TRAINING COURSE CATALOG

Orientation – Where Do We Go From Here?

Have you ever been tossed into a job and left to sink or swim? If so, you know how important thorough orientation can be. Sound hiring decisions, followed by thorough orientation, minimize turnover and boost productivity and morale.

English (US)

10 Minutes

The Decision-Making Process, Part Two

A single decision can bolster or derail a career. Given the importance of decisions and the frequency with which they must be made, it's important to know how to come to a conclusion and make the best decision for a given situation.

English (US)

10 Minutes

Types of Organizational Plans

Any time you see an employee handbook, a corporate project or even the posting of a new company rule, you are looking at a type of organizational plan.

English (US)

10 Minutes

Organizational Strategy

If an organization lacks a well-planned strategy, its chances for success diminish. There are several key questions that aid leaders in developing an organizational strategy that aligns with business goals and objectives.

English (US)

5 Minutes

Embedding Organizational Culture

If an organization lacks a well-planned strategy, its chances for success diminish. There are Organizational culture is a system of values, attitudes, and behaviors shared throughout a business or organization.

English (US)

5 Minutes

Keys to Lively and Effective Meetings

Meetings can be a slow death of boredom and distraction. We have all had this experience at one time or another in our professional lives. Such meetings usually seem like time-wasters and are seldom productive.

English (US)

10 Minutes

Recruiting New People

Managers who hire and orient qualified new employees enhance the success of their departments and organization many times over.This is instrumental in maximizing productivity and morale and minimizing turnover.

English (US)

5 Minutes

Self-Evaluation and Common Pitfalls in Performance Appraisals

Some managers ask employees to evaluate themselves as a preface to the formal review. In addition to being a constructive experience for your people, this practice broadens the base of information you can use to prepare the official evaluation.

English (US)

10 Minutes

Speaking and Listening

Communication barriers are common in the workplace. By fine-tuning our speaking and listening skills, we can become better managers, stronger leaders, and more valuable members in our companies.

English (US)

10 Minutes

Terminating Employees

Terminating employees is the most stressful and unpleasant task that managers face, but virtually everyone must deal with it sooner or later.

English (US)

5 Minutes

The Decision-Making Process, Part One

Systematizing an important process can reduce both stress and errors. This course breaks down the decision-making process by exploring how to best identify problems and developing solutions.

English (US)

10 Minutes

The Progressive Discipline Process

Progressive discipline is a universal practice today. It typically starts with an oral reprimand and policy restatement for minor offenses and escalates to more severe action depending on the gravity and frequency of the infraction.

English (US)

10 Minutes

Tracking Progress with Controls

Project controls measure the pulse of progress, but too much red tape (reports, status meetings, and other bureaucratic flak) strangles employees' initiative and creativity.

English (US)

5 Minutes

Working with the Confused Employee

Like most skills, delegation needs to be practiced and developed over time. When an employee is not meeting your expectation with a delegated task, it is important to handle the situation delicately and directly.

English (US)

10 Minutes

Employee Motivation and Ethics

The components of an organization’s motivational environment, such as the presence of goal setting, performance appraisals, and the use of incentive-based reward systems, have a direct connection with the level of ethical or unethical behaviors demonstrated within the company.

English (US)

5 Minutes

Performance – A Manager’s Responsibility

Why is performance management good for business and what are some of the reasons we don't usually do performance management very well?

English (US)

5 Minutes

Motivation – Ethical Strategies

One of the most important and most difficult duties of any management position is ensuring that your employees are acting ethically. There are all sorts of factors that can motivate people to take unethical actions at work.

English (US)

7 Minutes

A Motivators Tool Kit

There are various motivational tools that you, as a manager, can use to make your employees put their best efforts forward.

English (US)

10 Minutes

Build Your Team

As a manager, you should know the different ways in which a team-based structure can operate and how it can out-perform more individualistic models.

English (US)

10 Minutes

Choosing the Best Person for the Task

You are most likely aware of the need for managers to delegate authority to their employees. However, simply handing off tasks to other people is not enough.

English (US)

9 Minutes

Feedback and Non-Verbal Communication

Communication could be defined as the act of transferring a message and its meaning to one or more people. This sounds simple, but in the real world, communication can pose major challenges.

English (US)

7 Minutes

Introduction to Performance Appraisals and Appraisal Systems

People usually want and need feedback about the quality of their work. As with everything, there is a right way and a wrong way to provide your employees with appraisals of their performance.

English (US)

8 Minutes

Management, Communication and Growth

Welcome to management! As you are probably already aware, your new position will bring with it new privileges and new responsibilities. This may be the first time you will be asked to handle the kind of requirements your job will ask of you.

English (US)

8 Minutes

Motivational Theorists Whose Theories Work in Practice

A professor of industrial management, Douglas McGregor, placed managers into one of two categories-Theory X or Theory Y-according to the manager's' basic assumptions about their employees.

English (US)

10 Minutes