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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Sales Training

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Duration

Closing

When it comes to closing a sale, it’s important to ask for the sale. This bite-sized module demonstrates how to create a clear closing process and some unique closing questions.
Languages Icon English (US)
Duration Icon 5 Minutes

The Power of Silence

This bite-sized module tells you how long the average sales person waits before speaking and why staying silent will make you miserable at first, but ultimately lead to more sales.
Languages Icon English (US)
Duration Icon 5 Minutes

Taking Notes

The simple act of taking sales notes can significantly improve your sales success. This bite sized module explains why you should grab a notepad before your next sales meeting.
Languages Icon English (US)
Duration Icon 5 Minutes

Objection Handling

This course will explain the role of objections in a sales process, and the ways in which you can overcome them.
Languages Icon English (US)
Duration Icon 5 Minutes

Follow Up

A bad salesperson gives up, whereas a great salesperson follows up! This course will tell you where typical salespeople fail and how far you need to go to become the best.
Languages Icon English (US)
Duration Icon 5 Minutes

How to Influence

In this course we uncover the correct way to influence a sales prospect. We look at the psychological principles behind the influencing process and show you how to employ them in a sales scenario.
Languages Icon English (US)
Duration Icon 5 Minutes

Be Likeable

In this course we look at why we must be likeable if we want people to buy from us. We will explore why certain words you use every day are perceived weak and cause buyer doubt – and how to avoid them.
Languages Icon English (US)
Duration Icon 5 Minutes

Use Comedy

In this course we examine why adding humor can put the buyer at ease and ignite the sales process.
Languages Icon English (UK)
Duration Icon 5 Minutes

Sales Mastery (Full Course)

The course is packed full of practical tips, case studies and best practise examples that are guaranteed to improve your sales performance.
Languages Icon English (UK)
Duration Icon 60 Minutes

Qualify Your Lead

This 5-minute module looks at why lead qualification is so important. Find out why speaking to decision makers is critical and how to avoid having your valuable time wasted.
Languages Icon English (US)
Duration Icon 5 Minutes

Know Your USPs

This module looks at how you can identify and promote your product or service’s unique selling points (USPs) that make you stand out from the crowd.
Languages Icon English (US)
Duration Icon 5 Minutes

Features, Advantages and Benefits

This bite-sized module looks at why you should think of your product or service in three distinct parts. Features, advantages, and benefits. Find out why people really only buy benefits.
Languages Icon English (US)
Duration Icon 5 Minutes

Do Your Research

This course will help you discover why research is just as critical as any other sales step, and explain how best to do it.
Languages Icon English (US)
Duration Icon 5 Minutes

EU Competition Law

Competition law prevents practices that restrict market competition detrimental to consumers. This course covers the specific competition laws, why they exist, how they apply to companies in the EU and the consequences of violating them. 
Languages Icon English (UK)
Duration Icon 25 Minutes

Financial Privacy – Fair Credit Reporting Act

When an organization is dedicated to protecting the financial privacy of its customers, clients, and employees, it’s a win-win for both the institution and the consumer. What are your organization’s requirements under federal financial privacy laws? 
Languages Icon English (US)
Duration Icon 30 Minutes

Understanding Cyber Security

Ever clicked on a link that didn’t seem totally safe? This course explains cyber security and the active role that employees play in defending workplaces from cyber threats.
Languages Icon English (UK)
Duration Icon 10 Minutes

Consumer Rights Law

Consumers expect that the products and services they buy are of satisfactory quality, fit their purpose and function as described. This course covers UK consumer laws and how your organisation can comply with those laws.
Languages Icon English (UK)
Duration Icon 45 Minutes

Telephone Etiquette

Languages Icon German
Duration Icon 10 Minutes

Telephone Etiquette

Languages Icon Spanish (Latin American)
Duration Icon 10 Minutes

Complaint Handling

Languages Icon French (FR)
Duration Icon 10 Minutes

Telephone Etiquette

Languages Icon French (FR)
Duration Icon 10 Minutes

Anti-Bribery and Corruption

Bribery is illegal and damaging to an organisation’s reputation. This course raises awareness about bribery and explains how the Bribery Act 2010 impacts employees and your organisation. 
Languages Icon English (UK)
Duration Icon 30 Minutes

Promote your Service Value

Languages Icon German
Duration Icon 10 Minutes

Promote Your Service Value

Languages Icon Spanish (Latin American)
Duration Icon 10 Minutes
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