TRAINING COURSE CATALOG

Work Teams – Some Basic Guidelines

Many major businesses have transitioned to a team-based model because it increases both productivity and employee morale. In a team-based model, employees are given greater flexibility and often greater autonomy.

English (US)

10 Minutes

Operational Plans – The Standing Plan

Behind every successful business, is a series of carefully crafted plans. Companies must create and implement planning on several different levels, from the highest level overviews, to detailed instructions on how to carry out tasks.

English (US)

10 Minutes

Changing Organizational Culture

Organizational culture is a valuable thing. Companies with a strong culture tend to be much more successful than those without it. It’s important to keep culture consistent, change is inevitable.

English (US)

15 Minutes

Management Skills – What Does it Take?

There are many different successful management styles and now that you are in a position of authority, you will become increasingly comfortable with your own personal take on being a manager.

English (US)

10 Minutes

Business Writing Tips – Make an Outline and a First Draft

In today’s tech-reliant world, business writing is an important skill to maintain. Sometimes your email is the only impression a person has of you.

English (US)

10 Minutes

Hire Team-Oriented Employees

Successful teamwork begins with hiring. It is vital to select applicants whose background, experience, and work habits are compatible with the tenets of teamwork.

English (US)

5 Minutes

Job Rotation, Motivation and Morale

Motivation and morale, though closely related, are not the same. Yet both are important because of the impact they have on your business and your employees.

English (US)

5 Minutes

Maslow’s Theory of Motivation

Abraham Maslow produced one of the most well-known theories of motivation. Examining this theory of the five levels of human needs can help us understand more about how employees are motivated in the workplace.

English (US)

10 Minutes

Orientation – Where Do We Go From Here?

Have you ever been tossed into a job and left to sink or swim? If so, you know how important thorough orientation can be. Sound hiring decisions, followed by thorough orientation, minimize turnover and boost productivity and morale.

English (US)

10 Minutes

The Decision-Making Process, Part Two

A single decision can bolster or derail a career. Given the importance of decisions and the frequency with which they must be made, it's important to know how to come to a conclusion and make the best decision for a given situation.

English (US)

10 Minutes

Types of Organizational Plans

Any time you see an employee handbook, a corporate project or even the posting of a new company rule, you are looking at a type of organizational plan.

English (US)

10 Minutes

Organizational Strategy

If an organization lacks a well-planned strategy, its chances for success diminish. There are several key questions that aid leaders in developing an organizational strategy that aligns with business goals and objectives.

English (US)

5 Minutes

Embedding Organizational Culture

If an organization lacks a well-planned strategy, its chances for success diminish. There are Organizational culture is a system of values, attitudes, and behaviors shared throughout a business or organization.

English (US)

5 Minutes

Keys to Lively and Effective Meetings

Meetings can be a slow death of boredom and distraction. We have all had this experience at one time or another in our professional lives. Such meetings usually seem like time-wasters and are seldom productive.

English (US)

10 Minutes

Recruiting New People

Managers who hire and orient qualified new employees enhance the success of their departments and organization many times over.This is instrumental in maximizing productivity and morale and minimizing turnover.

English (US)

5 Minutes

Self-Evaluation and Common Pitfalls in Performance Appraisals

Some managers ask employees to evaluate themselves as a preface to the formal review. In addition to being a constructive experience for your people, this practice broadens the base of information you can use to prepare the official evaluation.

English (US)

10 Minutes

Speaking and Listening

Communication barriers are common in the workplace. By fine-tuning our speaking and listening skills, we can become better managers, stronger leaders, and more valuable members in our companies.

English (US)

10 Minutes

Terminating Employees

Terminating employees is the most stressful and unpleasant task that managers face, but virtually everyone must deal with it sooner or later.

English (US)

5 Minutes

The Decision-Making Process, Part One

Systematizing an important process can reduce both stress and errors. This course breaks down the decision-making process by exploring how to best identify problems and developing solutions.

English (US)

10 Minutes

The Progressive Discipline Process

Progressive discipline is a universal practice today. It typically starts with an oral reprimand and policy restatement for minor offenses and escalates to more severe action depending on the gravity and frequency of the infraction.

English (US)

10 Minutes

Tracking Progress with Controls

Project controls measure the pulse of progress, but too much red tape (reports, status meetings, and other bureaucratic flak) strangles employees' initiative and creativity.

English (US)

5 Minutes

Working with the Confused Employee

Like most skills, delegation needs to be practiced and developed over time. When an employee is not meeting your expectation with a delegated task, it is important to handle the situation delicately and directly.

English (US)

10 Minutes

Employee Motivation and Ethics

The components of an organization’s motivational environment, such as the presence of goal setting, performance appraisals, and the use of incentive-based reward systems, have a direct connection with the level of ethical or unethical behaviors demonstrated within the company.

English (US)

5 Minutes

Performance – A Manager’s Responsibility

Why is performance management good for business and what are some of the reasons we don't usually do performance management very well?

English (US)

5 Minutes