not want to do their jobs, they will not perform as well; that's human nature.

English (US)

10 Minutes

Leadership versus Management

In order to effectively lead, you must understand that leadership goes beyond merely telling a person a job that must be done. 

English (US)

10 Minutes

Management Skills – What Does it Take?

There are many different successful management styles and now that you are in a position of authority, you will become increasingly comfortable with your own personal take on being a manager.

English (US)

10 Minutes