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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Motivation – Ethical Strategies

One of the most important and most difficult duties of any management position is ensuring that your employees are acting ethically. There are all sorts of factors that can motivate people to take unethical actions at work.
Languages Icon English (US)
Duration Icon 7 Minutes

A Motivators Tool Kit

There are various motivational tools that you, as a manager, can use to make your employees put their best efforts forward.
Languages Icon English (US)
Duration Icon 10 Minutes

Build Your Team

As a manager, you should know the different ways in which a team-based structure can operate and how it can out-perform more individualistic models.
Languages Icon English (US)
Duration Icon 10 Minutes

Choosing the Best Person for the Task

You are most likely aware of the need for managers to delegate authority to their employees. However, simply handing off tasks to other people is not enough.
Languages Icon English (US)
Duration Icon 9 Minutes

Feedback and Non-Verbal Communication

Communication could be defined as the act of transferring a message and its meaning to one or more people. This sounds simple, but in the real world, communication can pose major challenges.
Languages Icon English (US)
Duration Icon 7 Minutes

Introduction to Performance Appraisals and Appraisal Systems

People usually want and need feedback about the quality of their work. As with everything, there is a right way and a wrong way to provide your employees with appraisals of their performance.
Languages Icon English (US)
Duration Icon 8 Minutes

Management, Communication and Growth

Welcome to management! As you are probably already aware, your new position will bring with it new privileges and new responsibilities. This may be the first time you will be asked to handle the kind of requirements your job will ask of you.
Languages Icon English (US)
Duration Icon 8 Minutes

Motivational Theorists Whose Theories Work in Practice

A professor of industrial management, Douglas McGregor, placed managers into one of two categories-Theory X or Theory Y-according to the manager's' basic assumptions about their employees.
Languages Icon English (US)
Duration Icon 10 Minutes

Put On Your Manager’s Hat

Congratulations on your promotion! It's a big step up to the management level, and you may feel a little uncomfortable at first. Management authority Henry Mintzberg has identified ten potential roles that you'll be called on to play.
Languages Icon English (US)
Duration Icon 10 Minutes

Quantify Performance Goals if Possible

Like most skills, delegation needs to be practiced and developed over time. When an employee is not meeting your expectation with a delegated task, it is important to handle the situation delicately and directly.
Languages Icon English (US)
Duration Icon 10 Minutes

Promoting an Ethical Culture in Your Organization

Welcome to Promoting an Ethical Culture in Your Organization. The ethical culture of any company helps determine employees' perceptions of their job, their bosses, and their company, and employees use those perceptions to guide their actions.
Languages Icon English (US)
Duration Icon 10 Minutes

Defending Against Reverse Delegation

It's not unusual for employees to try to give delegated work back to their managers to complete.
Languages Icon English (US)
Duration Icon 10 Minutes

Delegating Authority

me managers are reluctant to trust others with authority. If you’ve experienced this, strive to overcome your misgivings and allow other people to make decisions that affect your company. 
Languages Icon English (US)
Duration Icon 10 Minutes

Developing Management Skills

A manager must have technical knowledge of their field, but must also be a human resources expert. The technical, human relations, and conceptual skills needed in a management position.
Languages Icon English (US)
Duration Icon 10 Minutes

Motivating Your People and Being a Positive Role Model

Motivated employees invest more of themselves in their jobs than they’re required to. They go the extra mile to make sure their customers are satisfied.
Languages Icon English (US)
Duration Icon 5 Minutes

Organization for Efficiency

The worst enemy to efficiency can be you. If you keep a cluttered office or desk, lose track of tasks and appointments, or have difficulty keeping your files organized, then your job performance can easily suffer.
Languages Icon English (US)
Duration Icon 10 Minutes

Principles of Planning

Goals are like the destinations on a road map. Plans are the routes you take to reach those destinations. Once you've decided what you want to do, it's time to develop plans to get you from where you are now to where you want to be in the future.
Languages Icon English (US)
Duration Icon 10 Minutes

Setting Sound Goals

Successful plans start with clear goals. The most successful organizations have a clear sense of where they want to go and how they want to grow their abilities. However, setting goals must be a careful, deliberate process.
Languages Icon English (US)
Duration Icon 9 Minutes

Time Management for Managers

Time is a valuable resource and wasted time can seriously hurt your productivity. It may seem like you only lose a matter of a few minutes here and there, but those minutes add up to hours very quickly.
Languages Icon English (US)
Duration Icon 7 Minutes

Five Tips for New Managers and Supervisors

When first promoted to a managerial or supervisory position, many people might not be fully aware of the differences between their old job and their new job. There are philosophical and practical differences that must be taken into consideration.
Languages Icon English (US)
Duration Icon 7 Minutes

Mental Health Awareness

Learn some basic information about accessing appropriate support in the workplace for a mental illness and how to support a co-worker with a mental health issue. 
Languages Icon English (US)
Duration Icon 20 Minutes

Ergonomics for a Remote Workplace

This course will examine why correct remote workspace ergonomics is vital to promote healthy and productive working, as well as explore how to organize your work setup to reduce the risk of common work-related injuries.  
Languages Icon English (US)
Duration Icon 20 Minutes

Managing Your Mental Health When Working Remotely

Remote working offers flexibility but can also bring mental health challenges. This course helps you recognize signs of imbalance, set boundaries, and implement strategies to maintain your well-being so you can thrive while working from home.
Languages Icon English (US)
Duration Icon 25 Minutes

Emergency Management

Would you know what to do in an emergency at work? This course will ensure you and your organisation can weather the storm and know where to be and what to do if an emergency occurs.  
Languages Icon English (UK)
Duration Icon 20 Minutes
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