TRAINING COURSE CATALOG

Mastering Word 2019: Creating a Style

This lesson shows you how to create Styles for paragraph text to make reusable formatting for particular types of information.

English (US)

2 Minutes

Mastering Word 2019: Formatting Pages

This lesson covers how to apply a border or background color to your pages. You'll also learn which setting controls whether the page color prints.

English (US)

2 Minutes

Mastering Word 2019: Introduction

This lesson is an introduction to the course and the teacher.

English (US)

2 Minutes

Mastering Word 2019: Resequencing Lists

This lesson shows you more about controlling list numbering. Sometimes our list numbering can have problems and we need to continue numbering or restart numbering.

English (US)

2 Minutes

A Guide to Whistleblowing

The decision to blow the whistle on troubling practices is best answered through Peter Quarry's five questions. Seek advice from an independent source in determining the best path forward.

English (US)

2 Minutes

Breaking Your Digital Addiction

Peter Quarry provides tips for digital detoxing and regaining control of your life. These include reducing screen time, switching off your devices, and setting challenging goals which are all the more satisfying as you attain them.

English (US)

2 Minutes

Expert Interviewing Skills: Career Advancement Techniques — How to Act During the Interview

We've now arrived to the key moment: the interview itself. This video will cover how to act so that you make the best impression possible. We cover body language, eye contact, topics to emphasize, topics to avoid, and how to exit.

English (US)

2 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Preparing for the Interview

This video will ensure that your next interview contains as few surprises as possible. You'll see several examples of how to screw everything up, which are always entertaining. And it also reveals its creator's biggest weakness.

English (US)

2 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Things to Avoid in Any Interview

This video covers a wide variety of things you should never do in any interview.

English (US)

2 Minutes

Ethics for Everyone (Part 13 of 13): Promoting an Ethical Culture

In the final installment of our Ethics for Everyone series, we discuss how to synthesize everything we've discussed in order to create, promote, and sustain an ethical culture where you work.

English (US)

2 Minutes

Photoshop Fundamentals (Part 9 of 10): Project 2

Retouch a damaged photo using techniques demonstrated in the Photoshop course.

English (US)

2 Minutes

Power BI – Appendix: Activate the Power BI Service

By default, the Power BI service does not appear in the list of applications in Office 365.

English (US)

2 Minutes

Housekeeping: Handling Fresh Bed Linens

Welcome to the "Housekeeping: Handling Fresh Bed Linens" video lesson intended to describe the process for bringing in clean linens for guest rooms.

English (US)

2 Minutes

Housekeeping: Positioning Carts

Welcome to the "Housekeeping: Positioning Carts" video lesson intended to explain how to position your room attendant cart appropriately when cleaning guest rooms.

English (US)

2 Minutes

Housekeeping: Washing the Coffee Pot

Welcome to the "Housekeeping: Washing the Coffee Pot" video lesson meant to explain how to clean the coffee pot and coffee maker in guest rooms.

English (US)

2 Minutes

Mastering Excel 2019: Introduction

Understand the scope of the course. This content is also translated in Spanish.

English (US)

2 Minutes

Leadership: Transparency Builds Trust

A leader who honestly shares information inspires employee trust and involvement. On the other hand, the leader who withholds information risks losing all credibility. This content is also translated in Spanish.

English (US)

2 Minutes

Leadership: Use Mistakes as Growth Opportunities

Watch how an employee's mistake -- properly handled -- can increase confidence and skill level. In contrast, public ridicule has only negative effects. This content is also translated in Spanish.

English (US)

2 Minutes

Leadership: Why Employees Need Autonomy

Watch how autonomy creates employee investment in a project, while micromanaging has the opposite effect. See a star employee thrive when given true autonomy. This content is also translated in Spanish.

English (US)

2 Minutes

Management: Dealing With Confrontation

Conflict may be inevitable, but we do have a choice about how to react. Arguing often escalates the conflict. Learn to negotiate instead, which results in resolving the conflict. This content is also translated in Spanish.

English (US)

2 Minutes

Management: How to Deal With Problems at Work

When a work problem occurs, don't just look for someone to blame, which often has a negative effect. Instead, focus on solving the problem. This content is also translated in Spanish.

English (US)

2 Minutes

Management: How to Resolve Team Conflict

When team members are in conflict, skilled leaders do not take sides; instead they function as mediators, guiding their team to rational decisions. This content is also translated in Spanish.

English (US)

2 Minutes

Management: Reacting to Bad News

When bad news hits, this leader at first avoids the issue. He later recognizes that confronting the news head-on and sharing it with his team can become a defining moment for a great leader. This content is also translated in Spanish.

English (US)

2 Minutes

Management: Responding to New Ideas

See the downside of resisting an employee's new idea. It's much better to be open to exploring their ideas and encouraging innovation. This content is also translated in Spanish.

English (US)

2 Minutes