TRAINING COURSE CATALOG

Motivation and Job Performance

At its base, the role of any manager is to make sure that his or her employees are performing well at their jobs. Though we focus a lot on motivating employees, motivation alone is not enough to increase job performance.

English (US)

5 Minutes

Business Advantages of an Environmental Management System

Our culture is becoming increasingly aware of our impact on the environment, and businesses are following this trend. By implementing an Environmental Management System, or EMS, a business can reduce its environmental impact substantially.

English (US)

10 Minutes

Barriers to Communication Success, Part One

Successful communication is vital to any effective manager. However, there are many mental and verbal barriers that can prevent communication success. 

English (US)

10 Minutes

Barriers to Communication Success, Part Two

Successful communication is vital to any effective manager; there are many mental and verbal barriers that can prevent communication success

English (US)

10 Minutes

Become an Effective Leader – Part One

As a manager you're a role model for your employees, coordinate their work, resolve their conflicts, promote their growth and development, and motivate them to achieve superior performance. 

English (US)

10 Minutes

Business Writing Tips – Edit, Rewrite and Say It Right

Communication is a major part of any manager’s job. It's critical to communicate clearly and effectively, by not doing so you might not have the credibility you need.

English (US)

10 Minutes

Choosing an Interview Format and Considering Legal Issues

As a manager, you may be asked to take part in or oversee the hiring process for an open position on your team. How you conduct this process will depend partly on your style and experience and partly on the needs of the position.

English (US)

10 Minutes

The Disciplinary and Grievances Process

Disciplinary meetings and accepting employee grievances are highly volatile moments in any manager's experience. Since no two situations or employees are identical, there's no seamless set of guidelines for what you should say and do.

English (US)

10 Minutes

Creating and Maintaining a Successful Organizational Culture

When we talk about organizational culture, we're talking about the set of key values, beliefs, and attitudes that we share among our company's members.

English (US)

10 Minutes

Demystifying Management

Management is the art of making people and processes work together to achieve a desired outcome. As a new manager, you may feel this role is a bit mysterious and daunting. However, there is no secret formula for success.

English (US)

5 Minutes

Leadership versus Management

In order to effectively lead, you must understand that leadership goes beyond merely telling a person a job that must be done. 

English (US)

10 Minutes

The Four Levels of Management

Organizations effectively function as a result of their leadership. Absent effective leadership, there is no way for a company to implement its strategic intent and ultimately reach its goals.

English (US)

5 Minutes

Group Decision-Making

Understanding the limiting factors that impact decisions and learning about the benefits and drawbacks of utilizing group decision-making will give you the tools to make sound decisions for your organization.

English (US)

10 Minutes

Introduction to Discipline

In every workplace, there are policies and procedures that must be followed.There may come a time when an employee directly under your managerial supervision acts in a way that is at odds with these policies or procedures.

English (US)

10 Minutes

Making Effective Decisions

Decisions are an integral part of any manager's role. If a manager cannot make effective decisions for an organization, the manager cannot lead. This course will aid you in taking deliberate and necessary steps before arriving at any decisions.

English (US)

10 Minutes

Matching Applicants with Job Specifications and Conducting Interviews

As a manager, you may be asked to participate in or oversee the hiring process for an open position on your team. There are very many styles of interviewing and many ways to get the information you need to make the right hiring decision.

English (US)

10 Minutes

Work Teams – Some Basic Guidelines

Many major businesses have transitioned to a team-based model because it increases both productivity and employee morale. In a team-based model, employees are given greater flexibility and often greater autonomy.

English (US)

10 Minutes

Operational Plans – The Standing Plan

Behind every successful business, is a series of carefully crafted plans. Companies must create and implement planning on several different levels, from the highest level overviews, to detailed instructions on how to carry out tasks.

English (US)

10 Minutes

Changing Organizational Culture

Organizational culture is a valuable thing. Companies with a strong culture tend to be much more successful than those without it. It’s important to keep culture consistent, change is inevitable.

English (US)

15 Minutes

Management Skills – What Does it Take?

There are many different successful management styles and now that you are in a position of authority, you will become increasingly comfortable with your own personal take on being a manager.

English (US)

10 Minutes

Business Writing Tips – Make an Outline and a First Draft

In today’s tech-reliant world, business writing is an important skill to maintain. Sometimes your email is the only impression a person has of you.

English (US)

10 Minutes

Hire Team-Oriented Employees

Successful teamwork begins with hiring. It is vital to select applicants whose background, experience, and work habits are compatible with the tenets of teamwork.

English (US)

5 Minutes

Job Rotation, Motivation and Morale

Motivation and morale, though closely related, are not the same. Yet both are important because of the impact they have on your business and your employees.

English (US)

5 Minutes

Maslow’s Theory of Motivation

Abraham Maslow produced one of the most well-known theories of motivation. Examining this theory of the five levels of human needs can help us understand more about how employees are motivated in the workplace.

English (US)

10 Minutes