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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Toolbox Talks – Hand-Arm Vibration Syndrome

This course explains the health hazards associated with hand-arm vibration syndrome (HAVS), and details the control measures that can be used to reduce its risk and protect employees. 
Languages Icon English (UK)
Duration Icon 10 Minutes

Artificial Intelligence (AI) – ​Fundamentals

Did you know you probably already use one form of artificial intelligence in your day to day? Learn the fundamental of AI, its uses, and the challenges and ethical considerations. 
Languages Icon English (US)
Duration Icon 10 Minutes

Mental Health at Work

Mental health problems are becoming increasingly common in the workplace. This course will help to explain how mental health can affect the working environment. 
Languages Icon English (UK)
Duration Icon 15 Minutes

Maternity – Managing Those Returning to Work

As an employer, it’s vital for your employee’s well-being to create a supportive environment for them to come back to. And not just that, you need to be communicating effectively throughout the transition.  
Languages Icon English (US)
Duration Icon 10 Minutes

Leadership – Multigenerational Leadership

In this course, we attempt to shine a light on the potential difficulties involved with managing across generations and uncover some best practices for new managers to consider when assuming authority over a multigenerational team.
Languages Icon English (US)
Duration Icon 15 Minutes

​​Team Cohesion – The Employee Experience​

Building truly unified and resilient teams in an age of hybrid working is not easy. This course will help employees improve team cohesion.
Languages Icon English (US)
Duration Icon 15 Minutes

The Newcomers

This course will explain how experienced employees need to look out for new employees and emphasize the importance of making sure they understand their jobs for everyone's safety.
Languages Icon English (US)
Duration Icon 27 Minutes

Leading Learning – Negotiating Cross Culturally

We can, and should, learn from each other. When negotiating cross-culturally, rather than getting caught up in tired stereotypes and judgments, it’s important that you navigate any differences effectively and respectfully. 
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Making Meetings Matter

No matter the size of your company or what industry you’re in, you’re probably familiar with bad meetings. This course will help you run a more effective, efficient, and enjoyable meeting. 
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Understanding Diversity and Inclusion

Over the past few decades, our societies and workforces have become increasingly diverse. What actions can you do to help support greater diversity and inclusion where you work?
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Conflicts of Interest in Outside Employment

With outside employment on the increase, it is essential that employees are aware that it could influence their professional conduct, and negatively affect, or appear to negatively affect, their organization, thus causing a conflict of interest.
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – HR for Non HR Managers

Learn how to partner with your organization’s Human Resource department so that you can better navigate the everyday HR issues that you may experience in your role as a people manager.
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Customer Service in Retail

A poor retail experience can break a customer relationship, damage your organization’s brand reputation and the bottom line. Ignoring the importance of customer service and their experience is no longer an option.  
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Your Customer’s Journey

Understanding every step and interaction your customer goes through when purchasing your product, is the customer journey. Understanding that will provide you with the knowledge to create excellent customer experiences.  
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Handling Customer Complaints

People are becoming more vocal about their experience with businesses, whether it’s good or bad. Regardless of how well you do your job, you’ll probably receive customer complaints. So how do you handle them? 
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Changing Organizational Culture

Ever wonder what keeps employees at some organizations fully engaged and loyal through both good and challenging times? A company's culture is a significant influence on company success and employee happiness. Learn strategies to change your organization's culture for the better.
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Tackling Unconscious Bias

We may not want to admit it, but unconscious biases influence a vast majority of our decisions.   But can we prevent unconscious bias? This course looks at how to tackle unconscious bias at work.  
Languages Icon English (US)
Duration Icon 20 Minutes

Digital Ethics in Business Practices – Building Consumer Trust

This course introduces how to build consumer trust through ethical best practices in digital marketing. Learn to recognize the potential harm of manipulative digital marketing tactics and how to avoid them. 
Languages Icon English (US)
Duration Icon 10 Minutes

Make Your Service Memorable

In hospitality, the guest experience is the key to success. The amount of hospitality you and your employees demonstrate, determines how good your guest's experience will be.
Languages Icon English (US)
Duration Icon 10 Minutes

Inclusive Behavior MicroSeries

Learn about eight different inclusive behaviors  in this micro-series course, and how you can respond to certain situations, reflect on your own behavior, and actively and inclusively engage with others around you.  
Languages Icon English (US)
Duration Icon 150 Minutes

Inclusive Behaviors – Inclusive Language

Inclusive language is language that acknowledges and is respectful of every individual’s unique values, culture, and experiences. Learn how you can be more inclusive with your language. 
Languages Icon English (US)
Duration Icon 15 Minutes

Inclusive Behaviors – Avoiding Microaggressions

Microaggressions are actions that can be intentional or non-intentional, and have harmful effects on marginalized groups. In this course, you’ll learn about microaggressions, how to respond to them, and reflect on how you can be more inclusive.  
Languages Icon English (US)
Duration Icon 20 Minutes

Diversity and Inclusion in Teamwork

Team diversity refers to the differences between individual members of a team in characteristics like age, nationality, race, gender, religious background, sexual orientation, and political preferences. It also encompasses differences in thought, experience, and perspective. 
Languages Icon English (US)
Duration Icon 10 Minutes

Microaggressions in the Workplace

Many employees struggle to recognize microaggressions at work. In fact, microaggressions can be easily missed, even by those saying them. But their impact runs deep. This course is designed to help you deal with microaggressions at work.  
Languages Icon English (US)
Duration Icon 10 Minutes
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