TRAINING COURSE CATALOG

Become an Effective Leader – Part Two

Successful leaders don’t achieve success through chance. They understand the nature of leadership and have developed techniques for managing their teams effectively. 

English (US)

10 Minutes

Tips for Conducting a Performance Evaluation

Being evaluated is a necessary part of professional development; if you don't know how well you perform your job, it's difficult to improve and grow. However, it's possible for a performance evaluation to be an obstacle rather than a benefit.

English (US)

10 Minutes

Human Resources – The Cornerstone of Successful Organizations

As a manager, you are vital to your company's success because you manage your company's most valuable asset-its people.

English (US)

5 Minutes

Implementing the Strategic Plan

A strategic plan is the broadest level of a company's planning. It provides a high-level view of the steps a company will take to achieve its long-term goals. As a manager, you will be asked to help implement some or all parts of a strategic plan.

English (US)

5 Minutes

Operational Plans – Budgeting

Budgeting helps smaller teams and units within a company plan the use of their resources in order to help meet larger company goals. As a manager, you are responsible for implementing a budget as part of your operational planning.

English (US)

10 Minutes

Operational Plans – The Single Use Plan

What we do every day takes us closer and closer to what we want to accomplish in the big picture. Operational plans are what we do on a real, day-to-day basis to successfully produce and deliver a product or a service.

English (US)

5 Minutes

Tools and Knowledge for Successful Plans

No business survives on improvisation alone. The most successful companies and businesses have detailed plans guiding their operations and goals at every level, from small front line teams to the highest levels of management.

English (US)

10 Minutes

Changing the Culture of Your Organization

Culture is buried deeply within an company's operations and values. It can be very resistant to change, and often businesses don't realize that change is necessary.

English (US)

10 Minutes

Motivation and Job Performance

At its base, the role of any manager is to make sure that his or her employees are performing well at their jobs. Though we focus a lot on motivating employees, motivation alone is not enough to increase job performance.

English (US)

5 Minutes

Business Advantages of an Environmental Management System

Our culture is becoming increasingly aware of our impact on the environment, and businesses are following this trend. By implementing an Environmental Management System, or EMS, a business can reduce its environmental impact substantially.

English (US)

10 Minutes

Barriers to Communication Success, Part One

Successful communication is vital to any effective manager. However, there are many mental and verbal barriers that can prevent communication success. 

English (US)

10 Minutes

Barriers to Communication Success, Part Two

Successful communication is vital to any effective manager; there are many mental and verbal barriers that can prevent communication success

English (US)

10 Minutes

Become an Effective Leader – Part One

As a manager you're a role model for your employees, coordinate their work, resolve their conflicts, promote their growth and development, and motivate them to achieve superior performance. 

English (US)

10 Minutes

Business Writing Tips – Edit, Rewrite and Say It Right

Communication is a major part of any manager’s job. It's critical to communicate clearly and effectively, by not doing so you might not have the credibility you need.

English (US)

10 Minutes

Choosing an Interview Format and Considering Legal Issues

As a manager, you may be asked to take part in or oversee the hiring process for an open position on your team. How you conduct this process will depend partly on your style and experience and partly on the needs of the position.

English (US)

10 Minutes

The Disciplinary and Grievances Process

Disciplinary meetings and accepting employee grievances are highly volatile moments in any manager's experience. Since no two situations or employees are identical, there's no seamless set of guidelines for what you should say and do.

English (US)

10 Minutes

Creating and Maintaining a Successful Organizational Culture

When we talk about organizational culture, we're talking about the set of key values, beliefs, and attitudes that we share among our company's members.

English (US)

10 Minutes

Demystifying Management

Management is the art of making people and processes work together to achieve a desired outcome. As a new manager, you may feel this role is a bit mysterious and daunting. However, there is no secret formula for success.

English (US)

5 Minutes

Leadership versus Management

In order to effectively lead, you must understand that leadership goes beyond merely telling a person a job that must be done. 

English (US)

10 Minutes

The Four Levels of Management

Organizations effectively function as a result of their leadership. Absent effective leadership, there is no way for a company to implement its strategic intent and ultimately reach its goals.

English (US)

5 Minutes

Group Decision-Making

Understanding the limiting factors that impact decisions and learning about the benefits and drawbacks of utilizing group decision-making will give you the tools to make sound decisions for your organization.

English (US)

10 Minutes

Introduction to Discipline

In every workplace, there are policies and procedures that must be followed.There may come a time when an employee directly under your managerial supervision acts in a way that is at odds with these policies or procedures.

English (US)

10 Minutes

Making Effective Decisions

Decisions are an integral part of any manager's role. If a manager cannot make effective decisions for an organization, the manager cannot lead. This course will aid you in taking deliberate and necessary steps before arriving at any decisions.

English (US)

10 Minutes

Matching Applicants with Job Specifications and Conducting Interviews

As a manager, you may be asked to participate in or oversee the hiring process for an open position on your team. There are very many styles of interviewing and many ways to get the information you need to make the right hiring decision.

English (US)

10 Minutes